Customer Ratings & Reviews

Seems to work great ~ All of the features we use are fine.

Has the option of regular cycle or speed wash. Small loads on speed wash works best. Talked to the Appliance Spec. between LG or Samsung. Charles H. was able to give me detailed info. I decided on the LG. Cost a bit more but it was still the best deal around.

Good product at a good price. Delivery was smooth.

Love the machine. It’s unfortunate that the delivery did not go well. The people who delivered it Ed were to set it up didn’t know what they were doing and when they ran into a problem, they would say you will have to call a plumber. Not a good situation.

It’s ok. Remember to take out the packing screws in the back. One thing that I can’t understand is that why there is a separate tube that you need to empty? The water and soap stays in there and you have to manually empty it out. Couldn’t they attached it to the drain where the rest of the water goes??

Excelenteit is the best ibeen with this product for the last 20yearsand I’m so happy it last for about 10 years so I don’t need to buy insurance it worst and do good job

The washing machine is great. Enjoy all the choices/cycles that are available. Very quiet. Delivery team arrived on time. They were professional and friendly (names were Adrian and Yamel). Cleaned up and took all packaging materials away with them. Great job!

Washes clothes great. Nice design. Quiet. Easy to use

This is a great product, easy to use and works excellent.

I love how quiet this washing machine is, the best!

Good quality. Quite. Lots of settings and options.

We bought this washer because of its size. All washer and dryer manufacturers have increased the depth and height by 3-5 inches of a standard size washer (4.5 cu.ft.) and dryer since our last washer and dryer purchase - 25 year old Frigidaires (4.5 cu.ft.) which were still running and I wish I still had them. This washer is crap compared to it. I set my Cell phone timer to how long the washer says it will take (BTW - twice as long as my old washer) so I can transfer from washer to dryer immediately to prevent wrinkles when the washer timer goes off. Every time now the washer has already finished before the time it originally stated, leaving my clothes with washer wrinkles and I have to re-wash and keep running in to the laundry room to check to see if it is done. The buzzer isn’t as loud as my old one either so I haven’t heard it when it does stop. Also, adjusting the settings to wash at the temperature, spin strength, extra wash cycles, etc., instead of it’s preset cycles, I have not been able to get it to do. Directions are very bad. Delivery from Best Buy was also such a nightmare I will never shop there again. If we hadn’t emailed the CEO of Best Buy who had customer service at their headquarters in the USA get in touch with us and the local store we would probably still be waiting for it to be delivered months later. Extremely disappointed with this very expensive purchase.

Awesome. So quiet and energy efficient, great deal

Delivery was great - The delivery guys were excellent

So far so good. Had an issue originally but it was resolved by the LG immediately. Has a quick cycle and a really long cycle that seems a bit much but washer has worked well. Just need to keep door open after wash to dry machine out, to prevent mold

This order was delivered in less than 2 days. I love Best Buy! Great delivery, machine works perfect.

Quiet and very big. My children were even impressed.

I love the speed wash cycle. The dryer works great! The men who delivered it couldn’t get it into the closet that the contractor had prepared. The contractor sent 3 guys who got it to fit. I love having the washer- dryer in the first floor. I wish Best Buy delivery folks could call on some help in situations like this.

LG Washer, Great investment. Highly recommend buying from Best Buy! Front Loader is the way to go, especially if you need easy access loading and unloading washer.

Not bad.it is nice units with the price. Fit our space.