Customer Ratings & Reviews
- Model:
- WM3470CM
- SKU:
- 12372400
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's overall performance, low noise level, and ease of use. They also appreciate its large capacity, good price, and effective spin cycle. Customers are negative about a potential mold smell and the door not closing easily.
This summary was generated by AI based on customer reviews.
Regret
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this washing machine for 2 months First time I put a med- large load of laundry, I heard it struggling made a screening sound This washer DOES shake I was so shocked because it’s new and because I’d heard a few good reviews about this model and brand
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Marco. Thank you for reaching out about your LG washer (WM3470CW) model. We understand how important it is for your appliance to run smoothly, especially when handling medium to large loads.
Ensure the washer is leveled on all four corners, as even a slight imbalance can lead to shaking and noise during spins. Adjust the leveling feet with a wrench until stable. Also, avoid mixing heavy items like towels with lighter fabrics to prevent uneven weight distribution. For more guidance, visit: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-vibration-issues--1366656981583. If shaking persists after adjustments, email us at lgdigitalcare@lg.sprinklrsupport.com with your product details for further assistance. We're here to help. ^Juvy
Kim
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the temp can't get it to change, along with spin & soil
I would recommend this to a friendSatisfying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well with less water and plenty of room to roll
I would recommend this to a friendLG washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and washes well, but it lacks some better functions
I would recommend this to a friendmalbinder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, recommend to everybody. Value is ok.
I would recommend this to a friendThe best brand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent brand for wash and dry machines Effective quick and quit
I would recommend this to a friendWasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loveeee it perfect fit in my closet and doesn’t take forever to wash!
I would recommend this to a friendMy new washer machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is cost -benefit purchase, we are happy with this item
I would recommend this to a friendLg washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, it seems to use less water. I would buy again.
I would recommend this to a friendLG Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed this LG washer. It runs so smoothly!
I would recommend this to a friendSolid Appliance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Seems at this point to be well worth the purchase.
I would recommend this to a friendLoud and noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer seems to make a lot of noise and vibration, especially on spin cycle. We are having Best Buy send repair man out to check
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, JohnG. Thank you for sharing your experience with us regarding your LG 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer. We understand your inquiry regarding the noise and vibration you are experiencing during the spin cycle. To help resolve this, we recommend ensuring that the shipping bolts were completely removed during installation and that the unit is perfectly level on a solid floor, as these are common causes of vibration. We understand that the unit didn't meet your expectations for quiet operation, and we appreciate you reaching out to a technician.
https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/JJ8VPZRCP7
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes actually feel softer! Great value and quite
I would recommend this to a friendNew washer/ dryer front loader
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price!!!! thank you.for the great deal.
I would recommend this to a friendGreat service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, the guys were carefull and professional
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. I love it and it looks wonderful. Recommend
I would recommend this to a friendLG Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im satisfied with this washer and would recommend it.
I would recommend this to a friendTerrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is no in way reflection of best buy at all. We bought the washer back in July and it already broke down on us. LG customer services was no help at all. Kept giving us the go around on finding a tech. Never did, and then gave us the option of getting a replacement only to tell us no were getting a refund instead. If you dont mind taking a over a month for things to get done this is the right product for you .
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bhil. Thank you for reaching out. We understand how important it is for your LG Washer (WM3470CM) model to be reliable—especially with a unit that’s only a few months old. One helpful step you can try while things are being resolved is confirming that the washer is fully powered off and unplugged before checking the drain pump filter area for any visible blockages. A clogged filter can sometimes cause performance issues, and clearing it may help if the unit becomes operational again. For more guidance, visit https://www.lg.com/us/support/product/lg-WM3470CM.ABMEVUS. We’d like to take a closer look at your situation and make sure your case is properly reviewed. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist further. ^Juvy
Worst experience EVER, don't have product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy from here if you would like your appliance in a timely manner, I am still waiting due to no fault of mine, and BEST BUY has made it clear there is nothing they can do. Their automated system somehow overrode me stating where I wanted my washer and dryer delivered to and kicked the delivery address to my old address in the system. Once I caught this myself by looking at my emails as no one mentioned the delivery address when they called to confirm the delivery a week prior on 12/19. So I call to tell Best Buy they have the wrong delivery address and they tell me I now have to wait another week! They insist there's nothing anyone can do about it and judging but the numerous phone calls I've made and requests I've made to speak to a manager with no call back they weren't kidding! There is NOTHING Best Buy will do to rectify the situation that was clearly a system error and huge dissatisfier for a paying customer. The cherry on top is then when my delivery was rescheduled the system wanted to charge me for the "free" gift cards I was given at check out when I bout the appliance. Gift cards I didn't want or ask for. Needless to say I will never shop at Best Buy again nor will I recommend them because when I shell out money I expect to be a satisfied customer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, ErikaG. Thank you for sharing your experience with us. We understand your situation, and we know how important it is to receive your products in a timely manner. However, since this issue pertains to your order with Best Buy, we recommend reaching out to their support team directly for further assistance. You can contact them at Best Buy Support & Customer Service: (Best Buy Support & Customer Service - https://www.bestbuy.com/support Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
SEEMS OK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SEEMS TO WORK NICELY HAS GONE OUT OF BALANCE A FEW TIMES
I would recommend this to a friend