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Customer Ratings & Reviews

$999.99
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The comparable value is $1,449.99

Customer reviews

Rating 4.7 out of 5 stars with 1092 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360° highly for its cleaning performance, with users reporting that it does a great job washing clothes. Additionally, customers appreciate the low noise level of this machine, noting that it operates very quietly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,092 reviews
  • Rated 5 out of 5 stars

    Fully AI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but control through your mobile phone. Even remote access is possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente item I really love it I love the color and the way works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for the washer and dryer. This was a pickup and self install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LEAKS! DO NOT BUY!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!!! One month after the warranty was over, the washer started leaking from the front bottom left corner. Extremely frustrating. Will never buy an LG appliance again. We have had a Samsung lasted longer than this, and we all know how bad Samsung appliances are. Very sorry that I didn’t move my $500 Whirlpool front load machine with us when we sold our home.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out and sharing what happened with your LG Washer (WM6500HWA) model. We understand the importance of having a washer you can rely on, especially when a leak appears so soon after your warranty period ended. One helpful step you can try is checking the drain pump filter area and the front lower hose connections. A loose connection or debris in the filter can sometimes cause water to appear in the bottom left corner. You can also perform a quick inspection by running a short cycle while observing the lower front panel area. For additional guidance, visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448. We’d like to take a closer look at this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. ^Juvy LG

  • Rated 5 out of 5 stars

    Nice and Liked it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product....It is high-end smart system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Product. Just moved and bought all new appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to use an app to control the washing machine. Still new, but working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer with smart technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer. Works well and effective y. The smart technology is a nice added benefit too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG washer. I am so glad that I don’t have to deal anymore with my old washer which was Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these at a great price! Can’t wait to use them !!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Michelle. We appreciate you letting us know about your experience with the purchase of your new LG Washers. We think you're gonna love them! Your comments have been shared with our entire team. When we hear from happy customers, we spread the positivity around! ~Anthony LG

  • Rated 5 out of 5 stars

    SMART Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine , smart machine and fast washing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    salesperson was very well educated in the product as to what a customer needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for a great product 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please w the dryer's performance and the smart capabilities are impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with very low power usage. Very satisfied!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for the generous feedback, Pradeep! It means the world to us that you are happy with your LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We consider customer experience and satisfaction to be our top priorities, and your comment reaffirms that. Let us know if you need anything via private message on Facebook or Twitter, using the handle @LGUSSupport. Keep enjoying it! ~Rita LG

  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great companion to my new large front loader washer. This dries in half the time the older one did

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I had to ourchase these last minute due to my washer messing up. The fingerprints are ridiculous i havr to wioe don very frequent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer. The smart setting is really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding appliance! Best Buy made it easy and cost effective to own this washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI automatic load sensing feature is great. Love it. Must have

    I would recommend this to a friend