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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2144 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,144 of 2,144 reviews
  • Rated 1 out of 5 stars

    So loud thought it was going to blow up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is super loud. Spin cycle is so loud I think you can hear it across the street! Was so powerful broke through my tile in my basement floor! I really thought it was going to blow up. They will send me a replacement but I fear it will do the same. Should have stuck with Samsung!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 2 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed..clothes arent as clean as my old LG were.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. Here's a link that would help you with not cleaning issue [https://www.lg.com/us/support/help-library/clothing-not-clean-front-load-washer--1337626293790]. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn LG

  • Rated 1 out of 5 stars

    Leaks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has developed numerous leaks and floods the floor during every wash. Would not recommmend.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for sharing your experience with us. I'm truly sorry to hear about the leaks in your washing machine and the inconvenience it has caused. As an LG representative, I understand how frustrating it must be to experience this issue consistently. We apologize for the trouble you've faced and appreciate your feedback. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 1 out of 5 stars

    Leaks a lot!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible washing machine! Leaks all time and has ruined my ceramic tile floor due to water damage.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate hearing that you had this problem with your unit. I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane LG