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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,381 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great! But 3 stars for quality since I just noticed a dent on the side, which had to have happened prior to install. Price point compared to similar is good! The machine and setting are easy to use and figure out. Just a side note, I am 5’3” and have a bit of a tough time reaching parts of the bottom of machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Get rid of these delivery personnel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the new washing machine and how well it works. The two delivery people were rude and obnoxious and dropped the washer while bringing it down the driveway. Worst delivery experience that I have ever had the displeasure of dealing with

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Great clothes washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great washer. Very easy to use. Very large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, easy to use and has a huge capacity

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 3 out of 5 stars

    Efficient washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I like that it has a huge tub with a clear, see-thru lid, I am not sure that it's better to use seemingly so little water for wash. I use Deep Wash/water plus so I can actually see the water level with the clothes. There's not a whole lot of info comes with the washer. It's unclear if I should use more or less detergent because the amount of water it uses.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Top load is king, great washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung front load washer and I realized that was a mistake. It never cleaned correctly and always had a smell to it regardless of how much it was cleaned. Bought this and tada, I'm totally happy. Clothes are clean and no more smell. Been running like a champ and no complaints. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It took about a week or two to get use to using with all the different options and being digital and my last washer being 23 years old but it works great. I can even wash all my bedding in one load!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has tons of capacity. Quiet and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG better than most

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washer replaced an older LG washer. We like this new model much better than the old. It agitates more, so it seems like it is washing the clothes better. The reason I didn't give it 5 stars is the water level. I still think the lower water levels don't get clothes clean enough. When you can still see clothes sticking up above the water, they are not getting washed. I always use the cycle with the max amount of water, too. This complaint is universal on all brands now, thanks to environmental laws. I actually think LG does a better job of allowing some extra water, compared to other brands that my friends own.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and quiet. Easy to use. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    love my LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer i have ever own i absolutely love my new washing machine can handle a very large load i have a king size comforter that i was unable to wash in my old washer my new machine handled it perfectly with room to spare LG-5.0 Cu. Ft 8-cycle top loading washer model: wt7300cw

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a ton of clothes, does take a long time to wash and you have to hit the extra water button every time unless you don't want the clothes clean. Other than that it does a great job with a minimal amount of buttons to select and it is not too deep and I am very short.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    This LG washer has met my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had been 15 years since I shopped for a replacement washer. The LG met my function setting and desired user rating requirements. The tub is ‘huge’! Initial use has it operating fine with no issues. Only thing I would suggest is that LG includes more information on the operational display functions in the packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer easy to use and has an excellent load capacity

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Much better than previous washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the washer for a couple wey and loving it so far. It is much quieter than the Maytag we had before and the features and app control are great. My better half has committed that the bottom of the tub is hard to reach, she is 5' 5".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seems Good So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing the job done so far, but we've only had it about a month. Clothes are getting clean, its easy to use and the normal cycle is very quick with the size loads we normally have. Big improvement over the old, moldy front loader it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet, efficient machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient washing machine, my clothes smell great. I love getting text alerts when the washer is done. It’s a relatively quiet machine. My only big con is there’s not a great variety of wash settings already on the machine, so I have to use the app to remote start for some settings which is less convenient

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Newer LG Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG before so I wanted to get another one to match the dryer. I have to say this one is quite a bit louder than the old one. I also have to say that I liked the fact that the old one played a chime to indicate the load was done. Overall, I preferred my old model, but was disappointed it didn't last 10 years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great simple washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple washer to operate. Good job cleaning clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washing machine. It literally has an infinite number of water levels. It’s efficient and gets my clothes clean. Can’t beat it!!

    I would recommend this to a friend