Customer Ratings & Reviews
- Model:
- WM3400CW
- |
- SKU:
- 12372709
Customer reviews
Rating 4.5 out of 5 stars with 2147 reviews
(2,147 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Cleanliness is Godliness
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans really good and thorough on all cycles. Rinses clothes fine. Spins really well resulting in less drying time. This machine is whisper quiet except normal humming sounds that let’s you know it is working and cleaning your clothes beyond expectation. Love it !
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 5 out of 5 stars
LG washer works smoothly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been great. We didn't get steam settings as we don't use them. It's so quiet. We previously had an LG. I think there are things we aren't crazy about like the lighted knob kind of makes it difficult to see what setting it's on. The spin cycle is so smooth. Door doesn't need much to shut. I think we wore door out on old one. We had old one for 9 years. They added a bedding setting too.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Planned obsolescence, get an LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung took a dump after 7 years, repair guy told me to throw it out and get a LG washer. The Samsung was all shiny but glitchy most of the time with the rinse cycle, if you have dogs that shed check that filter on the front lower left of the machine. Mine plugged and blew out the pump and fried out the main panel. My new LG runs quiet, cleans well and the filter seldom has any hair in it so the machine seems to be made better.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was never excited to actually have to do laundry, till now. Clothes are super clean. Machine is very efficient and quiet.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 4 out of 5 stars
Repurchase, same machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We previously had owned the same version. When the motor bearings went, we shopped for a while, but found that this machine for the price and with the features was still the best fit for us. We're on a water well, so water consumption of the top loading machines meant a front loader was better. This machine has a quick wash feature that does a great job, 15-17 minutes, done. This machine is really very quiet. Make sure if you do take the time to level the machine. For deeper cleaning we use normal cycles. Because of the electronics do consider the extended warranty, get the 3yr if you are going for it. We hope to not need that. Our previous machine lasted 5 years.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 4 out of 5 stars
Heartland Retiree
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The door is pretty wet at the end of each load, but I just keep a hand towel handy and wipe it down when I am done for the day. It is very intuitive and seems to do a good job of cleaning. I had always had a top loader so it seemed foreign at first, but I am used to it now & saving water.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Excellent washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer operates well and very quiet. Since replacing my 15 year old washer and dryer I love how my clothes come out so clean and virtually dry due to the 1,300 rpm spin cycle. I have to say is this washer does NOT come with wifi capabilities to manage the washer using the App other than that I love it. That was a costly mistake I over looked when I was comparing multiple washers and their features, cost, etc. In addition, it is very easy to overload the washer and become out of balance so I have use good judgment for how many clothes you should put in for a load and properly load the amount heavy and light items. There is a small learning curve for anyone coming from old agitator/top loader washers to front loader. I was able to wash a king size comforter as well as two large pillows without any problems. I did had a huge problem just trying to wash a single pillow with some other items; nevertheless, I was warned about this in the manual. The washer became out of balance and would not complete the cycles without removing the items and add a second pillow to balance the load and restarting the wash cycle.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 5 out of 5 stars
LG is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although my previous LG front loading washer lasted only 6 years, it was due to running several loads daily with 5 adults in the house. The capacity is great, and the efficiency and ease of use is outstanding. I have this and the companion front loading dryer sitting on the pedestal drawers, which provide nice storage for dryer sheets and miscellaneous supplies. I highly recommend this unit.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Great Economical Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have washed four loads with this dryer: whites, permanent press, towels, and bathroom rugs. After reading reviews, I opted to use Quick Wash. I also used a limited amount of laundry detergent that still got all of my items very clean. I pressed the extra rinse button three times for extra rinsing. By not using the normal function, I could use all of available adjustments. I added white vinegar to the fabric softener compartment during the second rinse cycle to ensure no soap residue was left on my items. The washer is so quiet that I frequently checked it to make sure it was still running. My previous washer's shortest wash-rinse cycle was 41 minutes. This washer was a bit more than half that with the three additional rinses and the items were very clean. This is the best washer I have ever owned. It operates efficiently, quietly, and economically. I strongly recommend it.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Came recommended and I am happy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended so I tried and so far so good. Large capacity and not difficult pulling things out after wash. Hardly know it is running.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 3 out of 5 stars
Below average install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, does large loads easily. Door however does not shut properly have to slam it so it latches. Will reach out to Best Buy, but not looking forward to all the crap I’ll go thru to get the door adjusted. Should have been adjusted at delivery. Slight water leak at connection I tightened by hand to stop, they had no time for either during delivery. Machine is great, works well, easy to use. Best Buy delivery and install sucked. You gotta care, they didn’t.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Clean machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent washer and will save you on water. It spins the clothes very dry at the end and that will save on drying time. Very good at cleaning clothes and easy to use. It has many options, which is nice. No musty smells or mold.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Washer Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! It's a small size for a smaller home or apartment unit! Its fits a good amount of clothing. Runs so smoothly and quietly! The installation was quick and the washer is very easy to operate
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Aliyah. We appreciate your time in leaving us a review in regards to your 4.5 Cu. Ft. High Efficiency Stackable Front-Load Washer with 6Motion Technology in White. We are excited to know that you are enjoying the design of this product and hope you get to enjoy it for many years to come. Should you ever need assistance, don't hesitate to reach out to us. We're here to help anytime. ^Anthony
Rated 5 out of 5 stars
Great Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has been very good at cleaning clothes so far. The short 15 minute cycle works really well with clothes that aren't super dirty. It's very quiet and does not vibrate too much. Only issue is the heavy cycle takes at least 3 hours
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Great Washing Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great product. Bought this to replace our Samsung Top load that kept having problems with "Uneven" load alarms. Called a repair man out and he highly recommended a front loading LG. So we bought this and have been very happy with it so far. Simple to use and holds a decent amount of clothes.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Great washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer gets clothes really clean. Its also very quiet. We bought the pedestal to go with it and we love that also. Itspins really well so your clothes will almost be dry.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 4 out of 5 stars
Its ok for small spaces.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works pretty well, fits in a tight, snug spot. The only thing i dont love is that regular washes are 90 minutes automatically, no matter the load size and sometimes it will go beyond that. My mother had a bigger version of this that would be 35-60 minute wash depending on load size and wouldnt adjust to make it longer. It once took 5 hours to finish one medium size load. I dont know how that is energy saving but okay. I had mine professionally installed so no problems in that aspect. If i had more space, I would have gotten the bigger one with the silencing of signaling its done, and smaller wash times.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 2 out of 5 stars
4+ year review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this washer since 2020. I have had to get this serviced 4 times after three years of having it. It leaks, plain and simple. It leaks a lot. I just fixed one issue about a month ago and guess what. It’s leaking again. I’m thankful I got a washer, but I wish I got a different one because it just leaks. Note: I do have a big family since 2022 we’ve had a household of seven. I do laundry constantly. Everyday or every other day. I do probably 20 loads a week. I’ve maintenance the washer every month. Cleaning it. I only use the recommended amount of detergent 2 tablespoons. Vinegar for softener. It does clean the clothes. I’ve ruined clothes too with detergent stains but it could have been user error. Over all I wouldn’t recommend to people or you guys. Won’t repurchase this company whenever we are looking for another washer. Dryer is great though lol never had a problem.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your detailed experience with the LG Washer (WM3400CW) model. We understand your concern about dealing with continuous leaks, especially when you have a large household and do laundry so frequently. We strive to provide high-quality products that exceed our customer's needs and expectations. We recommend the following troubleshooting steps to help identify the root cause of the leaks: Over time, the door seal (gasket) can develop small tears or lose its integrity, which can lead to leaks. Inspect it closely for any signs of wear or damage. If you find any issues, it may need to be replaced. Since you’ve had multiple service visits, it’s possible that a hose or connection may be improperly secured, causing intermittent leaks. Double-check that the inlet hoses and drain hoses are tight and properly connected. If the drain pump is clogged or malfunctioning, it may cause water to leak out of the washer during or after cycles. Make sure the drain pump filter is clean and free from any debris that might be obstructing water flow. If these troubleshooting steps don’t resolve the issue, we recommend reaching out to us via @LGUSSupport on social media. Our team can help schedule another service visit or explore other solutions. We want to get this resolved for you, so you can continue to enjoy your dryer without the hassle of the washer’s ongoing leaks. ^Juvy
Rated 5 out of 5 stars
Very good washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG was brave enough to show Consumer's Report washing machine rating table in their laundry machine home page. This LG machine was highly rated and was one of the "best buy". We were not disappointed after using it for coupon months. This machine has enough cycles, quiet and only use a small amount of water. 4.5 cubic feet is a lot larger than the 3.5 cubic feet Frigridaire that it replaced (after 11 years). It spins really dry and my wife really likes it (we have 3 kids). CR rated it as the more reliable brand and hope it will last for 10 years or more (average life expectancy is 10 yrs). Make sure you have enough room for the machine before you order, especially the depth requirement.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friendRated 4 out of 5 stars
Not super fancy but good washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not super fancy, very few bells and whistles, but has a large stainless steel drum at a relatively budget friendly price which was ideal for our family. This model is very similar to the LG washer that we were replacing. Our previous washer had a tear in the rubber seal which caused water to leak out. Hopefully, this will not occur with this washer. Also, the soap dispenser would get stuck so we removed it. Well, this new washer has the same problem so be very careful when removing the dispenser for cleaning. You may find it very difficult to reinsert and close; definitely a design flaw. This washer is also much louder than our previous model and the wash cycles are all much longer; regular loads lasts 75+ mins! Our reasons for buying this model were that it somewhat matches the existing dryer, the price was fair and it was in stock with a few days delay for delivery. All in all, it does what it should....washes clothes.
This review is from LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
I would recommend this to a friend






























