Customer Ratings & Reviews

Easy to use, easy to hook up and cleans great. Couldn't be happier.

The LG 4.5 cu. ft. is a terrific washer - no complaints so far and plenty big enough for king size sheets.

Excellent washer! Has all types of programs. It’s easy to use and it’s efficient.

Only just started using it. Had to do some adjustments to the closet to get this to fit because it was built for a 2.4 Cu. Ft. machine (condo size). My contractor did a good job so it now stacks with 7.4 dryer. Quiet spin cycle and minimal vibration.

Controls not too hard to figure out, with good number of options. Unit does good job on cleaning clothes. Only issue is the vibration when spinning; the washer doesn't move around like my last one, but the whole room shakes!

Great appliance, generally easy to use, gets clothes clean.

This replaces a Samsung washer with similar size. It's noticeably quieter.

Very quiet, very little vibration. Gets clothes clean. Have to go check to make sure it is running.

Great, I love how this work. It’s quickly, quiet, and do the best job with your clothes!

It’s great! It takes a moment or two to fill the tub but that might just be because how my pipes are set up. I would advise to leave the door open when not in use as front load washers tend to get a musty smell if not permitted to dry out in between washes.

Great product but Best Buy will lie to you and say it’s in stock and will deliver in two weeks and that day call and say they running late 6 hours when they were suppose to deliver they call and say it’s still out of stock and be another month. After six weeks I finally got it in and the product is great

So far it works pretty well, as long as you don't try to modify the cycles. Going for a cold wash or hot wash, if that's not what the washer is programmed to do, often takes multiple tries before I give up. I do like its capacity, but I either need a new machine or someone to tell me what I'm doing wrong. Oh, and the washer doesn't come with operating instructions. Those have to be found online, and though they're not obscure, they are not the first thing that pops up on Google either.

The LG Direct Drive washing machine and LG Sensor Dry dryer are so effective and VERY quiet compared to the previous model we owned by another company, originally purchased in 2009). These models hold comforters very easily and the washer cleans well! We have these stacked in our condo kitchen laundry space and we can actually watch TV in our living room without being interrupted by loud machines like the previous ones. Thank you!

Very good product is very quiet great buy for the price

Easy to use quality product for the price. Compact design that looks great and works as advertised

Washer is simple to use and looks great, it is also pretty quiet!!

Loved the washer....it's quiet and large...so you can fit alot of clothes in.

Easy to use, very efficient on water and detergent use, quiet operation, and effective cleaning.

[Employee of bestbuy] Made life a lot easier! High capacity, easy settings with clear meanings, and a large display so you can customize your wash without trouble. Wash quality itself is good. Have used a variety of detergents, liquid and pod, and no issues. Overall a solid unit.

Excellent capacity, but not so good for small loads. Holds king sheets easily. Towel and bedding settings work very well. The drum never goes out of alignment.