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Customer Ratings & Reviews

Your price for this item is $2,299.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 485 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the quiet operation, ease of use, and cleaning efficiency of this washer and dryer. They also appreciate the space-saving design and the large capacity for a stacked unit, frequently praising its sleek appearance and intuitive control panel. While some find the unit heavy, the positive feedback overwhelmingly focuses on its performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 485 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new wash tower is great, it replaced a stackable washer and dryer that never seemed to do the job right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This machine was delivered and set up. Ready for use immediately Many choices for different fabrics. We mainly use “normal”. So far all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg tower washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it nice looking updated technology save room at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Sales person was very helpful and got us a good deal. Delivery crew was on time, professional, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from an issue with the dryer turning off because of poor venting as a cause of the installation, it’s a wonderful setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Avoid LG, and front loaders.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the extended warranty if you are set on this, you should just avoid LG, because no one services them. Haven’t had it for 2 years and the washer gives off a door error code even though the door works perfectly fine, it’s a sensor issue and it’s over $500 to replace the display unit. Was honestly fantastic until this. Simple to use but, it was such a pain to try and get someone to come service it. Been over a month and still not fixed waiting on the part for about 10 days.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thanks for reaching out and providing feedback. We're sorry to hear about the inconvenience you have experienced with your LG Smart Front Load Washer. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, a Agent will be more than happy to assist you. If you do not have either platform. You can always reach out to us our LGSupport Team at (800)243-0000.^Jai. LG

  • Rated 5 out of 5 stars

    Great stackable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, short person friendly, and tons of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box……..Great way to buy a quality product at

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value Excellent customer service Will buy open box items again Quality Product at a greatly reduced price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and doesn’t take much Space. I got it for a great price

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    LG washer dryer review

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and works great without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer and dryer I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, nice to have controls for both dryer and washer in the middle. Install by Best Buy was flawless. Very courteous installers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG one piece stackable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact and sleek. Nice to have setting at a lower height. However, the washer doesn't have a delay wash setting - didn't find that out till we brought it home since we couldn't turn it on in the store. Also, the dryer often doesn't fully dry the clothes - need to re-dry often..... we are trading it in for different lg model.....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer, sleek look. Great drying and washing time. Just happy with my purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saaim Bokhari

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great two in one machine for all your dirty laundry. It also has the option to do those speed washes a must have machine for families

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality, my wife is in love with her, I never thought that a washing machine would reach this level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Stackable Washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my LG washer/dryer! I think I washed anything and everything in my home when I got it! No regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer/Dryer Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer/dryer. Installation was problem free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality. Love the pause feature for washing and drying. It goes great with the rest of our appliances, very modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG stacked unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price.. Great quality! No hassle delivery!!

    I would recommend this to a friend