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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1156 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer, especially its cleaning performance, quiet operation, and ease of use. Many appreciate the large capacity and space-saving size. However, some customers have reported concerns about the washer's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,156 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best washing machine ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great front loading washing machine and I mean great. This thing gets your clothes so clean and it’s so quiet. You can’t even tell us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Just get them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These washer is silky smooth silent, fast effective very customizable but also very easy to use, pause and resume id you forget to put in something. So good we want another pair.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, ultra quiet, water and energy efficient. Much better than the Kenmore one I had before.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there! We are so happy to hear that your LG Smart Front Load Washer is exceeding your expectations and giving you a five-star experience! Your comments confirm our primary focus on putting customer experience and satisfaction first. Should you need us for any future concerns, reach out to us via LG Support Line at 800.243.0000. We are here for you! ~Rita LG

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    It’s a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty color and super quiet it says in not HE but takes HE detergents. The capacity is very large. So far I like everything about it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    10/10 buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great washing machine so far. Definitely need two people to unload it as its on the heavier side (which is good.) The knob that you turn feels a little cheap but it functions well. My clothes have never smelled better! Worth the money.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're glad to hear that we could bring a smile to a warm kind heart. Thank you for your business, and we appreciate the time you took out of your day in order to give us your feedback. We will be sure to share this with the community and our team mates. Should you need us in the future just know we're here for you. ~Tanisha LG

  • Rated 5 out of 5 stars

    Better than ***sung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than old samsung, which had issues in first months of ownership. Same issue persisted, even with repairs, throughout it's life.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    LG TopLoader Large Capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes getting used to after having an LG front loader for 20 years. Read about low water, but personally choose ‘water plus’ option anyway because I never have small loads and it washes great. I’m just short of 5’8” and overweight so reaching to the bottom without a step stool has been entertaining. :D!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    These are a great set!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer and drier are quiet, and efficient. They are a great value for the money, and I was able to get just the features I wanted and needed. May last LG set lasted me 15 years, so I already know how reliable they are! A great decision on my part!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer goals

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved into a new apartment and needed to buy a new washer and we wanted a front load specifically. This one is a bit larger than what we are used to and it’s the perfect size. The sensors make sure it does not run too long and it saves a ton of water too. Very cost efficient. Also, the noise it uses to alert you your load is done is so pleasant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Front load washing machine review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent front load washer gave me a good cleaned smelling clothes all the time . Will recommend this brand to my relatives, friends and co workers.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and it’s not loud and gets my clothes clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovw the ease of use and size since we are a family of 8

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Good as Advertised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously got a Samsung from Best Buy that lasted about 10 years until the computer went in it. I had replaced one other part in that time, I don't remember what. But now, we feel that we've just purchased an upgrade with this LG. It's worked perfectly from the start. Easily Stackable. Best Buy Delivery guys were on-time and efficient. Fast and clean. We do hope we can get a few more than 10 years out of it. The reviews and professional opinions online promise that it will.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and super Quiet that you can run it at night’ impressive speed wash 15 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good washer but could use a few things

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We have only had this washer a few weeks. I wish you could change the defaults (eg. the normal cycle I would like to default to cold water, you can change it each time but I do most on cold and it would make things easier as I’ve already forgotten to change it a few times). It is a little louder than I would like. It seems to clean well and I love seeing how much time is left so I don’t have to keep coming back.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great machine for the price, works like a dream

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the price. Had it almost a year now and not a single hiccup. I do take very good care of it though. Had an equivalent Samsung unit that died in less than 4 months. LG is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's so much I could say about this washer its so quiet that I don't know its even running and it does such a great job. Not disappointed one bit.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Not bad---4 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30 days into ownership. Its a nice charcoal color not really black, cheap plastic materials with aluminum tub. Its actually pretty light weight. Washes and spins quietly, clothese do smell clean especially on longer cycles. CON: Sometimes theres a few cups of water left in the bin if you have a large load. It doesnt always drain properly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    LG Completes the cycle.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use. Fairly quiet and a quick wash cycle. Clothes look great putting in the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my quiet washer n dryer best purchase I have done

    I would recommend this to a friend
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