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Customer reviews

Rating 4.5 out of 5 stars with 2142 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,142 reviews
  • Rated 4 out of 5 stars

    Great Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very good product. it was a little tricky to get the hose set up, but once we figure that out, it’s working great. However, you have to make sure you clean out the lip by the door, that way you can cut down on the odor that builds up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the simplicity of this washer. Many new washers today have too many setting controls.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great washer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price. It works well and looks good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the front loading washer and dryer. Easy to use and good results.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Low noise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, low noise. It has been working well so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good. Simple and easy to use controls. Wash time is longer than our older machine. The time is set based on the weight and different pre set options. Cannot pick time manually. Most cycles are quiet, however, the rinse cycle is a little loud and causes vibration. Tried adjusting the levels of the stands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Front Load Washer 4.5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simple to operate and the different cycles are very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not happy with the service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the product, but the delivery and install was terrible.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, JesusG. Thank you for sharing your experience with us. We understand your inquiry regarding the delivery and installation of your LG 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer. We understand that the service didn't meet your expectations despite your satisfaction with the unit. To ensure the unit is operating correctly after the install, we recommend performing a "Tub Clean" cycle and checking that the shipping bolts were fully removed from the back of the washer.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/J7G564PKH5
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG is good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Solidly built. Smooth and quiet. Exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Durable brand product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! Its an upgrade from my last LG washing machine. Always liked my LG washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer and great delivery!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well, after 15 years, our previous LG washer finally died. after reading other reviews, we decided on the 8-cycle because of the LED screen issue others were having with the higher cycle models. in the end, 8 cycles is more than enough for our needs, so it was a win-win. we ordered this item from BB on a friday and it was delivered the following monday. the delivery guys were very efficient and helpful. overall, a very good experience!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked great and is so simple to use. So far so good! Also the price wasn't bad.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy laundry day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Washer is great so far price was good quick delivery and helpful set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Normal Cycle is 90 Minutes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price. My last washer was an LG (lasted 12 years) The normal cycle was 50 minutes. On this washer the normal is 90 minutes. We try to remember to select "Speed Wash" to save time. Other than that, it's a good washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Holds a lot. Spins the clothes almost dry.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rusting out 2 years old.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 year old LG front load (WM3400DW) is rusting out on top portion of machine underneath lid and detergent dispenser. Not over filling dispenser in any way shape for form. Cannot understand why this is happening. Very low quality. Never ever had any washing machine rust like this one. It is in my house, not a damp basement or near leaking pipes either. Only I use it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Rich. Thank you for sharing your experience with us. We understand how concerning it can be to see rust developing on your LG Washer (WM3400CW) model, especially after only two years of use. We strive to provide high-quality products that exceed our customer's needs and expectations. The rust could potentially be caused by moisture build-up from detergent or water around the dispenser area, or it could be a result of the machine not fully drying out between cycles.

      As a troubleshooting step, we recommend wiping down the detergent dispenser and surrounding areas after each use to help minimize moisture accumulation. If the rust persists, we’d like to investigate further and assist you with the next steps.

      Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore solutions with you. We appreciate your patience and look forward to resolving this issue. ^Juvy LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love the LG set. Works great, quiet and energy eff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG set. Works great, quiet and energy efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works perfectly well, and silent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer good brand easy to use easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all-round washer. Our first one broke in less than a year (a piece broke off in the barre in a normal, regular wash!) and it was a nightmare working with LG to get reimbursed for it under warranty. 6 months later we still haven’t been reimbursed despite being told a “check was in the mail”. Beware and get Best Buy warranty or something else.

    I would recommend this to a friend