Customer Ratings & Reviews

Very nice very large capacity. The family decided they don't like the automatic detergent dispenser. We need to figure out how turn that off. Also all the other features, like wifi, seem unnecessary.

This Washing Machine displayed the best combination of speed and cleaning power, with some of the shortest, most effective cleaning cycles available. It excels at removing stains in the least amount of time, while still treating fabrics gently. It also offers wide varieties of wash and temperature settings. It operates quietly, includes a useful interior light, and has a magnetic door prop that helps prevent mildew and manage odor. This Wi-Fi–enabled model connects to LG’s ThinQ app, which allows us to monitor cycles, receive maintenance alerts, and start the machine remotely, which is awesome.

You won’t find a better machine out there. Beautiful, easy, and excited to get after laundry

Works great just wish my dryer would arrive its been cancled twice.

Going back To LG for reliability!!! Love the clean lines of the design and ease of use. I would strongly recommend this brand.

Love this washer. So easy to use and keeps all of our clothes smelling fresh!

We had to replace our Samsung unit and this LG has been wonderful!! Easy to use and cleans clothes quickly!!

Love the capacity and although it’s necessary appliance that doesn’t get much attention, it has a great modern and sleek look to it. Terrific features, although probably won’t use most of them, but it’s nice to have the options.

Great washing and dryer machines, it was quiet while running. Love it...

LG has quickly become a name to be trusted and this washer makes me believe that they are also listening to their customers. Pros: - preload soap and fabric softener for up to 18 loads in advance. Just toss in your clothing and hit start. - fast front load washer with good cleaning operation. - looks nice, internet-connected and tells you when it's done and reminds you to remove clothing. Cons: - relatively pricey. - cannot preload bleach for whites along with the soap and fabric softener.

The product is great. We had a horrible experience with the delivery and installation of the product and will never purchase an appliance from Best Buy again! The 3rd party vendor is terrible...thank goodness Geek Squad eventually got involved and came and did our installation or our new washer and dryer would have sat in our kitchen for over a week!! Worst experience ever!

load washer easy to use, quiet with a very large load capacity. easy connection via wifi and with alexa. Her app is very intuitive, easy to install on your cell phone. but what impressed us the most was how silent it is

Machines look great and relative to my old washer is alot quieter. Hooking up to my phone at first seemed like a gimmick, but its really helpful. The machine is slightly larger than standard. Recommend to get all measurements before purchase. The mysic sounds are annoying but was able to turn off. Highly recommended. Little expensive, but you get what you pay for.

I Love it! It cleans well, easy to use, and it’s quiet! Perfect washer!!!

We have had this washer for about a month. I got a great deal on it for black friday, and our original LG went caput after 15 years. This was a great upgrade, I love how it alerts us to when the load is done on the app, saving a trip down to the basement. The washer is QUIET! (not that it matters for us, it is in a basement, after all) The clothes come out super dry and clean. There are so many wash cycles and the app allows the washer to "upgrade" to new features constantly so I can only see it getting better.

It is easy to use and fairly quiet! It has been a month but so far I am very happy with the purchase!

i bought this to replace my whirlpool that was less than 2 years old because it kept breaking down and, ive been pleasantly surprised, it cleans clothes very well, its fairly quiet, i have had not a single problem out of it, even with the dog hair from my shepherd, i absolutely love it! i will buy lg again and again after my experience with this washer, they are miles ahead of othe manufacturers in my opinion

Really love this washer. It's easy to understand, its silent and gives a really good wash. Clothes are really nice , clean and fresh post wash.

My name is Abu, and I just purchased the LG 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 from Best Buy. This washer has truly impressed me with its cutting-edge features. Best Buy's reliable selection ensures that I've invested in a top-notch appliance. The high-efficiency design, coupled with Steam and TurboWash 360 technology, makes laundry a breeze. Best Buy's smooth service added to the satisfaction of this purchase, making it an excellent addition to my home.

Love it. It’s quiet, efficient and love the size. Definitely recommend.