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Customer reviews

Rating 4.6 out of 5 stars with 1228 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the product's overall performance, low noise level, and ease of use. They also appreciate its large capacity, good price, and effective spin cycle. Customers are negative about a potential mold smell and the door not closing easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,228 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. It fits alot and works well!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my new wash machine working great and easy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating ineffective Best Buy System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item on 2 December 2025. As of today it still isn't installed. I have had to pay our real estate agent to open the house. The last scheduled visit by your technician took most of her day and the visit was canceled by Best Buy close to 8pm in the evening. I am out $400 for the many times she has had to travel and wait. Are you going to reimburse me for some of this. I kept asking Best Buy to call her before going to the house. But no your system doesn't allow for simple arrangements, Today I was awakened at 4:15 am in California to say you were on the way to do the install. My agent lives an hour from the house. I still dont know what happened. I think she must have disowned me afyer all of your messing around

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out about your LG Washer (WM3470CW) model and the installation difficulties you’ve experienced. We understand having the repeated scheduling issues and unexpected cancellations, especially when it has cost you additional time and money.

      For reimbursement or compensation, please reach out to Best Buy customer service at 888-237-8289, as they handle these matters. Be sure to provide documentation of your expenses and missed appointments.

      Once your washer is installed, run the Tub Clean cycle before your first load to remove manufacturing residue and ensure optimal performance. More guidance on setup and care can be found here: https://www.lg.com/us/support/product/lg-WM3470CW.ABWEVUS. You can also email us at lgdigitalcare@lg.sprinklrsupport.com for further product support after installation. ^Juvy LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine I love LG's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    WOW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer - Love LG products Very quiet and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable, works well cleaning, no vibrations

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Very quiet and sings to me when is done

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer washes clothes great and is quiet while washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the excellent service I received when I purchased my washing machine. Many thanks to Bobbie and the delivery man. Unfortunately I cannot remember his name.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, easy to use, will recommend for a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry Buddy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved this washer. The load cycles can be kind of long, but we are okay with that because our clothes are clean. The different settings are super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second LG washer and dryer we've bought. Havent had issues with the first set that we've had for a few years now, so decided to buy the same set for a new house. Recently installed but no issues so far.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai. LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My LG Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. So far so good. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New LG washing machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Easy to use and nice looking.I will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best best best best best best best best best best best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. We replaced our old washer of the same make and model after 13 years, 3 kids, 2 dogs and a cat. There have been many full loads of clothes over the years and never once was there a problem.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Tom. It makes our day to hear that we were able to provide you with a 5-star experience. Your comments have been shared with our entire team. When we hear from happy customers, we spread the positivity around! ^Anthony LG

  • Rated 4 out of 5 stars

    Love my washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I should of br I brought a front loader earlier. I don't have to open my cabinet to keep the lid open. It also washes much faster them my old one. But i still getting use to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pleased with Purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for a rental unit. The washer is perfect and functions well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent for the price! Just washer, not washer/dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great items for a great price !! Easy process and I’m very happy with the experience

    I would recommend this to a friend