Customer Ratings & Reviews
- Model:
- WM3470CM
- SKU:
- 6532185
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the washer's cleaning performance, noise level, and ease of use. Many customers also appreciate the large capacity of the machine. However, some customers have reported issues with the washer's reliability.
This summary was generated by AI based on customer reviews.
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer with excellent customer service. Originally bought a different set but delivery was delayed over a month. Was able to go in and select this set and it works perfectly.
I would recommend this to a friendWash machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is phenomenal has plenty of room for your quilts and bedding uses very little water the spin cycle is a little loud, but doable for my autistic child but all in all I am so happy with it.
I would recommend this to a friendDo not use Best Buy’s installation service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine itself is fine. However, the installation service from Best Buy is terrible. The installers clearly did not know what they were doing. They even "threw away" the shipping bolts that belong to the machine. Now, according to Best Buy, I have to buy replacement bolts directly from LG — about $35 + tax per bolt - there are four of them - plus delivery. Alternatively, I could purchase them on eBay from this installer, I assume. Do not use Best Buy’s installation service.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jibt. Thank you for reaching out and sharing what happened. We understand the importance of having your LG Washer (WM3470CW) model installed correctly, especially when essential parts like the shipping bolts were removed and discarded. One helpful step you can try—once you have the replacement bolts—is reinstalling them before moving or transporting the washer again, as this protects the drum from internal damage. For more guidance, visit https://www.lg.com/us/support/product/lg-WM3470CW.ABWEVUS. We’d be glad to take a closer look into this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. ^Juvy
Worth the purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did some research and decided on the LG. Quiet machine large drum and does a soft chime at the end of the cycle.
I would recommend this to a friendfirst front load
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first front load. So far I love it. I wish I would have planned on raising it from the start. Had my husband build a shelf to store baskets under.
I would recommend this to a friendWashing machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine I’ve ever had:) easy installation team and a great quality.
I would recommend this to a friendRegret
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this washing machine for 2 months First time I put a med- large load of laundry, I heard it struggling made a screening sound This washer DOES shake I was so shocked because it’s new and because I’d heard a few good reviews about this model and brand
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Marco. Thank you for reaching out about your LG washer (WM3470CW) model. We understand how important it is for your appliance to run smoothly, especially when handling medium to large loads.
Ensure the washer is leveled on all four corners, as even a slight imbalance can lead to shaking and noise during spins. Adjust the leveling feet with a wrench until stable. Also, avoid mixing heavy items like towels with lighter fabrics to prevent uneven weight distribution. For more guidance, visit: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-vibration-issues--1366656981583. If shaking persists after adjustments, email us at lgdigitalcare@lg.sprinklrsupport.com with your product details for further assistance. We're here to help. ^Juvy
It’s fine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine gets the job done, but the noise level is a bit higher than expected. Also, the interface is a bit confusing, making it challenging to navigate through different settings. On the positive side, it's efficient in terms of water and energy consumption.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far really enjoying this new washer. Thank you!
I would recommend this to a friendNO COMPLAINTS, VERY GOOD WASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced old LG Washer with this New one. Very good machine and does better than previous LG.
I would recommend this to a friendMy New Toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great upgrade from my old one. So many different features to give me exactly what I want when I do laundry. Being on sale was the icing on the cake and the delivery guys customer service was excellent and efficient.
I would recommend this to a friendTerrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is no in way reflection of best buy at all. We bought the washer back in July and it already broke down on us. LG customer services was no help at all. Kept giving us the go around on finding a tech. Never did, and then gave us the option of getting a replacement only to tell us no were getting a refund instead. If you dont mind taking a over a month for things to get done this is the right product for you .
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bhil. Thank you for reaching out. We understand how important it is for your LG Washer (WM3470CM) model to be reliable—especially with a unit that’s only a few months old. One helpful step you can try while things are being resolved is confirming that the washer is fully powered off and unplugged before checking the drain pump filter area for any visible blockages. A clogged filter can sometimes cause performance issues, and clearing it may help if the unit becomes operational again. For more guidance, visit https://www.lg.com/us/support/product/lg-WM3470CM.ABMEVUS. We’d like to take a closer look at your situation and make sure your case is properly reviewed. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist further. ^Juvy
Upgrade for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new washer! I just wish the door handles were reversible as the dryer is to the left of the washer in our house. Maybe when we get the updated dryer, they can change the setup.
I would recommend this to a friendGets the job done!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use these machines in a high traffic building for one of our supportive housing sites and it has help up well. We highly recommend this unit. Doesnt need too much soap and gets the job done.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer machine ,great buy ,good price excellent service.
I would recommend this to a friendgreat machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I can access my laundry from the front. I use a wheelchair and now I don't have to try to stand to load and unload
I would recommend this to a friendWork horse
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mom. It is a true work horse. Her last washer went out after 3 years, this one has no issues washing large loads.
I would recommend this to a friendThe best store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to buy from this shop, their service is very wonderful
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG TVs offer excellent picture quality, user-friendly interface, and stylish design. A bit pricey but reliable.
I would recommend this to a friendGreat Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good washer for the price..does what is needed
I would recommend this to a friend