Customer Ratings & Reviews
- Model:
- WM3400CW
- SKU:
- 10886029
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Good washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great washer the only thing I dislike is that the soap dispenser can get mold other than that it’s great
I would recommend this to a friendWash machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team was professional friendly competent on time and efficient.
I would recommend this to a friendNice washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer, fairly quiet. I think I need to adjust the feet because it gets kind of loud on the heavy duty cycle so I think it is off balance. Other than that it has a the different cycle options I need.
I would recommend this to a friendWe love a new LG washer!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love LG products. TV, Washer, Drier, Refrigerator... all have great values!! We also save a lot of water than our old washer.
I would recommend this to a friendTania Lorenzo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my purchase of new washer and dryer. They are quick and very easy to manipulate
I would recommend this to a friendOk - not quiet enough.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It has been 15+ months of usage. I have only noticed it leaked significant water to the floor one time and it wasn't coming from the front door. it was also a heavy load. I think the leak came from the back where the drain hose is. It doesn't have wifi technology to let you diagnose the problem
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, great product. The delivery time was when they said it would be. The service was professional, courteous, and very kind.
I would recommend this to a friendGreat Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good & runs quiet. Very reasonable cost uses less water.
I would recommend this to a friendAwesome washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer because it doesn't use that much water so it saves me money. And it matches my dryer.
I would recommend this to a friendGood Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added additional machine and both work great! Simple functiins but also has a quick wash feature which i like
I would recommend this to a friendGreat appliance
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reputed brand, efficient appliance, great service.
I would recommend this to a friendexcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an LG machine in mind and found one on sale. rep. was very efficient and helpful . I'll be back if any other household machines breakdown
I would recommend this to a friendGreat washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine that was so simple to set up and the pick up experience was easy and so fast.
I would recommend this to a friendLasting family size LG washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The previous version of this one lasted 10 years for us, they are a very good value vs cost product
I would recommend this to a friendLove it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the direct drive. It washes the clothes really well with very little water. My water bill dropped right away.
I would recommend this to a friendFirst new washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and working machine, my only complaint is that the door hinge side is not reversible.
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my daughter she's a nurse and has 2 kids. Thisl helps her alot with her busy schedule. She loves it.
I would recommend this to a friendLove the washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, matched our stackable dryer and fit even though the models are different, Larger drum and more features than our older model. Delivery was efficient and love that they took our old washer!
I would recommend this to a friendA title is required?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is excellent. But requiring at least 50 characters in this review box is heavy-handed and NOT excellent -- you need to pick up your game in this part. And next, a title is required? Really?
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not wash whites, check the manual and whites instructions is missing. Also when the machine in the spin mode, it is shaking. I believed installation is the issue. Need someone to look at it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Marlene, thanks for reaching out and sharing what’s going on with your LG washer. We appreciate the detail—it really helps us understand the situation.
If the “Whites” cycle isn’t listed in your manual or on your control panel, your model may use a different naming convention or offer similar functionality under another cycle like “Heavy Duty” or “Cotton/Normal.” You can explore cycle guides and model-specific instructions here: https://www.lg.com/us/support/product-help/CT10000010-20150283840247-washing-machine
As for the shaking during spin mode, that often points to installation factors like uneven flooring, unbalanced loads, or shipping bolts that haven’t been removed. We’d be happy to help you troubleshoot or arrange support—just send us a DM at @LGUSSupport, and we’ll take it from there.
Thanks again for bringing this to our attention. We’re here to help you get the best performance from your LG appliance.
~Ken