Customer Ratings & Reviews

Cleans clothes very well, it's quiet, efficient, and looks beautiful in our laundry room. The smart technology is nice because it has the capability to send alerts to your phone when your laundry is finished. After years of having Samsung, we're happy we made the switch to LG.

Had a previous model from 8 years ago in my previous house. Haven't been able to use a ton yet because this went into new property. Machine runs quiet. The touch screens are a great upgrade to keep the machine looking sleek. Will be interested to test its capacity on queen size items, but all signs point to it being effective.

I just purchased the LG - 5.0 Cu—Ft—High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel. I am very impressed by the quality and sleek design! It saves on water and gets my clothes super clean. I love the App, which provides more settings.

We have been so very pleased with the quality, design and quiet opperation of our new washer. We love how clean our laundry is after all cycles! The options are wonderful as well! Love it!

Everyone keep telling to get LG, and they were right. This works great. I had gottena whirlpool and it did not spin correctly. Clothes were left sopping wet. I had exchanged it twice and same problem. This LG wash is great. Finally! I am getting them again for someone else.

It’s a really good washer. I had the dryer already and I was going to buy the 6motion. However this one is perfect and it looks and works great . I wish I would have got both the same. The futures on this one is better than the 6 motion . Definable recommended and the sales guy at city’s Best Buy was never helpful.

So happy with our new LG front load washer. Great capacity for a king sized blanket, bedspread or duvet. What I like most is the “AI sensing” cycle for most loads as it senses load size, bulkiness, etc., for cycles. Wash time is way less than with my older washer. One word of caution…wipe excess water drops off the rim, inside the rubber casing and insider of door. Also keep front door ajar to dry out. All of these steps will prevent mold. And - be sure to clean the filter at the bottom left of the machine every 2-3 months so it doesn’t clog.

Terrific machine. Nice large capacity, and cleans very well even as it is quicker than my last washer. Great value when combined with the matching dryer.

We had to replace our Samsung unit and this LG has been wonderful!! Easy to use and cleans clothes quickly!!

Overall, the washer has a sleek and simple design. The washer is relatively quiet when running. The biggest benefit to this washer is its ability to send notifications to your mobile device and google home devices when washer has finished its load.

Absolutely love this Washer & Dryer. Easy to use, convenient, fast & very quiet….You will not be disappointed…

Great washing machine. Super efficient and quiet. It does a great job of cleaning everything!

Not only looks good, cleans clothes very well. Best Buy delivery personnel did a great job. Even explained how to operate the washer. Unfortunately my hot water valve broke while it was being tightened. Employee said he may have tried to tighten too much. Advised me that the office would contact me later that day. They did and explained the claim process and someone from Sedgwick would contact me within two days. Shelly did contact me within the two days. Long story short, everyone from the delivery, installation and claims office were so nice. I was able to wash clothes using cold water in the meantime. Thank you to everyone involved. Best Buy offers competitive prices and outstanding service. Best Buy customer for life

Seems to wash fine. I did have something strange happen. At the of the first two loads we found a small piece of sandpaper in the drum that hadn’t been there when we put the clothes in. No, they didn’t come from our house. When I called the LG service line, she was as stumped as I was. As we were talking, I found a small screw loose in the bottom of the rubber door gasket. She advised me to call Best Buy to get a replacement. I did call and they are delivering a new washer next week. I had a Siemens washer for 20 years that never gave me any trouble until an irreplaceable part broke. Unfortunately, Siemens doesn’t sell washers here any more, and the Bosch from loaders they sell are too small for my needs. I am really hoping the new LG washer doesn’t have the same weird issues that this one does.

Switched over to a front load from a top load and overall love the new washer! Definitely recommend, super easy to navigate and keeps all my clothes nice and clean

Have had this for about a month. This replaced a LG that lasted for close to 15 years. So far washer seems to be fine. I some with an "AI wash" - don't know that it means, but seems to do the trick! BB service was very good.

It gets the clothes clean, has a large capacity, and lots of options. I'm still learning how to use the different settings. The clothes come out clean and it's easy to use, once you learn the various options.

This is the best washer we have had! It cleans perfectly, is quiet, has many different settings, and has a mode to clean itself. Definitely worth every penny!

I purchased this washer and dryer back in September. This is my first experience with an appliance that connects to WiFi. Aside from the WiFi, both appliances are very easy to use and the ThinQ app makes it easier to check on the appliances. My only issue with both is that the drums are very large and its hard to get the clothes out sometimes especially if they are in the back. I did not purchase the stands with them but wish i did. The washer does run a little loud too when running water bur that is minor. Really happy with this purchase. I bought them online without seeing them in the store though. However i read reviews on them and have not regrets. They're certainly much better than my ild washer and dryer.

Love the capacity and although it’s necessary appliance that doesn’t get much attention, it has a great modern and sleek look to it. Terrific features, although probably won’t use most of them, but it’s nice to have the options.