4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,008.70
Save $41.29
The comparable value is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 2152 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the product's excellent cleaning performance, quiet operation, and user-friendly design, with many also appreciating its generous capacity. Other positive aspects include its good value, effective spin cycle, and suitable size for some users. However, a few customers have reported issues with an unpleasant smell and leaks from the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,152 reviews
  • Rated 5 out of 5 stars

    Great BASIC Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want all the Computer/WIFI stuff....this is the one for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG washer. Uses less water, better for the environment. All I have to do now is move my old one off the front porch....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but annoying at times

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes can be a pain to get to know and use. Kind of hard to get a perfect setting

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It works in small spaces.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for medium loads. Instructions on how to use the machine are through video which you have to down load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy wife happy life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Great delivery and setup. recommend Best Buy for all appliances

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay- go used if possible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loads take way too long- unable to determine load length prior to using

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, JanetW. Thank you for sharing your experience with us. We understand your inquiry regarding the load length of your LG 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer. This model uses sensors to detect the load size and weight, which optimizes the cycle time and water usage once the cycle begins.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/J7G564PKH5
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 4 out of 5 stars

    Efficient and wonderful.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great when I got it!!!!!! Thank you to two great guys who installed it Robert and Jeremy!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good number of settings. Very intuitive controls. No light in drum otherwise it would get 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOrks great! love the speed cycle very convenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What can I say

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not the best to all because our new washer leaked less than two weeks after getting it. Best Buy was great, once we could reach someone. They replaced it. Took awhile because they are understaffed. But that’s understandable.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that you had a problem with your unit.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction.We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Qui

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this LG Dryer it’s the best I ever had l would definitely recommend to my friend and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, saves a lot of water.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washer is easy to use, great on a budget. Also, it doesn't seem to use a lot of water and still manages to clean the clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer that I've had. Very convenient and holds a good sized load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG washer before and was very happy with the product. This is why I purchased the same brand again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved the look!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it. Especially the fast 15 minutes cycle. It however was an expensive Load Washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome replacement washer!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes great appliances including this washing machine! I have been very happy with the quality of this washing machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Super slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. It’s ridiculously slow and the washer makes a lot of noise and shakes a lot.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane LG

  • Rated 4 out of 5 stars

    LG washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a good washing machine, but each load take a looong time. It's the only thing I don't like about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace the washer and I believe I choose the right product. Works great . great service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First washer anf its great, they installed it was flawless

    I would recommend this to a friend