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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 1183 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the washer's cleaning performance, noise level, and ease of use. Many customers also appreciate the large capacity of the machine. However, some customers have reported issues with the washer's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,186 reviews
  • Rated 5 out of 5 stars

    Solid Washer - Settings hard to read.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit and finish are great. Feels solid. It is brand new so it runs as you would expect. Check back in 5 years. Reputation is good so, hopefully it stands the test of time. The only complaint I have is that the touch area in the upper right hand corner where the screen is black, the words are kind of hard to read. It doesn't bother me that much but it may some.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We want to say a great big thank you for your committed support of the LG Brand, as we strive to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha LG

  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet efficient washer Easy to use large capacity washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was handled seamlessly We like the washer and was efficient and delivered with ease

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Much better than my old dryer which we had to run multiple times on large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Denise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer!! Very quiet! It's a great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works as it should.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes clothes. My wife has no complaints so I am guessing it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG washing machine.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The installation was easy. We were up and running in no time. It does an extremely good job of getting our clothes clean. And has an easy operation interface. Thank you.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai. LG

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. I have been debating getting a front loader for months and I am so happy that I did. None of the issues with my laundry being off balance and my clothes seem cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second LG front load we have bought. It has and continues to clean clothes well and handles large loads with no problem. Our first machine last 15years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating ineffective Best Buy System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item on 2 December 2025. As of today it still isn't installed. I have had to pay our real estate agent to open the house. The last scheduled visit by your technician took most of her day and the visit was canceled by Best Buy close to 8pm in the evening. I am out $400 for the many times she has had to travel and wait. Are you going to reimburse me for some of this. I kept asking Best Buy to call her before going to the house. But no your system doesn't allow for simple arrangements, Today I was awakened at 4:15 am in California to say you were on the way to do the install. My agent lives an hour from the house. I still dont know what happened. I think she must have disowned me afyer all of your messing around

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out about your LG Washer (WM3470CW) model and the installation difficulties you’ve experienced. We understand having the repeated scheduling issues and unexpected cancellations, especially when it has cost you additional time and money.

      For reimbursement or compensation, please reach out to Best Buy customer service at 888-237-8289, as they handle these matters. Be sure to provide documentation of your expenses and missed appointments.

      Once your washer is installed, run the Tub Clean cycle before your first load to remove manufacturing residue and ensure optimal performance. More guidance on setup and care can be found here: https://www.lg.com/us/support/product/lg-WM3470CW.ABWEVUS. You can also email us at lgdigitalcare@lg.sprinklrsupport.com for further product support after installation. ^Juvy LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    i like this, great for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it it does i need it to. i like the front load. its great. i love it. straightforward. im not smart, so too many knobs and lights i get lost. open door. put in clothes. close. done done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG 5.0 Cu Ft HE Front Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product looks as it is displayed on BB website, sleek and modern. It is easy to operate, seems to be a great value, and for the month we are using it is working perfectly. At this moment no negatives to report.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far. This replaced a GE fresh vent washer that started having issues after 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Good deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, saves on water, not noisy during operation.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Good Washing Machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product, quiet, efficient and decent pricing.m

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Needed a new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer broke unexpectedly so we read the reviews and found this one. We have had for a few weeks, and it has lived up to the reviews. Easy to use and was a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing machine for the value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had this model all along. It's very quiet and efficient. it gets the job done as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service bu Alejandro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were given the best customer service bu Alejandro. He was very helpful in many ways and he explained the products efficiently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loving this washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, great cleaning and large tub! Loving this washer. Not so good: Door not changeable to either side and happens to be on side opposite of my dryer. Also, no back light on control panel.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is awesome. The sales person suggested this product. It was in my buget and has all the bells and whistles that I wanted

    I would recommend this to a friend