Customer Ratings & Reviews
- Model:
- WM3470CM
- SKU:
- 12372400
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's overall performance, low noise level, and ease of use. They also appreciate its large capacity, good price, and effective spin cycle. Customers are negative about a potential mold smell and the door not closing easily.
This summary was generated by AI based on customer reviews.
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer failed on the third load. Could not drain the water. Took a few days to get the clothes out. Returned for a full refund.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Howard. Thank you for taking the time to share your experience with the LG Washer (WM3470CW) model. We're sorry to hear about the performance of your unit. We strive to offer top-notch products and a smooth experience, but we fell short in your case. It's great that you got a full refund for the washer. Your feedback is important to us, and we will use it to improve our products and services. If you need any more help, you can reach out to us on social media @LGUSSupport. ^Juvy
Delivery was terrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy delivery is the worst. Don't do it. I took 3 days off of work because they kept canceling at the last minute!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Rob. Thank you for sharing your experience with us regarding your LG washer model WM3470CM and the challenges with Best Buy's delivery service. We understand your frustration and appreciate your loyalty to LG products over the years. To assist you further, kindly contact the Best Buy's customer support. If you have any questions regarding your unit, please send us a private message on our social media platform via @LGUSSupport. Your feedback helps us improve, and we're committed to addressing any issues you may encounter. We look forward to assisting you. ^Sam
Deliveyryperson
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery persons was bad ! I dont like those people they are junk no polite i had bad experiences with them so i am not going to online orders any heavy equipment from best buy coming future days ahead!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're sorry to hear about your unpleasant experience with the delivery personnel. Your satisfaction is important to us, and we apologize for any inconvenience or discomfort caused.
We appreciate you bringing this to our attention, and we want to assure you that your feedback is taken seriously. If there are specific details you'd like to share about your experience, please feel free to send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000 ^Jayne
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. I do not like my washing machine it doesn’t get enough water
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention. I'm sorry to hear that you are not satisfied with your washing machine and that you feel it does not use enough water. I understand how important it is to have a functioning appliance that meets your needs. Your feedback is valuable to us, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
- Pros mentioned:Capacity, Overall performance
Great Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When my Samsung washer crapped out on me I replaced it with this. So far so good, runs great and doesn't over load my drain sink. I have a family of 6 and the capacity is great.
I would recommend this to a friend Home washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this LG washing machine it shake a lot it scared me so bad
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We understand your concern with your LG front load washer. If you're experiencing vibration issues, there are some simple troubleshooting steps you can try based on available LG resources. Make sure the washer is properly leveled on a stable surface and that the load inside the drum is balanced. Overloading the machine or having unevenly distributed clothes can lead to vibration problems. You can also check if the shipping bolts have been removed, as they can cause excessive vibration if left in place. For more detailed guidance, you can visit this link: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-vibration-issues-on-an-lg-washing-machine-CT10000012-1400517829363. Following these steps should help address the vibration concerns you're facing. If you need further assistance, please feel free to reach out to our social media team on Facebook or Twitter at @LGUSSupport. We're here to assist you in resolving the issue. ^Sam
- Pros mentioned:Ease of use, Noise level
Great washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and great washer. Very quite and has music when cycle is complete. Very nice so far
I would recommend this to a friend Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer itself was nice but I had to return it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ash. Thank you for sharing your experience with us. We're glad to hear you found the LG Washer (WM3470CM) model to be nice, although we understand that you needed to return it. We strive to provide high-quality products and excellent services to ensure a smooth and seamless experience. Regarding return, please contact Best Buy customer service at 888-237-8289 for immediate assistance. If you encountered any specific issues or if there's anything that could have improved your experience, we'd love to hear more about it. Please reach out to us on social media @LGUSSupport. Our team will be more than happy to help with any concerns or additional support you may need. ^Juvy
- Pros mentioned:Capacity, Noise level
Happy House Wife
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new washer. It cleans great and is quiet. Big enough to wash my bedspread, now I don’t have to go the laundry mat!
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Great machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy so far. Works great, looks good, quiet!
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
LG stackable washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s quiet, it’s efficient! Really happy with how clean and sleek the washing machine Luxe in our laundry room
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer runs great, no noise, no shaking when spinning . All the features are easy to understand.
I would recommend this to a friend - Pros mentioned:Capacity
I love this washer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! We had the same one for 16 years, and when it died, we decided to buy it again. It washes well, has all the cycles I need, and saves on our water usage. Plus, this one is huge! I can even wash my king size quilts and comforters. I highly recommend!
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had for a month. So far it works well, very quiet.
I would recommend this to a friend - Pros mentioned:Capacity
Perfect washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! It’s quiet too, and large capacity, it’s perfect! I use cold water only and it gets the clothes very clean, even if I do a quick wash. We are a family of 7 and use this all the time, kids clothes alway get the stains removed and it spins so great they dry with less dryer time ! Energy efficient plus we absolutely love it
I would recommend this to a friend - Pros mentioned:Overall performance
LG Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and efficiently. Very satisfied with my purchase. Overall great value for the price.
I would recommend this to a friend - Pros mentioned:Capacity
LG 5.0 High-Efficiency Stackable Front Load Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the size of the drum and the way the clothes are cleaned by the multiple jets in this washer.
I would recommend this to a friend - Pros mentioned:Noise level
LG front loader for the win.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a similar model that was over 20 years old. It is quiet, with no detectable vibration, and efficient at washing our clothes.
I would recommend this to a friend - Pros mentioned:Overall performance
Good experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good communication about the delivery, quick and easy. Product is working well we were happy with our experience of Best Buy.
I would recommend this to a friend - Pros mentioned:Overall performance
Washer/dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Great price. Looks clean and sleek. Easy installation.
I would recommend this to a friend