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Customer reviews

Rating 4.6 out of 5 stars with 1217 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer with 6Motion Technology for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the large capacity of the washer. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,217 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    skinner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    akfagabAOKFOPnww g wnfgwje fk WOEFGH The washer works good, the pick up was a pain in the

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would purchase again

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for almost a year now and we really appreciate it! I bought a large tub and really wish I had bought the stand now as the tub size is in its depth and while I'm short reaching inside getting the things from the back is a little difficult. Did not realize that when I purchased it. Other than that I love this washer it spins the clothes so dry that it takes very little heat to dry them and my gas dryer. Which I believe saves me money. Would purchase it again only with the stand!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good. washer but poor instructions for use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good washer. Instructions are not always clear, however. I needed to consult ChatGPT to clarify how to set the water temperature to cool or to tap.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So happy with our purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've officially reached the point in my life where a washer sparks joy. It fits massive loads, clothes come out clean and nice, and each load doesn't take too long either. Not to mention, it looks sleek and nice, too. Honestly, for the price, it can't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE AND INSTALL ALWAYS ON TIME ALWAYS EASY TO DEAL WITH

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Still being faithful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has never failed me yet. I waited until now bc I put it to the test and the performance is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    All amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Runs quiet, cleans well. What else can you ask for? Oh, and it looks great too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Works great and no issues balancing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wash king size comforters and sheetsets and have had zero issues with balancing once all the feet are level. It also cleans well, is easy to use, and it’s quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can wash comforters. It make doing laundry easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer for my 94 year old Mother. She loves how clean it gets her laundry and how quick her laundry dries. It was a great purchase. Best Buy delivered and installed and showed her how to use. Glad she has it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So quite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effectively cleans and works quite. Thankfully

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, couldn’t ask for anything better.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good value- quiet operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation with no balance issues. Good value!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleak great units. Smooth run awesome great efficiency. Quiet

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Kashi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good easy to work kids can do too. Space was as good too. I’m right inside and thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer, it’s easy to use and very quiet! You won’t regret getting it

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai. LG

  • Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large machine seems to be very efficient cleans clothes well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy spouse happy house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is wonderful it replaced a Samsung that only lasted 4 years .. I have a feeling this one is gonna last a lot longer. Controls are so easy that someone that doesn’t normally like to do laundry starting to help out now. !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get my new LG 5.0 Cu. Ft Front Load Washer. A step up for my prior LG 4.3; and yet taking up the same space. The larger capacity works well for

    I would recommend this to a friend
  • Cons mentioned:
    Door, Smell

    Rated 1 out of 5 stars

    I bought a replacement before warentee was out

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed great for almost a.month, then it stopped. If I didn't use a little bleach, it smelled funny. The filter clogs and you don't get notice that it's getting there it just atops. The app it wants you to use isn't especially intuitive or informative. Last straw was, out of nowhere, a couple months from a year, it decided that the door wasn't closing, though i'm fair certain it was closing just fine, that the computer decided otherwise. I went throw gh extensive trouble shooting online hefore trying to get the free warentee fix. Spent almost an hour on the phone to be told that no one nearby could fix it, that they could get me an appointment time, not and appointment, within 48 hours, no hint when the actual appointment would be. They wanted to keep me on the phone longer, but i had work so that got cancelled. 48 hours of laundry cost me $15 in laundromat costs to just wash. Since i could get a bigger, reliable toploader that doesn't regularly and randomly break down for a hundred bucks less, i saved myself the headache.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Merp. We appreciate you sharing your detailed experience with the LG Washer (WM3470CW) model. It's clear you've gone through a lot, and we truly understand your concern about a product that initially performs well begins to show multiple issues—especially when it impacts your daily routine and budget. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      The odor concern is often related to residual moisture in the tub, so running the Tub Clean cycle with bleach once a month helps keep things fresh. You may visit this link for guidance: https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-tub-of-your-lg-washing-machine--20150635948425. For the filter, we recommend cleaning the drain pump filter every 1–2 months, especially if you’re washing bulky or high-lint items. While the Smart Diagnosis feature and ThinQ app are designed to assist, we recognize it can feel limiting when it doesn’t provide immediate clarity for complex issues—especially something like the door sensor error, which can sometimes be fixed by firmly pressing the door and holding the Start button for 5 seconds to reset detection.

      We definitely want to review your service concerns more closely. Please send us a private message on social media @LGUSSupport so we can take a deeper look and assist you directly. We want to ensure our support team gives you the level of service you deserve. ^Juvy LG