Customer Ratings & Reviews

Instruction very easy and overall if a good prices for the item

Only used a few times. Just moved. So far I love it. Was recommended from Consumer Reports

It is a good product for the price deal but kind of noisy when it rinse and spin.

Great product, work like babies. Very smooth and no trouble so far. Plenty of space.

Just a dreadful machine. Controls not intuitive, spin cycle will DESTROY your clothes, even at the slowest speed. Machine is insanely loud. Cycle indicates "done" and clothes are still covered in suds. And today? It leaked water and suds all over our laundry room floor. I'd give ANYTHING to return this piece of junk

Excellent. Works good and take heavy loads. Satisfied

I found it difficult to change the washing cycles but it does the laundry well.

LG washer dependable, filter works well for pet hair.

So happy with washer. It took a while to get ut but it was worth the wait

working fine one year later good value for money very happy

Wow! I absolutely love the washer it works great, and is very pleasing to look at.

Excellent price and high quality product! Offers many useful function and simple design!!

Excellent experience all together! From buying to final install all promises kept and delivered.

Service has been Great and Delivery Tech very very Professional. Thank You.

This washer and dryer is a good one fjdjdjcdjekxkxmsnxxndn

does what it does--but don't trust in home consultants they don't know what they are doing.

Seems to wash and clean very well despite using very little water

Love my new washer. Excellent product from lg. Does a nice job conserving water

I was in need of a washing machine and on a somewhat tight budget. After shopping several big box home improvement retailers I went to Best Buy and discovered this very fairly priced “open box” washer. At the item’s price point I was willing to put up with a small crack in the plastic by the control panel as it was cosmetic in nature. I took pictures of the washer from every angle while in the store and was very satisfied that the only blemish was the small crack previously mentioned. Since it was a washing machine and on the heavy side I opted for the free delivery to get it to my house. That was probably a mistake as it was explained to me that from my local Best Buy they ship the washer to an out of state distribution center to be loaded back onto a truck to then be delivered to me. Somewhere along the way the washer picked up more damage than the initial small crack as it arrived to me with a new dent on the side of it. The day it was delivered I went back to the Best Buy where it was purchased to show them the before and after pictures of my purchase and to express my displeasure with the rough handling of my washer and they proceeded to do…..absolutely nothing. Nothing. A price adjustment? No. A gift card? No. An apology? No. The only thing that they offered me was that I could return it to the store, which I declined to do. The moral of this is that if you buy an open box appliance and you want to receive it in the same condition as when you purchased it bring it home that day if you are able because if not you run the risk of what happened to me. If you opt for “free delivery” just know that your item may be subject to more damage than you intend as they clearly do not handle open box with any measure of care. I am not at all happy with BB and will most likely not be purchasing anything from them in the future because of this incident. We had just purchased a beautiful TV from them and we are in the market for another but it won’t be from them. PS—-The washer runs fine. Not as many settings as my old machine but definitely does the job. The one star is because of BB handling of this issue.

I am pleased with the options and settings for a washer that I purchased for less than $600.