Customer Ratings & Reviews
- Model:
- WM3400CW
- SKU:
- 12372709
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the product's excellent cleaning performance, quiet operation, and user-friendly design, with many also appreciating its generous capacity. Other positive aspects include its good value, effective spin cycle, and suitable size for some users. However, a few customers have reported issues with an unpleasant smell and leaks from the door.
This summary was generated by AI based on customer reviews.
Excellent.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Super useful, I Have recommended it to my friends
I would recommend this to a friendHighly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine and a great value! Highly recommend.
I would recommend this to a friendAwesomeness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing my wife loves using it!!!!!!!!!!!!!!!
I would recommend this to a friendseems ok.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no real instruction on fine tuning the cycles but works fine
I would recommend this to a friendNew Washer Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this new machine sucks. One month in and it's having the same issue as the one I had for 11 years did, where it will not fully spin out all the water and gets stuck at the end. LG brand is supposed to be the best, but to have it be broken when only owning it for one month is pretty crappy, especially to have a brand new machine with the same issue that one I had for 11 years did. I also hate the length of time on the wash cycles of this new one. The normal cycle can run for 80+ minutes at times, it's super strange and I am very unhappy with this new purchase
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with recurring issues, especially when you were expecting a much better experience with your LG Washer (WM3400CW) model. We really aim to provide reliable, high-quality products that meet our customers' needs and expectations.
For the spinning issue, it might help to check if the machine is balanced and that the load isn’t too heavy or uneven. Sometimes an unbalanced load can make it tough for the washer to spin properly. If that doesn’t do the trick, you could try unplugging the machine for a few minutes and then plugging it back in. This little reset can often clear up any minor glitches. If you need more assistance, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-washing-machine-drum-not-spinning--20150584818000.
Regarding those longer wash cycles, some settings or options (like energy-saving modes) can make them take a bit longer. You might want to play around with the wash cycle settings to see if a shorter option works better for you, or take a peek at the user manual to customize the cycle times just how you like them.
If you have any more questions or need further help, just send us a private message on social media @LGUSSupport. Our team would be more than happy to assist you with troubleshooting or anything else on your mind. We're here to help make things right for you. ^Juvy
Love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! It takes large laundry loads. Cleans awesome
I would recommend this to a friendMr
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer however the installer did not leave me the wrench to adjust the feet. I was not home so it wasn't left with the machine. I tried calling corporate and got no where. A person from the geek squad finally called me back a d ordered it to be sent.
I would recommend this to a friendWasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent xxxxxxxxxxxxxxcccccccccccccccccccccccccc
I would recommend this to a friendGood delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. No complains. Delivery are amazing
I would recommend this to a friendOpen box washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm pretty sure that if this wasn't an open box it would have been fine. But there were issues with it. BBY should have done a better job of checking it before it went back on the floor.
I would recommend this to a friendNice product at a fair price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the delivery, installation and product
I would recommend this to a friendGood washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is great and uses less water than old one we had
I would recommend this to a friendWorks great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and great delivery speed
I would recommend this to a friend..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well..................................................
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice !!! Excellent what I wanted crew was very helpful!!
I would recommend this to a friendGood,just not quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful....but not as quiet as I thought it would be.
I would recommend this to a friendWorks well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cycles work well. Installation by Best Buy was great.
I would recommend this to a friendGood buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for great price, plays a jingle when done
I would recommend this to a friendVery nice washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup and functionality is good. Would likely buy again.
No, I would not recommend this to a friendLG WASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! Great Washer! Just what I wanted.
I would recommend this to a friend