Customer Ratings & Reviews

I can't believe the difference in cleaning. I was constantly buying new clothes due to armpit stains, thinking I was the problem. Well it turns out our old top loader should have been junked the second we bought it new. I went through my closet and ran a sweat stains cycle on all of my shirts that had armpit stains and I was astonished the difference the new LG washer made. I wouldn't wear these shirts around the yard due to sweat stains and I now could now wear to church again as the stains were miraculously taken out. My wife is thrilled at the cleaning power and ability to remove stains from our childrens clothing that used to take some elbow grease and stain remover prior to the washer can now be tossed in without any additional effort with stains coming right out. I really do think the turbo 360 is the ticket with several jets of water squirting the clothing during the wash cycle. The washer is super quiet and spins the clothes almost dry, resulting in less time spent in the dryer. VERY energy efficient. We honestly have nothing bad to say after the first couple months and 40 cycles in. Despite the washer having so many cycles, it is super easy to use and operate. The one down fall would likely be the amount of tech in this washer and a lot of things that could break or malfunction in the future. Worth every penny!

I’ve had the LG 5.0 cu. ft. Smart Front Load Washer for a bit now and it’s been great. It’s super quiet, handles big loads like comforters with no problem, and the TurboWash cycle really cuts down the time while still getting clothes clean. The steam feature is nice for freshening up bedding and workout gear. The only downside is learning all the cycles at first and having to keep the door cracked after use, but overall it’s a solid, high-quality washer that I’d definitely recommend.

This thing is pretty good. We wash something nearly every day. A 15 minute quick wash helps when needed. Washes Bedding effectively, without dancing around. Bottom line stuff gets clean. Don’t need WiFi? Maybe not but it’s handy to be able to remind someone to get their stuff out of the washer and into the dryer. Because I got a message on my phone that said it was done. Bottom line. It gets stuff clean. “They” say LG is one of the most reliable right now, we will find out. Outstanding after a month of heavy use. Wife wanted “the biggest she could get without having to use quarters” This is almost the biggest but it is plenty big for a comforter. It was the largest capacity available in white. You can have a mini washer in the pedestal or just a drawer. That’s maximum efficiency. We are happy!

I recently acquired the LG 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer in Black Steel, and it has completely transformed the way I approach laundry. This washer offers an exceptional combination of efficiency, convenience, and cutting-edge technology. First and foremost, the TurboWash 360 feature is nothing short of impressive. It delivers powerful cleaning performance while being incredibly gentle on my clothes. With this washer, I can tackle large loads with confidence, thanks to its generous capacity. The smart functionality is a game-changer. I can control and monitor my laundry remotely using my smartphone, which has made my laundry routine incredibly flexible. No more rushing to start or switch loads; I can do it all from the palm of my hand. The inclusion of steam technology has proven invaluable for removing tough stains and refreshing my garments. It's like having a professional laundry service at my disposal, right in my home. The design of this washer is sleek and modern, and the black steel finish adds a touch of elegance to my laundry room. It's also remarkably quiet, so I can run it at any time without causing disruption. In addition to the washer's performance, I want to commend Best Buy for their excellent service and delivery. The purchase process was seamless, and the delivery team was professional and punctual. In conclusion, the LG High-Efficiency Smart Front Load Washer is a laundry game-changer. Its efficiency, smart features, and design make it a top choice for any household. I highly recommend this washer to anyone who values their time and wants their clothes to look their best. It's a true winner in the world of laundry appliances.

I've been using the LG washer for a few months now, and it's been great so far. It handles large loads with ease, and the clothes come out really clean. The different wash cycles are useful, and it's relatively quiet, which is a bonus. I also like the sleek design and how easy it is to use. Overall, it's reliable and gets the job done well.

Washer was reasonably priced, and features are good for the price. Washer covers all the bases. Haven't tried the "AI" mode yet, but all the standard settings are there. The machine functions as expected, I just hope it ends up being a reliable machine.

