Customer Ratings & Reviews
- Model:
- WM3400CW
- SKU:
- 12372709
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great wittle even better and bought it on sale!
I would recommend this to a friendAwesome washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saves money on the water bill, great machine, spin cycles are fast, would recommend, the only thing is I wished it was smart or could be by adding a usb but other than that works great.
I would recommend this to a friendA+ washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer. Power efficient and multiple modes available
I would recommend this to a friendLG again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for my 15 year old LG that finally required too much money for a repairs. In those 15 years, it worked flawlessly so it was a logical choice to go for another LG
I would recommend this to a friendWasher dryer purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer & dryer set. Great price for the great quality. Very pleased with the whole process of ordering delivery & talking with ppl about issues. Solved problem right away.
I would recommend this to a friendA Decent Front Loader
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't give it 5 because front loaders seem always slower than top. I don't really care though, since it does the job it's built for
I would recommend this to a friendResponse to request for comment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is fine. The installers failed to make the doors for the washer and dryer so that they opened correctly. Poor service. They were just in a hurry to leave
I would recommend this to a friendLG washer/ dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service will recommend to others especially the way our return was handled without and difficulty at all.
I would recommend this to a friendGreat washet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter who lives in PA, she loves it and has told me she’s so happy with it.
I would recommend this to a friendHUGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's 27" wide but every time I look at the drum, I'm amazed how large it is. Variety of laundry settings. Directions could be a little more clear on how to change the settings within the settings.
I would recommend this to a friendExpensive Leaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer on recommendation of Consumer Reports. It washes well but it leaks if you put in 1 speck too much detergent. I'm down to 1 tablespoon per load and it still leaks. I can't recommend this washer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not wash whites, check the manual and whites instructions is missing. Also when the machine in the spin mode, it is shaking. I believed installation is the issue. Need someone to look at it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Marlene, thanks for reaching out and sharing what’s going on with your LG washer. We appreciate the detail—it really helps us understand the situation.
If the “Whites” cycle isn’t listed in your manual or on your control panel, your model may use a different naming convention or offer similar functionality under another cycle like “Heavy Duty” or “Cotton/Normal.” You can explore cycle guides and model-specific instructions here: https://www.lg.com/us/support/product-help/CT10000010-20150283840247-washing-machine
As for the shaking during spin mode, that often points to installation factors like uneven flooring, unbalanced loads, or shipping bolts that haven’t been removed. We’d be happy to help you troubleshoot or arrange support—just send us a DM at @LGUSSupport, and we’ll take it from there.
Thanks again for bringing this to our attention. We’re here to help you get the best performance from your LG appliance.
~Ken
LG washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both the washer and dryer are quality made and use state of the art technology to operate. Just load the machine abd it weighs and determines how what time cycle to use.
I would recommend this to a friendhappy so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is my second washer from LG. The first one worked well until it did not. it started banging really ;oud. I found this one online and so far it seems to be working well.
I would recommend this to a friendSo close
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT - Machine GREAT - Lead Geek Squad Delivery individual Nice - Website Okay - Credit Card issuance procedures Bad - Information flow GOD AWFUL - Customer service via website - lost.
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far, after a couple of weeks. Great value for the price. Delivery & installation by the team was top notch.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good Due to a Veteran Set up should have been free same with removal of other
I would recommend this to a friendBest of the Rest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value based on equipment available for sale. The issues were the availability due to compute chip shortage for other sale items not available for purchase.
I would recommend this to a friendExcellent. A few small issues... but still 5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The only complaints- Very minor- 1- It's a little on the loud side. 2- Some cycles are pretty long. Neither are enough to lose a star. Especially at this price.
I would recommend this to a friendGreat Value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. A little noisier than the LG washer/dryers I have at my home but these are perfect for a rental, entry level home or someone looking for value.
I would recommend this to a friend