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Customer Ratings & Reviews

$799.99
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Comp. Value: $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 1210 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer with 6Motion Technology for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the large capacity of the washer. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,210 reviews
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. We replaced our old washer of the same make and model after 13 years, 3 kids, 2 dogs and a cat. There have been many full loads of clothes over the years and never once was there a problem.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Tom. It makes our day to hear that we were able to provide you with a 5-star experience. Your comments have been shared with our entire team. When we hear from happy customers, we spread the positivity around! ^Anthony LG

  • Rated 5 out of 5 stars

    A Washer For all Needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a good selection of washing cycles. From prewash to heavy duty loads. With normal wash, heavy load, light load, rinse only, permanent press and delicate selections.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awaiting pedalstals

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. I'm still awaiting pedalstals for both washer and dryer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Retired homemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's a good machine and quiet. We were able to start it up with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart Front Load Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Design and cleans amazing! Easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second LG front loader washer. this one is perfect, my clothes and pants are very clean, it smells very good after washing drying. this one way more better than my old 2006 LG frobt loader also. Good job LG!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Wish I had a nice old washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient washer, big enough to put 2 queen size blankets yet it does take a long time to spin out. I think the washer go by weight because the more clothes or items you put the more time it gives you on the washer.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      First and foremost, we would like to thank you for taking the time to provide feedback on your experience with LG. We genuinely value every review, as it helps us identify areas for improvement and continually strive to provide exceptional service. ~Tanisha LG

  • Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does the job. It doesn't have as many settings as the Whirlpool I previously owned. I didn't think I'd miss those settings but I do. The rubber ring around the inside of the door develops an offensive smell easily. Again, Whirlpool never had a smell.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and great service. Very Happy with machine performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item, I definitely can tell the difference of quality of clean my clothes are compared to my old whirlpool top loader. The only issue I have is that it doesn't have an option for washing white clothes; other that that I would recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    So happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer machine not noise Wide can feed enough clothes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The washer that's worth buying.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well.,id recommend it to anyone who wants to buy washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning this washing machine for a top loader. I didn't like how wet the glass on the door would get when the wash was finished and when I opened the door, it would drip onto the floor. I had to dry it off with a towel after the load.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Robyn. We appreciate your time in leaving us a review in regards to your smart load washer. This is definitely not the experience that we want you to goo through and we'd like to investigate this further and go through some troubleshooting steps. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ~Anthony LG

  • Rated 3 out of 5 stars

    Could be better for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice washer, but it doesn’t work as good as I thought it would

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, JasonS. We understand your inquiry regarding the performance of your LG - 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer. Thank you for sharing your experience with us. Your feedback is important, and we’d like to assist you further.
      https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/JJ8VPZRCP7
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Delivery guys made it worth the wait.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a rocky start, I finally received my washing machine. Delivery guys were awesome and extremely cordial. Thank you Drake.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Machine is good but Best Buy lowered the price in

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When most of the major retailers have 30 days price match Best Buy had only for 2 weeks which I didn't know. Just two days after the 14th day of purchase they lowered the price by $50 and also increased the gift card amount by $25 .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it good buy very happy with it nice size LIFE IS GOOD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is phenomenal has plenty of room for your quilts and bedding uses very little water the spin cycle is a little loud, but doable for my autistic child but all in all I am so happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Front Load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and schedule delivery/installation. Crew members were kind, quick, and courteous. Unit arrived in pristine condition. Would definitely order again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Ted Gumina

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation and friendly. Worked quickly and neatly with minimal interruptions on the entire household.

    I would recommend this to a friend