Customer Ratings & Reviews
- Model:
- WM3470CM
- SKU:
- 6532185
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer with 6Motion Technology for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the large capacity of the washer. However, some customers have reported concerns about the product's reliability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Solid Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After years of fighting Samsung appliance unreliability, we decided to change to LG for our laundry needs. So far, they have performed flawlessly. They Do Not have a programmable default setting though, which I was disappointed to discover.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice washer, it’s easy to use and very quiet! You won’t regret getting it
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Amazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.greatest washer I’ve ever owned, all it needs is someone to push the button
I would recommend this to a friend- Pros mentioned:Cleaning performance
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 months ago. Excellent. I had an upright impeller washer - HATED it...took advice from a friend who uses this brand front loader washer every day with multiple loads - kids, dogs, dog blanket etc. Now I can wash multiple blankets at the same time which I could not do with the impeller. Queen comforter washes perfectly. Everything feels clean and thoroughly washed. Very happy.
I would recommend this to a friend Usual LG quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using LG for years now and i like the simple user controls. Until this unit, I dont know why they changed to touch controls, i liked the physical buttons more. Other that that cant complain great unit
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Takes a long time to get dry sometimes. Not sure why. The features are not easy to use. That is only complaint. The dry signal is quiet. If any other noise is going on in my house, I might not hear it upstairs.
I would recommend this to a friendI bought a replacement before warentee was out
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed great for almost a.month, then it stopped. If I didn't use a little bleach, it smelled funny. The filter clogs and you don't get notice that it's getting there it just atops. The app it wants you to use isn't especially intuitive or informative. Last straw was, out of nowhere, a couple months from a year, it decided that the door wasn't closing, though i'm fair certain it was closing just fine, that the computer decided otherwise. I went throw gh extensive trouble shooting online hefore trying to get the free warentee fix. Spent almost an hour on the phone to be told that no one nearby could fix it, that they could get me an appointment time, not and appointment, within 48 hours, no hint when the actual appointment would be. They wanted to keep me on the phone longer, but i had work so that got cancelled. 48 hours of laundry cost me $15 in laundromat costs to just wash. Since i could get a bigger, reliable toploader that doesn't regularly and randomly break down for a hundred bucks less, i saved myself the headache.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Merp. We appreciate you sharing your detailed experience with the LG Washer (WM3470CW) model. It's clear you've gone through a lot, and we truly understand your concern about a product that initially performs well begins to show multiple issues—especially when it impacts your daily routine and budget. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
The odor concern is often related to residual moisture in the tub, so running the Tub Clean cycle with bleach once a month helps keep things fresh. You may visit this link for guidance: https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-tub-of-your-lg-washing-machine--20150635948425. For the filter, we recommend cleaning the drain pump filter every 1–2 months, especially if you’re washing bulky or high-lint items. While the Smart Diagnosis feature and ThinQ app are designed to assist, we recognize it can feel limiting when it doesn’t provide immediate clarity for complex issues—especially something like the door sensor error, which can sometimes be fixed by firmly pressing the door and holding the Start button for 5 seconds to reset detection.
We definitely want to review your service concerns more closely. Please send us a private message on social media @LGUSSupport so we can take a deeper look and assist you directly. We want to ensure our support team gives you the level of service you deserve. ^Juvy
- Pros mentioned:Cleaning performance, Noise level
LG washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and efficient. I enjoy the product. The older model broke on me after 7.5 years.
I would recommend this to a friend - Pros mentioned:Capacity
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine works great holds a lot of clothes and is quiet when on. It was very easy to install! Super pleased with this purchase.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
JS Organic Farmer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, easy to use. Quiet running washer. Would be nice if the detergent dispenser was multi load rather than single load.
I would recommend this to a friend Great Large Capacity Washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was heartbroken when my 20 year old Kenmore died on us, because it worked so well, and it would definitely be a hard act to follow. I didn't want a smart washer, because I want function, not useless gimmicks, so I was very pleased to find this large capacity LG washer that can handle large liads, such as quilts and rugs. It spins so well, that it takes much less for things to dry in the dryer. It works great!
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. Quiet and easy to use. It gets my laundry clean and fresh!
I would recommend this to a friend Maybe they should get out of the appliance busines
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I would have given it an exta star, but after only two years of use, the LED display has died. I guess we can still use it, but have no idea when cycle we are selecting. This is the 2nd LG appliance that I have purchased where the display has died within a two year period. I know they can make good products. I have a flatscreen TV from 2009 that is still going strong. Absolute disgrace.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
lg front load washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as it should, gets the clothes clean, its very quiet, and doesn't leak a drop
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Love My New LG Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine, Easy to operate and clothes are cleaned well.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for leaving your review. We are glad that you are enjoying your front load washer! Thank you for choosing LG. ~Anthony
- Pros mentioned:Capacity, Ease of use
LG Washer & Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The large capacity is great for washing large bedding. Washer and dryer are able to accommodate king size comforter with ease and the units are easy to operate.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Easy to set up and easier to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and setup took seconds. All of our clothes have been coming out well-cleaned and ready to wear
I would recommend this to a friend - Pros mentioned:Capacity
Great for size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give 5 stars but the door seems to not close too easily like it doesn't line up 100% but it will close if you do it slowly. Good capacity but not recommended for biggest comforters and blankets.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Excellent machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine. very complete ... significantly are homework ... the washing is perfect. easy to handle ...
I would recommend this to a friend - Pros mentioned:Noise level
Great value for money and convenience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased by this washer. It has intuitive and simple controls (even for my husband :) ). Very quiet operation. Spinning is very efficient, which saves a lot of time for the dryer. Sound signal at completion is audible but not loud and annoying - it's sort of a merry melody.
I would recommend this to a friend