Customer Ratings & Reviews
- Model:
- WM5500HWA
- |
- SKU:
- 6532172
Customer reviews
Rating 4.7 out of 5 stars with 547 reviews
(547 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360's cleaning performance, ease of use, quiet operation, and large capacity. Many appreciate its sleek design and the numerous features it offers. However, some customers have expressed concerns regarding the readability of the display, the installation process, and the control panel's user-friendliness. A few also mentioned challenges with the start button.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Gets things clean even with cold water. Very stylish as well.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Cameron. We appreciate your time in leaving us a review. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
- Pros mentioned:Noise level
Rated 5 out of 5 stars
So Far So Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently purchased this washer and so far so good. The washer is quieter than our previous machine.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
I would recommend this to a friendBrand response from LGAnswers
Posted .Thanks for your 5 star review! We're glad to hear your loving the quietness and performance of your High Efficiency Washer! We're loving the Graphite Steel color option you've chosen! #LifesGood when efficient washer performance meets a stylish, modern design! Happy washing! ^Chris
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
LG washed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good all amazing excelent system washed with high a Technology
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product they work very good and easy to use i recommend them to whom is looking for washer and dryer.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use Very nice aesthetics Wide selection of wash preference
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works great and is really easy to use. The touch screen is well-designed and the washer easily handles large loads.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
I would recommend this to a friend Rated 5 out of 5 stars
Lg washer and dryer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers came at the time I scheduled they did a good job installing washer and dryer works great. Love my lg washer and dryer.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
This is incredible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning. So efficient and does the job. The steam feature has been great for my dog's bed and blankets.
I would recommend this to a friend Rated 5 out of 5 stars
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really enjoying using this washer, it’s super sleek and matched my entire kitchen so well.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Lg washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have always had front loader washer & dryer! Love the capacity & easy digital knob & quietness of washing!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
Excellent services and product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery, product quality and services are excellent. I would recommend BestBuy to anyone seeking reliable services
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
I would recommend this to a friend Rated 5 out of 5 stars
LOVE
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washing machine. It has several settings for each type of load that I can choose from. It also informs me when it's time to clean the tub. This is the very first washing machine I've purchased and out of all that I've used, I'm glad this is the one I bought!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
I would recommend this to a friendRated 4 out of 5 stars
Perfect except LG APP drags it down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given it 5 stars except the app doesn’t work well. It is used as a selling feature. Without this is just a very good washing machine. Until 3 years ago had always used front loader. Bought a house that had NEW LG appliances and the washer was a top load. It was OK, but we noticed the close were slowly becoming off color. We felt the Front Load cleaned better so we switched. Plus we added the pedestal so it is at just the right height to lean in and pull laundry out, rather than climb into the top load washer (which for a short person could require a step stool)
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Rated 1 out of 5 stars
Trash service and items
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been over a month and I have not been able to use it yet. This after it took four days to even talk to someone about it after my purchase. Back-and-forth between LG and Best Buy several times about it took them two weeks to send out a person even after I paid for an extra three-year warranty, thank God!! wait two weeks for them to come out, but the wrong part was ordered. Hopefully on the third visit they bring the correct part to fix it. This company is highly lacking in customer service and reputable merchandise. I will be writing to the BBB and also blasting the story on air as my friend Jim owns two radio stations with a domestic listening audience of over 200,000 people.. I waited quite some time for the company to get back with me hoping for retribution of some sort. The set was for not only myself, but also a shared residence with tenants. This has cost me a significant amount of money and downtime. What an absolute joke.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brandon. Thank you for sharing the details regarding the situation with your LG Washer (WM5500HVA) model.
We understand the need for a functional appliance, especially in a shared space where downtime affects you and your tenants. Please ensure the Shipping Bolts are fully removed from the back of the unit, as they can cause vibrations and errors during new component installation. You may also perform a full power reset by unplugging the unit for a few minutes and reconnecting it to help recalibrate the system. For more guidance, visit https://www.lg.com/us/support/product/lg-WM5500HVA.ASSEVUS. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine! Very quiet and the cycle takes half as long as my old Samsung machine.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product that was delivered quickly and installed professionally.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Efficient and has too different options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with my bought, it’s efficient and you can see the difference in the clothes
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Nice and quiet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice very quiet and it looks very modern with the lcd display.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Run smooth and very silent. Washer and dryer are great can’t complain about anything.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVED IT. Definitely one of those products that I recommend yes or yes
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
I would recommend this to a friend














































