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Customer Ratings & Reviews

$1,008.70
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The comparable value is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 2152 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the product's excellent cleaning performance, quiet operation, and user-friendly design. They also appreciate its generous capacity, good value, and effective spin cycle. However, some users have reported issues with a mildew smell and leaks from the front door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,152 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I am very happy with my purchase and delivery.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It automatically sets the size of load and time. It has a little drawer to put the soap and softener in. It is very quiet. It does not vibrate. The clothes are not shopping wet when they come out of the washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Easy to use and does the job well. It was easy buying and getting it delivered from BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The clothes practically come out almost dry what a change from my old machines. Huge tub and very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having used the LG Washing Machine for 2 months I can truthfully say I am happy I purchased it. This great washing machine is great as it comes with easy to use directions and clothes are washed just as they should be.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Efficient, functional, nice machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful and efficient machine. Space is Very Precise -- it Just Fits, without a millimeter to spare! We installed the stacking bracket and put the matching dryer on top. Works great! And the signature tones are cute, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great the machine is working very well amd l love thank you

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonderful set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer and dryer for a little over a year now and absolutely love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does what its supposed to do…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what its supposed to do. Wish it had the app features. Had I know this, I would’ve ordered the one above the 4000 series. This was what the installer said I could use, since the 4000 series drain hose is not long enough. LG and Best Buy didn’t have accurate pics for the 4000 series. Wish I bought the 5000 series one.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We understand your inquiry regarding the features and compatibility of your LG 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer. Thank you for sharing your experience with us. We understand that the unit didn't meet your expectations regarding app connectivity and the selection process. Your feedback is important, and we want to ensure you have the best experience with our products.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/J7G564PKH5
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and love the settings. Great washer. Only dislike i had was sales didn't write down that the delivery included removal so i had to pay someone else to remove them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is top of the line in its price group. We stacked them and opened up some needed space. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall, seems to be working well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too early to give a review. Most appliance seems to be working well as advertised in the first 6-12 months. Quality and craftsmanship seem to be solid. Easy to use, when using a preset mode. I haven't tried custom mode yet.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Avoid this brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine leaks from front door and LG refuses to come out to fix it unless we pay a fee. The machine lasted 2 weeks before having this issue. Avoid this brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made. Washed my white shirts with food from my restaurant job with just detergent and they came out beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG 4.5 Stackable front loading washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance, anyone looking for a washer, this is your 1st choice! Next purchase will be the matching dryer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and has many functions. Replaced old top loading washer and was amazed how quiet the LG washer is. Make sure to use high efficiency laundry detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! It's getting spots out of our laundry that our previous washer could not. It is also more efficient then our previous top load, with the set we are getting laundry done almost twice as fast as before.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quiet. Holds a good size load of laundry. Uses less detergent than old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed! Love the different settings and it uses so little water, but our clothes come out SO clean! I would definitely recommend this washer to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    New LG washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good washer. My old Samsung washer died after 11 years. So far I am very pleased with LG.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Front -Loading Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Samsung Washer and Dryer because no one knows how to work on them. The Washer is really quite and able to wash large amounts of bedding in one load.

    I would recommend this to a friend