Customer Ratings & Reviews

We’ve had a few of these LG washers over the past 10 1/2 years. Great machine and quite a workhorse in our Fitness Facility.

Works good... Just wish it turned on when turning the knob instead of having to press the power button. And wish after pressing the power button it would be set at the last setting instead of having to turn the knob.

.The washer is just what we needed to replace the old one. Was in stock at Best Buy but other stores had a 4-6 week backlog. The installation personnel were courteous, COVID-19 safe and very helpful. Would recommend them the next time.

Great product for the price really liking the upgrade.

So many options on this washer yet it is so affordable. I have seen it pull out many stains already, even grease from my bike chain which other washers have not gotten out before. Would buy again.

It performed well. I barely heard it running and the clothes seem to have had a good rinse, so far everything is working as expected. Still learning all the new features but loving this and very glad that I purchased it.

I've had this washer for 9 months. It has no problem with smells or mold, but I dry off the seals after I'm done washing. Some of the cycles seem very long, 1-3 Hours. Recently noticed the Quick wash and have been using that more.

Install was fairly easy and delivery was hassle free. Replaced my old washer and is noticeably more efficient, definitely worth it within its price range.

This is the loudest washing machine I have ever owned. It is level but still moves at least 3” over the floor after each cycle. I keep place to put it back in it original space. I bought this as an open box listed in excellent condition with just a few scratches but it has a big dent in the side when it was delivered. I did get a good price and it does clean the clothes but I would have returned it, if had paid more.

Before I begin, make sure that you order the "stacker" part. Glad I bought this. A bit of a learning curve since my old machine was prehistoric. I think this machine just upped the curb appeal of my house!

Best washer! We have tried many… front loaders and top. This is by far the best one we have had. It tumbled the clothes nearly dry so our dryer doesn’t have to work as hard.

Are ither washer was a Lg. It was the next model up and geek squad replaced with this one. The was we had was onnly about a 1.5 years old and had to replaced. We had more settings and wifi that was nice called to find out why we got this model was told we didn't need the extra functions. I explanied we used them and the guy said I didn't use them, I told him we did then he hung up on me.

We love LG products, exceptional quality, good value, overall very happy with purchase! Highly recommend and Excellent Best Buy Customer Service Experience!

I got this on sale along with the dryer. Easy to use and Best Buy delivered it and set it up quickly. If you don’t need anything super fancy buy want a quality product this is it.

This is my second LG front loading washer. Had my first for 12 year. These work great and really get the clothes clean with much less water. I love having a front loader for easier access.

I bought this when my Bosch died. I reviewed machines on Consumer Reports and this was one of the best. The controls are not explained well but after a couple of uses I figured them out. Seems to get the clothes clean and can handle a large load.

Installation was awesome! quik and friendly service guys and for the machines so far so good. One thing when i do heavy laundry the washer pretty shake itself.

My old washer was also an LG. I loved it and it lasted me about 8 years. This one is similar but the only thing with this new one is that a normal load takes approximately twice as long.

Good................ .................................................................................

First time delivery was quick and efficient until they took the packing off and there were 2 gashes, one on each side of the washer. They said I could use it until my new one came, but they tested it and it leaked. Said the gashes must have damaged drum. The guys were very polite and friendjy. They took my old one as ordered and said I needed to call and reschedule new delivery. So the next week, I got a new one by different delivery guys(who weren't very friendly) and all was good.