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Customer Ratings & Reviews

$1,008.70
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Customer reviews

Rating 4.5 out of 5 stars with 2152 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers praise the product's excellent cleaning performance, quiet operation, and user-friendly design, with many also appreciating its generous capacity. Other positive aspects include its good value, effective spin cycle, and suitable size for some users. However, a few customers have reported issues with an unpleasant smell and leaks from the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,152 reviews
  • Rated 5 out of 5 stars

    LG Washer with pedestal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second purchase of the same type of washing her happy with it that is why I purchased it again except this time I thought the pedestal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great exactly what i was looking for in a washer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item isn't bad, but service and installation bestbuy teamed up with is horrible. Get it elsewhere better like home depot.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not wash whites, check the manual and whites instructions is missing. Also when the machine in the spin mode, it is shaking. I believed installation is the issue. Need someone to look at it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi Marlene, thanks for reaching out and sharing what’s going on with your LG washer. We appreciate the detail—it really helps us understand the situation.

      If the “Whites” cycle isn’t listed in your manual or on your control panel, your model may use a different naming convention or offer similar functionality under another cycle like “Heavy Duty” or “Cotton/Normal.” You can explore cycle guides and model-specific instructions here: https://www.lg.com/us/support/product-help/CT10000010-20150283840247-washing-machine

      As for the shaking during spin mode, that often points to installation factors like uneven flooring, unbalanced loads, or shipping bolts that haven’t been removed. We’d be happy to help you troubleshoot or arrange support—just send us a DM at @LGUSSupport, and we’ll take it from there.

      Thanks again for bringing this to our attention. We’re here to help you get the best performance from your LG appliance.

      ~Ken LG

  • Rated 4 out of 5 stars

    Clean Clothes good, not towels!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, on clothes but weak on bath towels. It leaves the bath towels unclean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchased this for our daughter and she loves it. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no issues. Unlike that it is stackable. Delivered, stacked, and set up with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quietly and efficiently. Uses very little water, soap, bleach and fabric softener. Whole new world of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded both washer and dryer, glad we did!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price paid, our washer went down after only 7 years - better warranty on this model as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy For Real

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Was expecting it to be noisy per reviews but it’s not bad. The Greek Squad was awesome with installation and so polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an old top loader washer and couldn’t be happier. Not sure of the appeal of WIFI enabled washers....but this gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck... Cleans very well... Good selection of programs... Takes a bit to get used to some program selections but a really good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The reviews are favorable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s for our rental. Have not used it yet. The reviews are favorable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked the washer. No problems so far. Used for several months now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it twice so far as i have been out of town. But i really like it, and seems to do a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG's machine's are top notch and this one is no exception. This is our second machine and it's as good as the last one. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lgwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water efficient and energy efficient. Easy to use and understand the operation. Clothes come out smelling and looking fresh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good LG Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is good but not as good as my prior LG, if I would have replaced exact for exact would have cost $300 more now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products exactly as described. The delivery service (his name is Ivory and he's very kind and helpful) and installation was fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loooove my new washer! It’s beautiful and is an amazing upgrade from our last one. We are so pleased! Thanks again Best Buy

    I would recommend this to a friend