I recently purchased the LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 in Black Steel, and I must say, it has been an absolute game-changer for my laundry routine. Firstly, the capacity of this washer is impressive. The 5.0 cubic feet interior allows me to wash larger loads, reducing the time I spend doing laundry each week. This is particularly beneficial for families or those with a heavy laundry schedule. The High-Efficiency aspect of the washer is not just a claim. I have noticed a significant reduction in water usage, which is not only great for the environment but also for my utility bills. The TurboWash 360 feature is a standout, ensuring my clothes come out impeccably clean even with shorter cycles. It’s perfect for those days when I need a quick turnaround on laundry. Another feature I appreciate is the Steam function. It’s fantastic for deep cleaning and removing stubborn stains. Plus, it adds an extra layer of sanitization, which is reassuring, especially when washing bed linens and towels. The smart capabilities are a modern touch I didn't know I needed. Being able to control and monitor the wash cycle from my smartphone is incredibly convenient. It’s helpful to receive notifications about the cycle's status, especially on busy days. The design is sleek and modern, and the Black Steel finish adds a touch of elegance to my laundry room. It’s also stackable, which is a great space saver. However, it's worth noting that the high-tech features may require a bit of a learning curve for those who are not as tech-savvy. But once you get the hang of it, the operation is straightforward. In conclusion, the LG 5.0 Cu. Ft. washer is a high-quality appliance that offers efficiency, capacity, and advanced features. It’s an investment for sure, but for the performance and convenience it offers, I believe it’s worth every penny.

Very modern looking. Great ai capabilities, so far so good. Shakes a bit but it could be my fault as i installed aftermarket wheels since i am stacking the dryer in a tight space, might have to remove the wheels to avoid shaking.

Absolutely love my new washer and dryer!! Works great for my big family of 10, yes we have 8 kids!! Couldn’t have gotten a better recommendation than this set!!!

After a year of research, I chose this washer and dryer set. I love it! It's quiet, offers many options, and the AI feature is a bonus. The washer and dryer work seamlessly together, and the app makes operation effortless. I highly recommend this model.

Had some struggles with balance but once with fine tuned the level it works great. My wife loves the design and the ease of use. Not having to add soap every load also has been more efficient as we do not use as much soap.

I moved into an apartment that came with a 4.5 cf toploader that was noisey and didnt clean well. I spent out of my own money to buy this and i dont regret it. Clothes come out supee clean and almost dry. Purchasing directly from LG saved me money (nurse discount), and they included delivery, free install, and required parts that best buy charges for. Overvall came out $600 bucks cheaper.

Great washing machine! Works perfectly, very quiet, and cleans clothes really well. Easy to use and in good condition. Highly recommended.

Quiet and efficient. Has many different choices for load size, fabrics and weight. Perfect choice for our needs.

We had our Kenmores Washer for 12 years when it started having issuesand when it did it went downhill fast, so we reached out to Consumer Reports and investigated our options between several models of washers, but I have to say that if the LG washer is anything like the LG refrigerator and dishwasher we purchased in the spring, then we can't go wrong with our new washer and dryer by the same company. I have been running our loads for the past several days, and we are thrilled with the unit's size, the drum's capacity, and the slick front display dashboard.

I love this washer. It's quiet, large, cleans exceptionally well, beautiful, and has lots of options for various types of loads. My wash loads, from sheets and quilts to clothing, aren't twisted or tangled. It has automatic detergent and softener dispensers that you fill easily, then get around 18 washloads before having to refill. The washer alerts you to when it's time to refill. The controls are simple and can be modified for your specific needs. Since I have a smaller laundry room, I also appreciate that the controls are on the front, converting the top into a large, clean folding surface. I discovered just one issue, not a deal breaker, but good to be aware of. Covering the "on" sensor button during the wash cycle turns the machine off. I found this out when I stood close to the button, blocking out any light. Except for restarting the entire cycle, I haven't yet figured out a way to resume where the cycle was interrupted, so a few loads went through the full wash cycle again. I now simply avoid covering that spot. I do plan to contact LG, nevertheless.

Super sleek and beautiful. Definitely next generation design. It’s basically the same machine at the popular WM4200, with more features such as AI DD and software update capability. Salesperson said this model wasn’t popular because customers aren’t used to the turn knob screen, which is basically a Nest thermostat design, but it’s been easy to maneuver really.

It is a great washer. It operates quietly, and the LG ThinQ smart connectivity offers many useful features and options.

The sleek looks caught my eye, but the quiet operation, the amount of water that is removed at end of wash cycle and how clean the clothes are, are what matters the most. The dryer cycles help get the clothes dry without over heating them and wasting electricity. The delivery guys did an amazing job setting up the washer, dryer and the two stands that we purchased with the units from Best Buy in Ontario, Ohio. They even gave me some helpful tips to help the units last longer and keep them clean. We had to purchase this LG pair after several repairs on a kenmore set and several hundred dollars , and much research of other brands. It wasn't want we expected to do on our honeymoon but we decided to forego a trip to purchase them. Thank you LG and BEST BUY for your help.

I could be happier. Excellent quality, size, and performance. Also, design is pretty simple and nothing too complicated.