Customer Ratings & Reviews
- Model:
- WM3470CM
- SKU:
- 12372400
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's overall performance, low noise level, and ease of use. They also appreciate its large capacity, good price, and effective spin cycle. Customers are negative about a potential mold smell and the door not closing easily.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does exactly what it says it does and it is very quiet as well
I would recommend this to a friend - Pros mentioned:Price
Washer machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and good price I recommend it safe money
I would recommend this to a friend Just okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok doesn’t have an agitator so the clothes doesn’t get really clean without being scrubbed by hand first
No, I would not recommend this to a friendSamsung washer not very goof
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had a repair person here 3 times to fix the washer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Yuck. Thank you for reaching out regarding the ongoing issues with your LG Washer (WM3470CW) model. We understand the importance of having a reliable laundry appliance that works consistently. One step that may help is running the Smart Diagnosis feature through the LG ThinQ app. This allows the washer to send diagnostic data that can help identify whether the issue is mechanical, electrical, or related to load balance. For more guidance, visit https://www.lg.com/us/support/product/lg-WM3470CW.ABWEVUS. We’d like to assist further.
Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning the different dials and loading and wait to view the electric bill at end of month. Did not really have any lessons on how to use, so it was pretty easy to figure it all out. I like the musical note at the end of the cycle to tell the end of the wash.
I would recommend this to a friendLove it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine! Holds a large load of washing and I love that I can also program it to do 15/20/25 minute washes for small loads!
I would recommend this to a friendwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far! Clothes comes out super clean and with the minimun use of water and detergents.
I would recommend this to a friendExcellent service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, excellent customer service Good quality and fast delivered Thanks for the service
I would recommend this to a friendI'm Loving It!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice wash machine and it's very accessible to someone who uses a wheelchair.
I would recommend this to a friendGreat washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new washer but do with there were a couple of features like a quick wash.
I would recommend this to a friendExcellent value for the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine practically dries the load and less time to run the dryer.
I would recommend this to a friendHappy in Grass Valley
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It handles large loads. King size bedding is not a problem.
I would recommend this to a friend*
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is greart!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBroken in less than 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this washer in November 2021 and initially loved it. Beginning in the summer, it started having OE error interrupting the wash cycle. It was occasional, but by the end of the summer the machine wouldn’t work at all without being manually drained, and allowing to “rest” for a week or more. LG simply said machine is out of warranty. Never buying another LG appliance ever again. What an expensive mistake and shame on LG for being okay with a 1.5 year life span on a $1K+ washer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG Washer (WM3470CW) model. We understand how disappointing it can be when a product fails to meet expectations, especially within a relatively short period. Please know this is not the level of quality and longevity we strive to deliver as we strive to provide reliable, durable, and high quality products that meet our customer expectations. We're here to help. In the meantime, please visit this link: https://www.lg.com/us/support/help-library/does-not-drain-or-spin-front-load-washer-CT10000010-1337717767769. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Great Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washes very efficiently but quickly. Not too loud.
I would recommend this to a friendWashing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only done a few loads so far. Had some blood and it didn't get it all out
I would recommend this to a friendLQ Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Typical high quality product as expected from LG. Rocommended
I would recommend this to a friendDryer doesn’t dry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is terrible. Please don’t purchase unless you like to put your clothes in a dryer that will never dry your clothes.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out to us about the LG Washer (WM3470CM) model. We understand the importance of having a laundry pair that works efficiently together. To help improve the drying results and ensure your unit is operating correctly, we recommend these troubleshooting steps: Inspect the dryer’s exhaust duct for kinks or lint buildup. A restricted vent line, even with a clean lint filter, is the main reason clothes don’t dry, as it blocks moist air from leaving the drum. If clothes are damp after using "Sensor Dry," switch to "Timed Dry" for 40–50 minutes. If they dry well on that setting, clean the sensors with a soft cloth and a little rubbing alcohol to remove fabric softener residue. More guidance here: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634 and https://www.lg.com/us/support/product/lg-WM3470CM.ABMEVUS. We’d be glad to take a closer look into what’s happening with your unit. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
The WORST
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest leaking worst washer ever. Customer service SUCKS and refuses to send technician out after it flooded my home.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .HI, Emily. Thanks for sharing your feedback with us. We understand your concern about dealing with a leak, especially when it causes damage to your home. We strive to provide reliable, high-quality products and ensure a smooth experience. Leaks can sometimes be caused by an unlevel washer, an unsecured drain hose, or excess detergent use leading to oversudsing. We recommend ensuring the washer is level and checking the hoses for any loose connections or clogs. For more help, you may visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448.
We want to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be happy to explore possible solutions. ^Juvy
BestBuy failed my family
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy wasted 2 weeks of my time and the opportunity to take advantage of the Black Friday deals when I purchased this Washer/Dryer combo and 2 weeks later, the day before it was to be delivered I was told the delivery would be in another 2 months later. I cancelled the order as I can not go 2 more months without a washer & dryer but now Black Friday has passed and I have to go pay full price somewhere else. Terrible customer service.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand that the delay in delivery of your LG Washer (WM3470CM) model has been very disappointing, especially with the missed Black Friday deals. We strive to provide excellent services and ensure a smooth and seamless experience. While we cannot directly control third-party retailers’ delivery schedules, we recommend contacting Best Buy customer service at 888-237-8289 to inquire about any compensation or discounts they might offer for the delay you experienced. Additionally, if you choose to purchase another LG unit elsewhere, we can help you find current promotions and offers directly through our channels.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist with any further inquiries or support you might need. ^Juvy