Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Angle. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Left. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • LG Mormal I - 1 - Consumer Reports RECOMMENDED Normal 10 CR Consumer Reports RECOMMENDED
  • **Consumer Reports Recommended** Get a laundry upgrade you can feel good about—LG is one of the most reliable laundry brands according to Consumer Reports.* *Consumer Reports does not endorse products or services. --- **CR Consumer Reports Recommended** LG WM6500HWA After extensive testing and research, Consumer Reports determined this product to be: - TOP PERFORMING - RELIABLE - ENERGY EFFICIENCY **OVERALL SCORE: 83** 0-100 Scale - 61 Rotated - 61 Normal **As of August 2023** 127 RATED 35 RECOMMENDED 1983 HOURS OF TESTING **About CR Washing Machines Testing** **Pros** - Using the Normal cycle, the washing performance is Excellent. - Energy efficiency is Excellent. - Water efficiency is Excellent. - Gentleness is Very Good. - Noise is Very Good. **Cons** - Using the Normal cycle, the vibration is Good. - Moist is Just Good. **For a full review of this product, please visit consumerreports.org** --- WM6500HWA 86% Best Rated
  • The image features a white LG washing machine with a spin cycle. The machine is described as being America's most reliable line of appliances, as indicated by the 2023 J.D. Power reading. The washing machine is designed to provide efficient and reliable performance, making it a popular choice for homeowners.
  • LG ThinQ is a modern and smart washer and dryer set with a mega capacity of 5.0 cubic feet. The washer and dryer feature a digital dial control and built-in intelligence, making them highly efficient and user-friendly. The ThinQ app and ThinQ Care add convenience and control to the user experience.
  • LG ThinQ | ThinQ Care WASH OR DRY FOLD REPEAT 2u 3 LO ThinQ App & ThinQ Care Get more with the app Use the ThinQ app to operate your washing machine and get proactive alerts. Keep your appliances running smoothly with ThinQ Care.
  • The image features a washing machine with a control panel and a button labeled "Normal." The machine is designed to handle mixed loads and cotton or linen fabrics, providing a convenient and efficient washing experience. The washing machine also has built-in intelligence and automatic sensors that choose the cycle for you, ensuring that the best wash setting is selected based on the fabric type and soil level.
  • The image features a stack of white pillows and towels, with a basket of towels in the foreground. The text "Get it all done in less time" is displayed prominently, emphasizing the efficiency of the mega capacity washer. The image is likely used for advertising purposes, showcasing the benefits of using a mega capacity washer for laundry.
  • The image features a white washing machine with a sleek design and modern digital controls. The machine is equipped with a digital display and a control panel, making it easy to use and navigate. The washing machine is designed for mixed loads and cotton or linen fabrics, and it offers various spin cycle options. The streamlined, flat-front design adds to the overall aesthetic appeal of the appliance.
  • LG - ThinQ Care: Life is Better When Your Home Runs Smarter. Download the ThinQ Care App for smart alerts to keep your appliances running smoothly. Usage Report: Number of Cycles. ThinQ Care is included on eligible models.
  • Alt View 12. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 13. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 14. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 15. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 16. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 17. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 18. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 19. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 20. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 21. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 22. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 23. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 24. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 25. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 26. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 27. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 28. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 29. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 30. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 31. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 32. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 33. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 34. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 35. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • The text on the image reads: "1 LG . G Normal - - - - - : - - Sor - Soas Cotians Ses - -e Soan F Cae ... DN Letve -". This text is not coherent or organized, so it is not possible to group and correct it.
  • Alt View 37. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 38. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 39. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • BBY Overview - LG Front Load Laundry Digital Dial video 1 minutes 33 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • LG Washer & Dryer with Informative LCD Digital Dial Video video 0 minutes 28 seconds
  • LG Washer & Dryer with Smart Pairing Technology Video video 0 minutes 25 seconds
  • LG Laundry Digital Control Knob Video video 0 minutes 16 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • WM6500H_A 5.0 cf Front Load Washer Product Features Video video 1 minutes 19 seconds

LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

Model:
WM6500HWA
SKU:
6529901
Highly rated by customers for:
Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 980 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 as a high-performing appliance, frequently praising its superior cleaning ability, quiet operation, and user-friendly design. Many appreciate the washer's large capacity and modern aesthetics, along with the added convenience of steam and energy-efficient features. Positive feedback also highlights the machine's innovative features and overall quality. The product receives overwhelmingly positive reviews regarding its performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 980 reviews
  • Pros mentioned:
    Noise level

    Super Quiet and Great Buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but great things to say about the washer. Unbelievably quiet washer. I normally run the washer twice a week while I work from home. I could easily forget that it was running.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    LG Front Load Washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Very quiet and little vibration. Great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    #1 washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so easy to use. It gets our clothes clean in half the time. Saving water and electricity.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very happy , now has more space to the previous one . More quiet , I’m happy too w/ my good decision ..

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Excellent and quiet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet and efficient it is. It replaced a 14 year old LG washer. Hope this one lasts longer.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Great Appliances

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, cleans clothes great nice and quiet, no problems with larger loads

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old washer that would take forever to finish large loads. This washer can take nearly two loads compared to the old one and wash in the same time or faster. Works great with the app and helps keep track of when the clothes is finished. Settings are easy to use and modify to needs. The EZ-dispense system is great and helps keep track of how much detergent is used and find out how to make it last longer.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Great Purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the quality, ease of use and efficieny of this LG washer dryer pairing.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very silent and beautiful!!! I recommend it to everyone!

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    New LG washer. Will it last a decade?

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great my previous LG was purchased 8 years ago. I love the app. It tells you when the load is finished. I connected the whole family so we all get notifications and can move the clothes along. The auto dispense is also great. There is a manual override if needed. The only thing it doesn’t have a manual softener dispenser. Quite, doesn’t shake. Also love the drum light, just wish it had a physical button on the machine to activate it. Turbo cycle is really fast. Do a load in under 30 mins. I got the dryer with it too.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Great Washer!!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer now for 5 months - and I love it! It is spacious, quick, cleans well.

    I would recommend this to a friend

  • Great Washing Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in my space and works even better. Happy with the purchase.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Very Good Product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is super quiet and does an amazing job cleaning. We will definitely get another one next time around!

    I would recommend this to a friend

  • Like the new LG washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the style, appearance, technology of this LG washer. We had an LG washer before getting this new one. After we figured out the new technology, we have enjoyed it very much, Much better than a ten year old washer!

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • LG Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good, love the steam option and the fact that I can connect to it through Wifi.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Wash large items but beware internet

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer will not only wash but it will wash large quilts. I’ve got a queen sized bed and have no issues with all my bedding. The problem comes in when you have to network this washer to your internet. I got help at the beginning and it worked well. I had trouble when my internet service provider upgraded my internet speeds. I got a different router which changed things. Fortunately for me it was after warranty. I called Best Buy total membership service which did 5 minutes of help then they passed me on to LG support. LG charges to go farther to resolve. I didn’t pay. So now I don’t have connectivity for the added functionality. Now my washer is just like any other washer. Disappointed after paying premium price and now reduced to regular

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We’re glad to hear that the LG Washer (WM6500HWA) model, handles large loads like your queen-sized quilts with ease! However, we completely understand your concern with the connectivity issues after your internet service upgrade. We strive to provide high-quality products that exceed our customer's needs and expectations.

      For troubleshooting your connectivity issue, we recommend ensuring that the washer is within range of your Wi-Fi signal and that your router is properly configured to allow for device pairing. Sometimes, a simple restart of the washer and router can help re-establish the connection. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-the-wifi-connection--20152621442788.

      If you still need assistance with reconnecting your washer, please send us a private message on social media @LGUSSupport. While the warranty may have expired, we can help guide you through possible solutions or provide advice on how to maximize your washer's smart features.

      We appreciate your feedback and are here to help you get the most out of your LG appliance. ^Juvy LG

  • Pros mentioned:
    Design, Ease of use

    Slick looking

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and easy to use appliance. Fits perfectly in slick environments.

    I would recommend this to a friend

  • Washer/dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/5 bought from bestbuy outlet store. Works well, no issues so far

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Looked good before frame damage

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a beautiful machine before the damage it incurred during delivery and install.

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 in Black Steel, and I’m extremely satisfied with its performance.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
Page 14, Showing 261-280 of 980 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.