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$999.99
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The comparable value is $1,449.99

Customer reviews

Rating 4.7 out of 5 stars with 1087 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360° highly for its cleaning performance, with users reporting that it does a great job washing clothes. Additionally, customers appreciate the low noise level of this machine, noting that it operates very quietly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,087 reviews
  • Rated 5 out of 5 stars

    the absolute BEST on the market.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been impressed by LG appliance quality but this washer and dryer set are the best thing I've gotten. I didnt realize how poorly our old washer worked and am amazed at how efficient and effective this unit is! The smart aspect and receiving push notifications to the phone and tv when a cycle is done is convenient also. I cant say enough how happy I am. Looking forward to update the rest of our appliance to LG over time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been amazing. The drums size is perfect for larger loads. The options for types of loads is a great feature. The ability to have the app on your phone to let you know how much time is left and when the wash is complete is what I love most about this washer. We have 8 people that do wash in our home and I can stay on top of the loads so laundry is not left in the washer .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second LG. Our first operated very well for over 13 years! This one works great...very quiet and easy to operate. It holds a lot of laundry. Looks great and fit nicely into our small laundry room. Very pleased with this choice.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer , love the a.i feature . App syncs great and gives me good information when using loads , very quiet washer and quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    AI function didn't make a difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a LG washer for the past 11 years. I decided to change due to the AI feature. Unfortunately, I did not see any difference between this overpriced washer to the old one. They both work well.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, MariaS. Thank you for sharing your experience with the LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We understand your inquiry regarding the AI functions compared to your previous LG unit. Your loyalty over the past 11 years is important to us, and we appreciate your feedback on the performance of our technology.
      https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-black-steel/JJ8VPZ6YGL
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my LG washer for a couple of months now and I am extremely pleased. It is so quiet and the garment come out very clean. Love the little tune it plays to alert you the washing are done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sublime

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now if they would only invent one that folds the clothes. This Machine has been amazing. If you buy one, read the instructions and watch some Youtubes to get the most out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Capacity is amazing. You can fit a king sized comforter in and comes out sparkling clean. Wifi option is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new washer and got the dryer to match. I love the ease of the controls and the option to change what you want. It's nice and large for comforters. The staff was wonderful and very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG washer and Best Buy made it easy to purchase and get delivered,

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer with modern design. good size for our needs. a decent price the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even better than what I expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It is what I wanted and more!! I can't believe how clean it gets my clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Truly Smart Washer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this washer. The WIFI and AI features are nice additions - so many washing cycles, easy to use and I can control it all with my phone!!!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey, Timmeh! We just love, love, love, you for becoming a part of the LG family! Thank you for sharing details on the amazing features and abilities the LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer possesses! We really value your opinion, as it inspires us to keep developing exceptional products for you and our consumers. We can't wait to hear more five-star feedback! Enjoy! ~Rita LG

  • Rated 5 out of 5 stars

    Meeting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting on pedalstools is a too long of a wait without them its not good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is outstanding. It cleans my clothes better in less time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. This washing machine works great and is always good to have the peace of mind that best buy is there to back you up in case something happens to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Machine is good, delivery services not so great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do like the LG Washer. Works absolutely fine so far. When we ordered it, we asked also for removal of the old washer and were told that is no problem. On the delivery day, 10 minutes for the new machine to arrive, we received a call that they cannot take the old washer away because they would not have enough room on the truck. Seems a bit strange, they deliver one, they should have free room to take another one away. They will have to schedule a different day for taking the old machine away which we did. Well, that day passed an nobody showed up. We had to call, were told that we did not pay for taking the machine away which they found out is not correct as it shows on the confirmation number. Scheduled another day, but somebody would have to be home for signing. The new machine is great so far, the whole handling we are not exactly thrilled about.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old unit. So glad I went with LG! The capacity and features allowed me to wash and dry larger loads and not worry about forgetting it in either machine with the FreshCare option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is 5 star. Features in 1 dial innovative. Then one one option is AI! Washer figures it for you. Have not been able to get washer paired to LG app. Keeps rejecting. Should not be that difficult. Took off 1 star. Washer 5 star,LG leaves lot to be desired but dont need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy installation and setup. Smart features that make doing laundry quick and easy. Saves energy, water, and consumables.

    I would recommend this to a friend