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Customer reviews

Rating 4.6 out of 5 stars with 1228 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are positive about the product's overall performance, low noise level, and ease of use. They also appreciate its large capacity, good price, and effective spin cycle. Customers are negative about a potential mold smell and the door not closing easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,228 reviews
  • Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Very well designed for larger loads for washing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WASHER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WASHER, LOVE IT. KDNMFLWELEWJR;W;SISMF;E;SMKSMS;SFJ;MF;WK

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Washer

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service in the store customer service was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine. Tried two different settings and they worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin my LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It is bigger than expected and it senses how much water to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MachineBowk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like how very little water comes, not even wet the very small loads. Have to set the pre rinse for more water in order to get clothes wet. It’s doesn’t spin at one point that I have to stop then select just the spin to get it done. To complicate. I wanted to exchange to different brands but was told will the bundle promotion and not on sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good ítem for me, it Will make me lifestyle more easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking wonderful.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wonderful. Best to manage time and economical.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box 'good' condition but not so much!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was stated in 'good' condition but it was not. I had to take the lid off and fix the spring that was inside of it. I should've called a repair man and made best buy pay for it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Michael. Thank you for sharing what happened with your LG Washer (WM3470CW) model. We understand how important it is for a washer listed in “good” condition to arrive ready to use, and we appreciate you taking the time to explain the steps you had to take to get it functioning.

      If the unit is still with you, one helpful step you can try is to run a Tub Clean cycle after reassembling the lid and spring. This helps ensure the internal components are seated properly and allows the washer to recalibrate its drum movement. You can also review support information for this model here: https://www.lg.com/us/support/product/lg-WM3470CW.ABWEVUS. If you’d like us to take a closer look at the unit’s condition or explore additional support options, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy LG

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer perfect Fit with my dryer. My favorite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased and working great. The 5.0 Cu. Ft size is amazing! Best Buy installers were knowledgeable, fast and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer love the front door and all the different cycle options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, working with no problems, easy to install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems/ bad delivery guys!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer but the first one started tearing up my clothes. Got a replacement one and the delivery guys tore it up and when I tried to run it water flooded out the bottom of my brand new washer. So now waiting on the third one to show up!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I love it. I like the wash time and no odors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good (went from a 20y/o machine to this); feels like a video game

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m enjoying my new and the delivery went well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, senses load and adjusts water needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisy, but we did stackable so it sits right on the floor. The rinse cycle is amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful customer service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine was purchased mid September, late December it started w/ error code PE, apparently this indicates a problem with the water level sensor. Upon requesting a service call LG responded by providing troubleshooting tips. Finally sent a technician yesterday. Tech initially said the issue was an improperly placed hose but the error code persisted. He said he was ordering a part and would return in 2 days to complete repair. Before leaving he set the washer on "tub clean" cycle and stated I could continue to use machine. About 30 minutes later water is flooding out of the front of the machine, the drum was completely filled with water. Laundry room flooded. I am guessing this is because the machines water level sensor malfunction. No clue as to why the technician thought this was an appropriate course of action. Still waiting on word from LG, terrible customer service and poorly trained technicians

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for bringing this to our attention. I'm so sorry to hear about the frustrating experience you've had with your washing machine. It must have been incredibly stressful to have the laundry room flooded due to the technician's actions. I completely understand your disappointment with the poor customer service and the technician's handling of the situation. We sincerely apologize for the inconvenience this has caused you. Your feedback is important to us, and we will do everything we can to address the issue promptly and ensure your washing machine is properly repaired. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG