Customer Ratings & Reviews

LG was brave enough to show Consumer's Report washing machine rating table in their laundry machine home page. This LG machine was highly rated and was one of the "best buy". We were not disappointed after using it for coupon months. This machine has enough cycles, quiet and only use a small amount of water. 4.5 cubic feet is a lot larger than the 3.5 cubic feet Frigridaire that it replaced (after 11 years). It spins really dry and my wife really likes it (we have 3 kids). CR rated it as the more reliable brand and hope it will last for 10 years or more (average life expectancy is 10 yrs). Make sure you have enough room for the machine before you order, especially the depth requirement.

Not super fancy, very few bells and whistles, but has a large stainless steel drum at a relatively budget friendly price which was ideal for our family. This model is very similar to the LG washer that we were replacing. Our previous washer had a tear in the rubber seal which caused water to leak out. Hopefully, this will not occur with this washer. Also, the soap dispenser would get stuck so we removed it. Well, this new washer has the same problem so be very careful when removing the dispenser for cleaning. You may find it very difficult to reinsert and close; definitely a design flaw. This washer is also much louder than our previous model and the wash cycles are all much longer; regular loads lasts 75+ mins! Our reasons for buying this model were that it somewhat matches the existing dryer, the price was fair and it was in stock with a few days delay for delivery. All in all, it does what it should....washes clothes.

I've had the washer for about 6 weeks. It is quiet and the controls are easy to use. Clothes come out very dry after spin cycle. The 4.5 cu. ft. holds quite a bit of laundry. Very happy with it so far. The washer was purchased from Best Buy. About a week after the purchase I saw that the price dropped $50. I contacted Best Buy and they refunded me $50 under their price match policy. Great customer service>

Love my new LG front loader which is my first front loader and now prefer to a top loader but it took a few loads to convince. This one takes the same amount of detergent as my front loader. Advantages of a top loader: 1. You can always add a piece once the cycle has started. No draining and restarting the entire process. 2. Easier to load into the top of the machine versus bending over. Advantages of a front loader: 1. Looks like clothes are cleaner 2. Clothes will last longer since there is no agitator to beat against the material. 3. A lot more efficient in the water and power departments. Obviously, the front loader wins in the long run. This particular machine is not only one of the lower priced machines but get high reviews on Consumer Reports. It was fairly easy to learn how to use also. Would definitely buy an LG product again.

Excellent washer, great upgrade from our old top loader. Close seem to wash better and the spin cycle woks a lot better so the close in our dryer are drying faster after wash.

I am extremely happy with the machine. The machine is quiet and can accept my comforters with ease. The delivery and setup was very poor. They came in the front door and dumped it in the living room instead of going through the side door to the laundry area. I wasn’t there, and the person who was waiting for them said she didn’t have a chance to tell them where to go before they came in the front door and dumped it right there and left,

This got excellent reviews for reliability, which greatly influenced my purchase; also, the price was reasonable. I don't need fancy steam/sanitizing cycles or anything. I want clean clothes and a machine that treats clothes gently, and uses WAY WAY less energy than top loaders with an agitator. This washer does the job! BIG tub. Spins them so close to dry that sometimes I'm not sure if I actually ran a cycle or not...and that saves $$$ in the dryer. It's quiet, doesn't get off balance. After my last experience with a front-loader, which I had for 15 years, I am more careful about wiping the rubber seal dry after each wash--takes just seconds and so far, no mold or odor. I recommend this machine for the reasons I mentioned: good price; reliable performance, very economical to run, big drum.

So far it does a good job washing my clothes, bedding, etc. It is quiet and sings a little melody when it finishes instead of a loud noise.

We are amazed by this washing machine. We can't believe how quiet it is - the first time we used it I looked over at my partner to ask if they remembered to run a load because I couldn't hear it, (and the laundry "room" is in our kitchen!). It looks great and is really easy to use. I also appreciate all of the useful settings and the flexibility with settings.

Washer is quiet, easy to use and holds a good amount of laundry. Clothing comes out almost wrinkle-free and some items can be hung to dry leaving more room in the dryer for the larger items.

Like it very much it is very quiet. Holds a lot of laundry. Everything came out clean. The spin cycle is good. Clothes come out pretty dry

Pleased with this purchase. Washer has decent capacity and more functions/settings than I know what to do with. Gets clothes really clean, so I find the shorter cycle settings are more than adequate for my needs. Uses HALF the water of my old top-loading washer. Requires less detergent and is Energy-Star efficient. Unit is also very quiet. Didn't realize that I had to wipe down the door gasket after each use, but have learned to better manage my laundry schedule to minimize having to do that. Reliability remains to be seen. Overall, I consider this an excellent value for the price.

I haven't had it very long but I love this washer. It's quiet, efficient, and holds a huge amount without going off balance. Cleans superbly. This model doesn't have every high tech bell and whistle and that suits me just fine.

more than we expected! our new LG washer is a dream to use . . . easy, quiet, and most importantly nice results (clean + totally wrung, ready for the dryer!) oh, and need to mention, large capacity!

Wonderfully quiet and efficient washer. I formerly owned a whirlpool duet washer/dryer and had not had one issue with either the washer or the dryer until the washer "sported" 3 error codes, one of which even the repairman was not familiar with! As I watched the washer being rolled out of my laundry room, I was only hoping that the LG my husband chose for me for various reasons, would live up to the whirlpool's performance record. So far it has fulfilled my expectations, and after 8 years , I hope I will not be called upon to write another review!!!

Generally please with the washer so far, seems to get clothes very clean and spun well in preparation for drying. Only issues I have that limits from being 5 star are the length of the various automatic cycles. They seem unreasonably long. However if you're in a hurry or just want to use the Speed Wash setting, it lasts just 15 minutes or so. 15 + year old LG Tromm washer we had previously would run a 30 minute Speed Wash cycle. Maybe the new one cleans just as well as old, but I have to question how effective the wash and rinse cycles are going that quickly. The long delay it does when starting an automatic cycle as it measures size of the load is a bit irritating, but not a big issue. As long as it lasts 15+ years like the old one I won't care about these items in the end.

So far do good. Frugal with water, lots of washing options, quiet and clothes come out clean

So far this washer has been great. Quiet, powerful, and cleans clothes way better than our previous top loader.

We love this new washing machine. It replaces an older top loading washer that would shake, rattle, and roll on spin cycle no matter how carefully we loaded the clothes. Clothes come out cleaner and drier than with the old machine. It operates quietly and uses less water. As an added bonus, it plays a pleasant little tune when the wash is done!

So far, it is the most quiet washer I’ve ever owned. It is roomy inside and easy to operate. And best of all, the drain is easily accessible. I am greatly satisfied with this washer