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Customer Ratings & Reviews

Your price for this item is $625.00
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The comparable value price is $1,249.99

Customer reviews

Rating 4.7 out of 5 stars with 547 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360's cleaning performance, ease of use, quiet operation, and large capacity. Many appreciate its sleek design and the numerous features it offers. However, some customers have expressed concerns regarding the readability of the display, the installation process, and the control panel's user-friendliness. A few also mentioned challenges with the start button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 547 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Gets things clean even with cold water. Very stylish as well.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Cameron. We appreciate your time in leaving us a review. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this washer and so far so good. The washer is quieter than our previous machine.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for your 5 star review! We're glad to hear your loving the quietness and performance of your High Efficiency Washer! We're loving the Graphite Steel color option you've chosen! #LifesGood when efficient washer performance meets a stylish, modern design! Happy washing! ^Chris LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG washed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all amazing excelent system washed with high a Technology

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product they work very good and easy to use i recommend them to whom is looking for washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Very nice aesthetics Wide selection of wash preference

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great and is really easy to use. The touch screen is well-designed and the washer easily handles large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer and dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came at the time I scheduled they did a good job installing washer and dryer works great. Love my lg washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This is incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning. So efficient and does the job. The steam feature has been great for my dog's bed and blankets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying using this washer, it’s super sleek and matched my entire kitchen so well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had front loader washer & dryer! Love the capacity & easy digital knob & quietness of washing!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excellent services and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery, product quality and services are excellent. I would recommend BestBuy to anyone seeking reliable services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. It has several settings for each type of load that I can choose from. It also informs me when it's time to clean the tub. This is the very first washing machine I've purchased and out of all that I've used, I'm glad this is the one I bought!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect except LG APP drags it down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it 5 stars except the app doesn’t work well. It is used as a selling feature. Without this is just a very good washing machine. Until 3 years ago had always used front loader. Bought a house that had NEW LG appliances and the washer was a top load. It was OK, but we noticed the close were slowly becoming off color. We felt the Front Load cleaned better so we switched. Plus we added the pedestal so it is at just the right height to lean in and pull laundry out, rather than climb into the top load washer (which for a short person could require a step stool)

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai. LG

  • Rated 1 out of 5 stars

    Trash service and items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been over a month and I have not been able to use it yet. This after it took four days to even talk to someone about it after my purchase. Back-and-forth between LG and Best Buy several times about it took them two weeks to send out a person even after I paid for an extra three-year warranty, thank God!! wait two weeks for them to come out, but the wrong part was ordered. Hopefully on the third visit they bring the correct part to fix it. This company is highly lacking in customer service and reputable merchandise. I will be writing to the BBB and also blasting the story on air as my friend Jim owns two radio stations with a domestic listening audience of over 200,000 people.. I waited quite some time for the company to get back with me hoping for retribution of some sort. The set was for not only myself, but also a shared residence with tenants. This has cost me a significant amount of money and downtime. What an absolute joke.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Brandon. Thank you for sharing the details regarding the situation with your LG Washer (WM5500HVA) model.

      We understand the need for a functional appliance, especially in a shared space where downtime affects you and your tenants. Please ensure the Shipping Bolts are fully removed from the back of the unit, as they can cause vibrations and errors during new component installation. You may also perform a full power reset by unplugging the unit for a few minutes and reconnecting it to help recalibrate the system. For more guidance, visit https://www.lg.com/us/support/product/lg-WM5500HVA.ASSEVUS. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! Very quiet and the cycle takes half as long as my old Samsung machine.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product that was delivered quickly and installed professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Efficient and has too different options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my bought, it’s efficient and you can see the difference in the clothes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice and quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice very quiet and it looks very modern with the lcd display.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run smooth and very silent. Washer and dryer are great can’t complain about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVED IT. Definitely one of those products that I recommend yes or yes

    I would recommend this to a friend