Customer Ratings & Reviews

Washer worked better than expected. We were even able to wash our king size comforter. No more banging spin cycles. Love the fact you can change temperatures and dirt levels even on the quick wash feature.

Great washing machine. Unfortunately the owners manual leaves much to be desired, thus 4 stars instead of 5. Staff at Best Buy were SUPER.

Second load washed in this washed was a twin flannel sheet and a very very lightweight twin comforter. Took four tries to complete cycle (on bulky setting) without unbalancing. Multiple spin only cycles to not have it absolutely waterlogged. Finally worked but clearly isn’t going to be able to handle our usual bedding laundry needs. This is third LG stacked front load washer I’ve purchased. First was base model, lasted 7 years and was a champ, second was mid-level model and lasted exactly one month longer than the 5 year extended warranty then ceased to spin. Cost to repair would be about half the cost of new so bought new. This one seems to be a complete lightweight and I regret purchasing. If it lasts 5 years I’ll be stunned. It will be the last LG we buy. Not sure what we will go to but I need something that can handle washing basic bedding, even if in small loads. We have dogs and allergies so linens need to get washed frequently. I already send the heavier blankets out for cleaning to not wear down the washer prematurely. But this is ridiculous.

The washer does what it was said it would do. The spin cycle is very loud. I think lg needs to redesign the spin cycle to lower the loud noise. Best Buy is super to deal with and I shall continue to purchase from them.

Great machine, and I love the little tune it plays to announce a cycle is finished. Compared to my last LG, has better stain removing ability, and is definitely a lot more energy efficient, in terms of electric bills.

wanted a stackable washer and dryer that would fit a laundry area that was behind louvered doors to allow the other half of the area to be made into a pantry. This set worked very well for that use of space. Washer works as expected for a mid range machine.

love the product, but the delivery and install was terrible.

We are really happy with this washer so far. We were looking for an affordable, highly rated by consumer reports, front load washer and this has been the best one.

We bought this open box washer and it works very good. We had an old washer and we were a bit nervous with this new one... it has a sensing load and energy efficiency so it’s very quiet but we love it. We can finally wash our bedding instead of taking it to the laundromat.

The first delivered washer failed to ever complete the wash cycle. It was stuck on 4 minutes about an hour before I turned it off. Best Buy swapped it out and the second one works great.

We purchased our first LG front loading washer & dryer set in August of 2009. We washed many loads for a family of five for 10-plus years with that set. Feeling 10-plus years of constant use is good value for the investment, we purchased this new set and expect similar value.

This is my 2nd LG (previous one lasted over 12 years!) and this new model does not disappoint. The cost is competitive and I love all the features. The cold wash setting is especially good, thoroughly cleaning loads while saving energy. I will always buy LG!

Great price for a washing machine! I love the quick 20 minute wash cycle for when I need to get a load of laundry done quick. When my old washing machine broke down I was happy to find this one that still matched so dryer so that I still had a matching set.

This washer is really good quality and the people at Best buy are friendly and get the product to you quickly.

This LG is the best washer we've ever had! The spin dry leaves very little moisture so that the dryer doesn't take too long. I like that it is narrower than all the others so that the dryer exhaust can finally line up exactly with the wall vent.

Love it. My only two complaints are that the normal wash cycle defaults to hot each time & must be adjusted and also there is not option to silence the musical/beeping.

Extremely happy with it so far. I does a great just and has a really good selection of options. Not sure I would consider stacking the dryer on it, only because then I would not be able reach the controls.

washer works well. I expected to see the time wash for each cycle but this is a smart washer, it measures how big or small of a load then ran for the right amount of time. The only thing is it does not have a save button for your favorite cycle.

Washes well, with very long programs, but does not drain well (even with perfectly clean filter, some water always pools at bottom of drum at end of cycle making clothes wetter than optimal). So hmm

I am enjoying very much my new washer. It takes a bit of getting used to as it is a front loader and procedures and habit need to change to learn to use it. I am not comfortable with naming a review . I usually dont review products.