Customer Ratings & Reviews
- Model:
- WM3470CM
- SKU:
- 6532185
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the washer's cleaning performance, noise level, and ease of use. Many customers also appreciate the large capacity of the machine. However, some customers have reported issues with the washer's reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Great value for money and convenience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased by this washer. It has intuitive and simple controls (even for my husband :) ). Very quiet operation. Spinning is very efficient, which saves a lot of time for the dryer. Sound signal at completion is audible but not loud and annoying - it's sort of a merry melody.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
JS Organic Farmer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, easy to use. Quiet running washer. Would be nice if the detergent dispenser was multi load rather than single load.
I would recommend this to a friend Great Large Capacity Washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was heartbroken when my 20 year old Kenmore died on us, because it worked so well, and it would definitely be a hard act to follow. I didn't want a smart washer, because I want function, not useless gimmicks, so I was very pleased to find this large capacity LG washer that can handle large liads, such as quilts and rugs. It spins so well, that it takes much less for things to dry in the dryer. It works great!
I would recommend this to a friend- Pros mentioned:Noise level
Different from old machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had this washer long enough. As of now it is much quieter than my old machine and I think uses less water. Still getting use to new controls.
I would recommend this to a friend Reliable and Efficient!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has been great so far. My experience with LG is that they will give you a solid 8 years with medium use.
I would recommend this to a friend- Pros mentioned:Noise level
Spiffy looking washer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet wash with energy efficient action. Great design. Have to squat down quite a bit to reach the back of washer to remove clothes. Difficult to use unless you also purchase the platforms for it to sit on.
I would recommend this to a friend Machine good; installation not so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine is fine. The installation did not balance the machine so I needed to have a repair person come to do that.
I would recommend this to a friend- Pros mentioned:Noise level
Lg washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is smooth and quiet. The instructions for the controls need work
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
LG Washer & Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The large capacity is great for washing large bedding. Washer and dryer are able to accommodate king size comforter with ease and the units are easy to operate.
I would recommend this to a friend Great washer machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite, does very good job in washing all types of clothing/material. Last washer lasted us 22 yr, it was Whirlpool brand. Hoping this brand will last the same
I would recommend this to a friend- Pros mentioned:Capacity
Great for size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give 5 stars but the door seems to not close too easily like it doesn't line up 100% but it will close if you do it slowly. Good capacity but not recommended for biggest comforters and blankets.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Love My New LG Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine, Easy to operate and clothes are cleaned well.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for leaving your review. We are glad that you are enjoying your front load washer! Thank you for choosing LG. ~Anthony
Good buy for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Has 3 time options for quick wash. The normal wash is a bit long usually about an hour. It can get loud when spinning but nothing out of the ordinary.
I would recommend this to a friend- Pros mentioned:Ease of use
great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great ,it easy to use and love the front loader
I would recommend this to a friend I bought a replacement before warentee was out
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed great for almost a.month, then it stopped. If I didn't use a little bleach, it smelled funny. The filter clogs and you don't get notice that it's getting there it just atops. The app it wants you to use isn't especially intuitive or informative. Last straw was, out of nowhere, a couple months from a year, it decided that the door wasn't closing, though i'm fair certain it was closing just fine, that the computer decided otherwise. I went throw gh extensive trouble shooting online hefore trying to get the free warentee fix. Spent almost an hour on the phone to be told that no one nearby could fix it, that they could get me an appointment time, not and appointment, within 48 hours, no hint when the actual appointment would be. They wanted to keep me on the phone longer, but i had work so that got cancelled. 48 hours of laundry cost me $15 in laundromat costs to just wash. Since i could get a bigger, reliable toploader that doesn't regularly and randomly break down for a hundred bucks less, i saved myself the headache.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Merp. We appreciate you sharing your detailed experience with the LG Washer (WM3470CW) model. It's clear you've gone through a lot, and we truly understand your concern about a product that initially performs well begins to show multiple issues—especially when it impacts your daily routine and budget. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
The odor concern is often related to residual moisture in the tub, so running the Tub Clean cycle with bleach once a month helps keep things fresh. You may visit this link for guidance: https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-tub-of-your-lg-washing-machine--20150635948425. For the filter, we recommend cleaning the drain pump filter every 1–2 months, especially if you’re washing bulky or high-lint items. While the Smart Diagnosis feature and ThinQ app are designed to assist, we recognize it can feel limiting when it doesn’t provide immediate clarity for complex issues—especially something like the door sensor error, which can sometimes be fixed by firmly pressing the door and holding the Start button for 5 seconds to reset detection.
We definitely want to review your service concerns more closely. Please send us a private message on social media @LGUSSupport so we can take a deeper look and assist you directly. We want to ensure our support team gives you the level of service you deserve. ^Juvy
- Pros mentioned:Ease of use, Noise level
So far very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are impressed by this washer works really great. Is quite and very easy to use.
I would recommend this to a friend - Pros mentioned:Noise level
Surprisingly Quiet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a top load washer that lasted 12 years after the seals leaked and flooded the laundry. We decided to get Front Load Washer because of better cleaning with toss ups. We were worried about vibrations but this thing doesn’t even sound almost at all in wash cycle. Just minor vibrations in full spin cycle which is normal. Very impressed. Bought it for $800, then got $50 for price drop upon request. Thanks Best Buy. Hopefully it’ll last a long time :)
I would recommend this to a friend - Pros mentioned:Noise level
Efficient quiet LG washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great washer. Easy to navigate and roomy drum. Great price, and quiet. Happy with purchase!
I would recommend this to a friend - Pros mentioned:Ease of use
Great Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice - easy to use. Excellent pick for the price.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set-up, no need for installation help. Not too noisy, clothes come out great. Check your setting when washing pillows and bulky items due to weight of items after wash. Sometimes makes load unbalanced.
I would recommend this to a friend