Customer Ratings & Reviews

This is an excellent machine that is a huge step backwards from previous, highly rated models. The interface is truly bad on many levels. If the presets do exactly what you want, you're golden since it is mechanically splendid. A significant number of customizable features are actually blacked out on the display screen. If you don't already know they're there (Steam, Options, Extra Rinse, Delay Start, Fresh Care) and know where on the blank panel to press you're toast. In addition, you can't actually save any modifiers (including temp) to the preset or to a user slot so you can wash the way you prefer without readdressing the hidden options. If all that were visually available like previous models, ok. For a completely display screen menu machine, insane. A bonus is that the smoked plastic panel makes the whole thing outrageously dim in a well-lit laundry space when the machine is on the floor. Eye-level, ok, but you have to bend over to clearly see everything you're interacting with. Not what anybody I know wants to do trying to crank some loads out. Saddest is that these are just some software and display mods that would cost the manufacturer precisely nothing and not change the aesthetics of the new design. Bottom line is that this is the perfect lovely machine for a lovely home where someone else does your laundry. Buy the previous model while you can still get it.

Love the brand LG and this front load washer does not disappoint! Easy use even if you are not tech savvy. My 86 yr old mother in law loved it as well! Washes well, love the choices of cycles and the ability to customize!

I needed a new washer after my old one's drive shaft bent. I was apprehensive about getting one with so many bells and whistles, but two different repair guys recommended this brand, so I went with it. My laundry time has been cut in half. I am still using the same crappy old dryer I have had for like 20 years, but because the clothes are almost dry before going in, it makes quick work of it. So far, I am very happy. If you're not used to using the LG app to control LG products, you might have a learning curve. I have several, so it was no problem for me.

Love the sleek, modern design. Great capacity. User friendly dial controls.

nice unit that seems a bit more quite than last LG unit. Simple design, easy to understand and use. Replaced older LG washer and was close fit except for round door, old one was square. Unit is very acceptable in looks next to older LG dryer.

Good performance. Noiseless. Easy to use. Instructions are clear. Takes adequate time.

This washer is awesome! Not only does it have a sleek and modern look, the there is every option for any size load and soil level. It's great for small loads, but is ample enough for a bulky bedding and blankets. Highly recommend!

Excellent washer. Easy to use and very quiet. Washer has all the necessary wash modes and additional modes can be customized to the user’s specifications.

LG Appliances checks all the right boxes. First and foremost, it’s a great washing machine, we found that it can deal with various stains, the internal heater also adds a lot of versatility, allowing you to sanitize clothing of common diseases, like E. coli, get rid of allergens, and help keep your whites as bright as can be. Secondly, comes equipped with plenty of features that just make life good LG There are also options like Extended Refresh that will tumble laundry after a cycle is finished to keep it from getting musty. Finally, this LG just has a great fit and finish. You can tell that the manufacturing is well done by the clean text on the control panel and the satisfying click on the dial. After all is perfect for most families. It has the drum capacity, cleaning performance, and features to cover all the major laundry bases.

I'm impressed with the various wash cycles but even more with how efficient this machine is with water and electricity. Shortest wash times and super clean clothes!

Highly recommend to purchase this washer and dryer. The tank is really big consider if you have a big family. 2-3 kids and more

The LG washer runs so quiet ( make sure it’s not over loaded) and is the best washer I’ve ever owned . Clothes come out so clean and virtually dry after the spin cycle making drying time quick in the LG dryer

Purchased the washer and the dryer with the pedestal's, cost a bit more but were well worth it. The washer is very easy to use and is fairly straightforward. The AI settings are very useful. Our washing time is less than the previous LG WASHER we had and uses less materials (laundry soap and fabric softener. All in all I’m very happy, pleased and satisfied with my choice. I just hope that they are as reliable and problem free as my previous LG products.

Excellent choice, it's a beautiful washing machine in a wonderful color. I recommend it. We all need one

This has excellent quality and quite. It is very easy to use.

A great addition to our home. Very functional and modern in both outlook and functionality

I love my new washer. It is so freaking quiet! And every time I hear the load complete notification, I smile. What a jaunty little tune!

Quiet, fast. Cleans clothes with little water and less detergent. Newer model of our old machine.

This LG washer has been really easy to use, and our laundry comes out very clean! We haven't connected it with the app yet, as that will give us more options, but plan to do that in the future. We love the color and it seems to be a very high quality product!

Had these machines for about a month now, and I have had no issues. They look great and function great. Easy to use also.