Customer Ratings & Reviews
- Model:
- WKGX201HWA
- SKU:
- 6420314
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers value the quiet operation, ease of use, and cleaning efficiency of this washer and dryer. They also appreciate the space-saving design and the large capacity for a stacked unit, frequently praising its sleek appearance and intuitive control panel. While some find the unit heavy, the positive feedback overwhelmingly focuses on its performance and convenience.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in the space. Nice large capacity for both washer and dryer.
I would recommend this to a friendGood
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is fantastic at washeranddryerstuff. The smart features are tricky to use. Only a few optionsvon machine others are phone only, which sucks.
I would recommend this to a friendStackable washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We now have all lg appliances in our home , love the features and look of these appliances.
I would recommend this to a friendSlim and slick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer. Very slim and slick. Very quiet and love the led lights
I would recommend this to a friendLG is the brand you trusted...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did like the AI feature and mobile app to operate the washtower.
I would recommend this to a friendClean smelling clothes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer we have ever had clothes smell and look cleaner than ever
I would recommend this to a friendGmc acadia and the bank will give you an and then
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very goodbye and good night for you have balance with
I would recommend this to a friend- Pros mentioned:Overall performance
New purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems great so far, can’t say the same for the install process.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
LG washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Machine only thing is delivery and installation was bit hectic
I would recommend this to a friendbest lil washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. easy to use delivery was on time and workers helpful
I would recommend this to a friendAnneR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only difference is you have to clean the seal in the dryer. Beside that I have been happy.
I would recommend this to a friendSpace age Unit!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So Far so good, Looks awesome! Hoping it last a long time!!!!
I would recommend this to a friendLove this product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Washing Drying machine , works very well and is very high tech . We love it.
I would recommend this to a friendButtons kind of clunky
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it was easier to make a custom washing program. That’s my only complaint. Kind of miss physical buttons
No, I would not recommend this to a friendWasher and dryer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is too low, difficult to load and unload, dryer.. I prefer to chose my temperatures, not the dryer do it, depending on the cycle chosen !
No, I would not recommend this to a friendAbsolutely love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic washer/dryer unit. It is so pretty love the black.
I would recommend this to a friendTower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect height. Nice wash options. Super spin makes dry time less.
I would recommend this to a friendHorrible experience with washer dryer delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had a nightmarish experience with my washer dryer purchase from Best Buy, and I feel compelled to share my frustration. Delivery and Installation Attempts: I had to endure three failed attempts to deliver and install my washer dryer tower. Each time, there was a different excuse to not complete the installation. 1. First Attempt: They claimed there was a vent issue and said I needed a vent kit. After this, I hired contractors to break down walls and relocate my vent so that the hose would connect easily. 2. Second Attempt: The delivery team then said I needed a drip pan, even though I already had drains in the location. This should have been assessed and communicated to me during the first visit. 3. Third Attempt: They stated I didn’t have a gas line. Really? I purchased the installation service—shouldn’t they provide that? Additionally, when they opened the box, the washer’s rubber housing, which prevents water leaks, was removed, and they deemed it defective and had to return it. Customer Service: The whole process was a complete fiasco. They tried to offer money as compensation for the frustration, but it’s not about the money—I just want my washer dryer. Conclusion: Don’t order from Best Buy. Their delivery team is horrible and completely unreliable. Save yourself the headache and shop elsewhere.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with LG Washer (WKGX201HBA) model. We understand that the repeated failed attempts at delivery and rescheduling have caused a significant disruption to your schedule. We strive to provide top-notch products and excellent customer service that meet our customer's needs and expectations. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. Feel free to reach out to us on social media @LGUSSupport if you need assistance. ^Juvy
Looking forward to installation!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit premature but ordering process was great. And I’m looking forward to all the great features of this washer and dryer!!
I would recommend this to a friendWasher and Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent machine. Good energy saver and also water saver.
I would recommend this to a friend