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Customer reviews

Rating 4.7 out of 5 stars with 1087 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360° highly for its cleaning performance, with users reporting that it does a great job washing clothes. Additionally, customers appreciate the low noise level of this machine, noting that it operates very quietly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,087 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer I have ever owned.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this washer weighs the clothes and that cuts down on the washing time. Plus the app keeps me up to date on cleaning and maintenance of the washer. I can’t want to be able to purchase the dryer next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rarely do I write a review for a product, but in this case I will because of how much I LOVE this washer! Best Buy was incredibly helpful and very easy through the entire process! The washer itself is AMAZING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. I have never owned an LG product but I am a new fan. The app is seamless with some wonderful features. I am able to adjust the temperature, spin speed etc. right from the app to give my wash the personal touches I need. My clothes come out fresh and so clean with far less laundry detergent than I had to use with my old washing machine that came with the house. I received this machine a couple weeks ago and it has been doing the job quite well. I believe that this one will last.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it’s costly but it’s worth the sacrifice. I love the weight sensing, the detergent and softener reservoir, the quietness, the capacity it holds. (I have a family of 5) and can wash a king size comforter with ease.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    I’m pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing is great. My only surprise was how big it is. It much larger size than my old one but I am still happy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, very quiet operation and the 5.0 Cu. Ft. capacity is a tremendous benefit. King size comforters and blankets are now able to fit in the washer. The technology built into this washer makes washing clothes an efficient and effective operation. The automatic detergent and softener dispenser is also a great plus since it automatically disburses the exact amount needed based on the load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Excellent Front-Loader

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's doing a great job so far. Easy to use, fairly quick machine, with good cleaning and a very large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Wife Happy Life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was all my wife's thing (just write the check honey) she was NOT happy with the 1st set, made a trip back to the store, and decided on this make and model, she couldn't be happier! To top it all off she got the pedistals to match which made the machines just clear the vabinets above by 3/4"

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Slick looking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and easy to use appliance. Fits perfectly in slick environments.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Better than last washer and I loved last washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's huge inside. It can handle big heavy loads. Does all of our king size bedding easily. Turbo wash in is my favorite. The auto dispenser is great.I Don't have to put in detergent and fabric softener each wash and you can adjust the amounts that you want it to dispense. Have trouble with Wifi/app connection, but washer is in basement and modem on a second floor. Our last LG front load washer lasted 17 years. Needed one fix 7 years ago which I did myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer and dryer. My clothes get so clean and the dryer works really fast. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AI driven washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AI features make it easy to use with minimal intervention. The washer manages use of detergent efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use. It’s helpful that the app can notify you when it’s done and also run diagnostics.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do and more. The washer is very quiet and I don't have any initial complaints of the washer alone. If you do stack the drier, the knob and settings are too high and it's hard to see what is selected.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey! We’re delighted to know that you are having a five-star experience with your LG High-Efficiency Smart Front Load Washer. We work hard every day to give you the best products and experiences. You make our day in hearing that we fulfilled that for you. Enjoy, and let us know if you need anything! ~Rita LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation tip.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very easy to use as and the delivery and installation were excellent. However, make sure the water bibs coming out of the wall are new or up to code. Otherwise, the installers will not actually install the washer, and you will need to have them come back like we did.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super Quiet and Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but great things to say about the washer. Unbelievably quiet washer. I normally run the washer twice a week while I work from home. I could easily forget that it was running.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing product

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing super reliable I haven’t had any issues love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer! The process of purchasing was so easy and would highly recommend visiting best buy in south austin!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG AI Washer - Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly so far. The detergent and softener automatic storage tank make washing so easy. I'l never go back to pouring for each load. That's so 2019. We've had LG washers before and they are great. We eave the front door open when it's not being used to insure we don't have any odor problems. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and I loge it so much. The design is spectacular and it is very easy to use.

    I would recommend this to a friend