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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,381 reviews
  • Pros mentioned:
    Noise level, Tub size

    Rated 4 out of 5 stars

    Great Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet...Huge tub for bedding. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer Installed in Less Than 1 Week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled everything flawlessly and efficiently online. Had delivery and very professional installation in less than 1 week. Washer works great and love the features. Received enough reward dollars to buy another product I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    GOOD WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD!!1 HOLDS A LOT OF CLOTHS QUIET CYCLES....

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the size, fits a ton of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer well made, easy top load access, easy use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great stain removal, terrible at normal wash&spin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those other reviewers were not kidding when they said the water level didn't cover their laundry. On a load of socks, underwear, and t-shirts that filled about half of the tub, the water didn't even cover HALF of the laundry in the tub and so the top half of the laundry did not get washed at all. They were wet though, so if I hadn't been standing there watching the cycle like a crazy person to make sure the washer worked, I would never have even known. I rewashed it on the "Deep Wash" setting (which is just Normal with Water Plus). And it did cover about 90% of the already wet and heavy laundry... which is what I expected it to do on Normal. I am worried that Deep Wash is the only setting that is usable. ALSO. I washed a waterproof mattress cover on the Waterproof setting - per the instructions - and that thing did not spin out ANY of the water. And then I couldn't manage to get the Spin Only cycle to work, so I had to squeeze as much of the water out as I could and toss it in the bathtub for 18+ hours until enough of the water had dripped out or evaporated so that it could finally go in the dryer. PROS: We just moved into this new house and my son is not used to walking on slippery wood floors. He face-planted big time. There was blood everywhere. Once I got him settled down and fixed up, I threw his bloody clothes in the washer on "Stain Care" well over an hour later and they came out looking brand new. So thumbs up there.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great deal for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely great! Love the dual option to open the door either from the side or outward from the top. Also, love the deal that I got it for but still a very modern classy look. Last, it is HUGE for your big loads. Even perfect for bedding. Does not cramp up.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy in search of a completely different item and realized that there are so many new options for washers that didn’t exist 25 years ago when my previous one was purchased. This is such a great washer.... the extra large drum allows me to wash two loads at once and absolutely love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washing machine we ever had in 39 years!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the clothes cleaner than our previous washing machine ever did while using far less water and with a much quicker cleaning cycle. Also spins them almost dry which reduces gas and electric usage. In addition when it spins it doesn't shake the floor like the old machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Good for what we need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what we wanted it is quite and very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a commercial laundromat machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m able to was comforters, big loads ( we have kids), we were even able to wash a big 8 by 10 woven rug. I was nervous at first. Thought the machine couldn’t handle it but it did. This machine is very easy to use and has multiple functions to get the best wash for your items. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last washer was a 2005 and one of the first front load models on the market. It was the worst and I lived with it for a long time. This beauty is easy to operate and does a fantastic job cleaning laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonder Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent easy too use product. Love the convenient setting. There is just about a setting for any load. Love it. Be careful not to over load this machine as it will spill suds aver the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super quiet washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have asked for a better washer! It weighs my clothes and only adds enough water to wash what I put into it. My last washer you could hear from the living room, this one I sometimes have to check to make sure it is on because it is so quiet. Love this washer and would recommend it to anyone upgrading!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Replacement Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I absolutely love my washer , it does everything the sales rep of Best Buy told me it would do and makes washing clothes so efficient , I also love the large capacity, I will be purchasing the matching dryer once my old dryer becomes less efficient or stops working .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    love the smart function

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer. able to wash my comforters easily. really enjoy the notification on the app when wash is done. i have my unit in garage and can get busy and forget to switch over to dryer so i really like the notification. no complaint about the washer. now want to purchase matching dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The story of a washing machine...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine was a much welcomed addition. It replaced a failed and inferior washing machine. Going from a washing machine with an agitator to one with an impeller has made a world of difference. The extra capacity!!! This also has auto load balancing which is nice. The "smart" abilities of this unit are nice when they work. I find that if it has any sort of wireless hiccup, it will loose signal. Note, I also have a more advanced home internet/network setup - so I am still working out the kinks. Overall, this washer - while expensive - was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Easy to operate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works well. Very easy to use. Runs very quite.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans my clothes!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great machine. Works well and efficient. It does make some interesting 80s arcade style noises. Unlike its dryer friend I also bought, the washer was easier on how to turn those off. Also use the water plus feature if you don’t like better cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best we have owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the best washing machine we have around. We usually try to buy the best that we can. And none of them have lasted. This one is quiet and smooth. Washes quickly which is very nice. Very satisfied hopefully it will last a long time.

    I would recommend this to a friend