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Customer Ratings & Reviews

$1,008.70
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Customer reviews

Rating 4.5 out of 5 stars with 2152 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers praise the product's excellent cleaning performance, quiet operation, and user-friendly design, with many also appreciating its generous capacity. Other positive aspects include its good value, effective spin cycle, and suitable size for some users. However, a few customers have reported issues with an unpleasant smell and leaks from the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,152 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer. It's quiet and cleans really well. My clothes comes out smelling good like it went through some real cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope This Helps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG front loading direct drive washer was a replacement for our 13 year old LG direct drive front loader. The only reason it was replaced was due to discontinued parts. After reading reviews and Consumer Reports recommendations (the top 9 recommended front loaders were LG) we purchased this washer. In the short time we have had it absolutely no complaints. I would expect that this washer will give the same reliable service as our last one. Availability of home appliances at the time of our purchase seemed limited bit Best Buy had the best price and delivered it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Fast and Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Just installed and test run so too early to speak to durability but washes/dries very well and has all the bells and whistles I need.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this washer, it was a perfect balance of price and efficiency.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy a Top Load - Don't by this

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend a front load washing machine because the rubber seal inside gets molded and then to replace it is almost as much as a new washing machine. No eco friendly

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, SusanF. Thank you for sharing your experience with the LG 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer. We understand your inquiry regarding the maintenance of the rubber seal and your concerns about mold. To help keep the gasket clean, we recommend wiping the seal and leaving the door open after each wash to allow for proper airflow.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/J7G564PKH5
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LGwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 1st front load washer that I have owned and I am happy with it. It runs longer than the old top load that I had before but I can see a difference in how much cleaner the clothes look.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer gets clothes very clean and wrings out loads until they are almost dry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't mess with sucess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the exact same model that I have had for 17 years. With a track record like that, why change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer set from LG is absolutely fantastic! It makes washing and drying your clothing very comfortable. I am not a fan of doing laundry but I don't mind it one bit, with my new machines. Excellent purchase. These machines are worth their weight in gold.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Laundry day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works every bit as well as my previous Samsung, but quieter. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LG washer. It runs quietly, even on the spin. So much better than my last non-LG washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TETE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my double purchase. The size of both the washing machine and the dryer fit perfectly one on top of the other giving me more space in the laun dry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product/Great Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole best buy experience was great! We had went to Home Depot and did not get even a fraction of the customer service that was provided here. I have used this washer/dryer set previously and knew I wanted it for my new home. The associate was able to price match for me as HD had better prices. The delivery service was also great. The men were really helpful in placing my things where I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very surprised and pleased by the number of different wash cycles this machine offered. What surprised me even more was the fact I can actually wash a number of loads using the 'Speed Wash' cycle and still have my clothes come out as clean as using a longer cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. It fit perfect with my existing washer Easy to install and easy to use Would recommend to friends and family Best Buy delivered right on time and deluvery guys were awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent brand and quality. Replacing the top load washing machine with this front load washing machine was a great decision.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the machine. It is easy to use and the inside is huge. I have been able to get some big loads in there. I was skeptical because of the LG brand and not my typical "Go TO" brand, but I have been happy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very Clean

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set of washer and drier. Clothes cleaner than top loaders. Get the stand to lessen bending.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never seen a washer take 3hours to wash. I love the washer, the size and the technology but like I said…3 hours to wash is ridiculous! Oh and it uses the littlest amount of water

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG WASHERS ARE THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG front load washer and has not disappointed. I probably over stuff it but everything comes out looking great and smelling good.

    I would recommend this to a friend