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Customer reviews

Rating 4.5 out of 5 stars with 2142 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,142 reviews
  • Rated 5 out of 5 stars

    We love this LG Wahser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are new to LG having been buying Whirlpool washers in the past. We didn't like the current Whirlpool and the salesperson suggested the LG. We really, really love the LG washer. As long as it last as long or longer than the Whirlpool we may be new LG buyers going forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washing machine. Works really well. Just after every use dry the inside and leave door ajar to make sure it drys or else there will be an odor. Other than that it’s working wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer large enough to wash big items easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Unfortunately the owners manual leaves much to be desired, thus 4 stars instead of 5. Staff at Best Buy were SUPER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dealing with customer service at one of the top U.S. brand names, I decided to go with LG come what may. I haven't looked into the nuts and bolts, but it seems impressive and nicely designed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much happier with this model than my previous washer, (not the same brand). Wish the controls were just a little easier to read. All and all its a keeper and does a great job cleaning without sounding like it is going to take off through the ceiling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG front load washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high tech, I enjoy doing laundry while using this washing machine. I'm 71 years old and I do all the laundry for my wife and myself and she has some pretty serious medical issues Best buy has treated me very good during this difficult times

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Lg washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not what I expected to replace my old LG. TUB IS VERY LOW TO EMPTY, Rinse cycle feels very wet! Door opens opposite of my dryer and cannot be changed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer with good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG clothing washer is a good machine. I just want a simple machine that can do its job. Besides the sale price I also get a hundred dollar rebate from SFPUC, that’s mean it’s a energy star model. My old LG washer last 15 years without any issue.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Basic for very small light loads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second load washed in this washed was a twin flannel sheet and a very very lightweight twin comforter. Took four tries to complete cycle (on bulky setting) without unbalancing. Multiple spin only cycles to not have it absolutely waterlogged. Finally worked but clearly isn’t going to be able to handle our usual bedding laundry needs. This is third LG stacked front load washer I’ve purchased. First was base model, lasted 7 years and was a champ, second was mid-level model and lasted exactly one month longer than the 5 year extended warranty then ceased to spin. Cost to repair would be about half the cost of new so bought new. This one seems to be a complete lightweight and I regret purchasing. If it lasts 5 years I’ll be stunned. It will be the last LG we buy. Not sure what we will go to but I need something that can handle washing basic bedding, even if in small loads. We have dogs and allergies so linens need to get washed frequently. I already send the heavier blankets out for cleaning to not wear down the washer prematurely. But this is ridiculous.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      We are sorry to hear about the negative experience you are having with your LG4.5 cu. ft. Ultra Large Front Load Washer, model WM3400CW) and apologize for any inconvenience this may have caused you. At LG, we take customer satisfaction very seriously, and we are always looking for ways to improve our products.

      We appreciate your feedback and are committed to continuously improving our products and services to meet the needs of our customers. If you have any further concerns or questions, please do not hesitate to reach out to us through @LGUSSupport on Facebook or X (Twitter).

      Thank you for choosing LG, and we look forward to resolving this issue to your satisfaction. ^Joe LG

  • Rated 4 out of 5 stars

    Works Well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works well, but it is noisy when spinning. Sounds like a jet engine in our laundry room. Definitely need to read the instruction book in order to operate it properly as there are some things that are not intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMGaga

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this washing machine!! Love that it weighs to see how much your clothes weigh and determines how long each cycle will take. As I bought this on line it was more about price as it’s a replacement. Love it and would highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer, quiet and fits so much!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re so happy with this washer. Extremely quiet, fast cycle options and leaves our clothes almost dry by the time it’s done! Also fits a ton. We have even washed a comforter and sheets together with room to spare. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer I've ever had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted a front load washer, but I was hesitant to buy one because everyone said that it would leak. One month after the purchase, and I am more than happy to recommend this washer to anyone. There is no leaking and the features that it has are extremely impressive. Even

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleanest clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer worked better than expected. We were even able to wash our king size comforter. No more banging spin cycles. Love the fact you can change temperatures and dirt levels even on the quick wash feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is really good quality and the people at Best buy are friendly and get the product to you quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer working great, but still no Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. working well so far. I have to say, I still prefer my previous Samsung even though everyone else says LG is better. I like the quick wash setting and Samsung is more balanced around 30ish minutes vs 25 minutes on LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable, highly rated front loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really happy with this washer so far. We were looking for an affordable, highly rated by consumer reports, front load washer and this has been the best one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great. It's a little loud if it is not behind a door. The little jingles when it starts and ends are somewhat amusing. I haven't had any problems using it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG does it again!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, and I love the little tune it plays to announce a cycle is finished. Compared to my last LG, has better stain removing ability, and is definitely a lot more energy efficient, in terms of electric bills.

    I would recommend this to a friend