4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,008.70
Save $41.29
The comparable value is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 2152 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the product's excellent cleaning performance, quiet operation, and user-friendly design. They also appreciate its generous capacity, good value, and effective spin cycle. However, some users have reported issues with a mildew smell and leaks from the front door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,152 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    better than 14 years ago.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If we have 6 star I will give 6 star. My 14 years old LG washer breaks first time but I decided buy new one not repair it. This one does not have customer setting save function but I find all default setting is very good. Special for high speed spin. It so quiet I do not need to set to medium.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another LG to replace a 12 year old one that the bearing and front seal needed replaced. Went with LG so we could still stack the dryer on it (older models WILL stack on the newer ones - I wasn’t sure they would). If I get 12 years out of this one I’ll be perfectly happy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid unit. Easy to use. Lots of settings. Good results

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    LG

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, clothes really clean and minimum noise.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Even took the cat hair off

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with this washer. I was especially impressed by the way it cleaned my comforter. Not only was the comforter well washed, but it was free of cat hair.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love our new washer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 12 year old machine and the clothes are coming out much cleaner,

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Quiet and efficient I’m happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It run really Quite and all the clothes are clean too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Easy to use. Quiet. Absolutely no vibration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    LG washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful machine! Easy to use and very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Lg Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, energy efficient, very quiet when running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever had hands down! The the loads can get lengthy, so go shoping two hours come back its done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    New Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So far so good! Quiet, fast, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and washed clothes well. The only concern I have had is that twice out of the 2 weeks I have had this washer, I have had some clothes completely rung out and some completely soaked. It hasn't happened every time and the two times it did happen it wasn't even a full load. Other than thise two times, we haven't had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer, super easy to use, and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product quiet and easy to use. Also efficient

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good washer, washing all my clothes really well Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very Nice!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. At first it was a little difficult to figure out the settings but after a few loads it was no problem. Its very quite and does a great job with everything from whites to delicates. It does seem to take longer than my last washer but it depends on the setting. Overall it was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine because the Samsung top loader I recently purchased did a terrible spin job - the clothes came out soaking wet. I am very happy with this LG so far. Also, I prefer that it has fewer cycles than most; just another thing that can go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not a fan of front loader

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first front loading washer, so we are not sure what is normal. The was time is longer and the door has to be left open when was completed to air dry. The performance great and the noise level is quiet. Our only issue is that the drain hose must be connected to the utility sink now, since the pump is not strong enough to drain all the water out, causing a few soaked articles of laundry. Still working in a solution. LG never showed up when I opened a service request.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG