Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 980 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 as a high-performing appliance, frequently praising its superior cleaning ability, quiet operation, and user-friendly design. Many appreciate the washer's large capacity and modern aesthetics, along with the added convenience of steam and energy-efficient features. Positive feedback also highlights the machine's innovative features and overall quality. The product receives overwhelmingly positive reviews regarding its performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 980 reviews
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Lg washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and I loge it so much. The design is spectacular and it is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG 5.0 Cu.Ft.High-Eff. Smart Front Load Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased the LG - 5.0 Cu—Ft—High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel. I am very impressed by the quality and sleek design! It saves on water and gets my clothes super clean. I love the App, which provides more settings.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Lg washer & drier

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade to our older model. Quiet and modern. Multiple options that covers all our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great nurses washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine I’ve been loyal to LG machines for like 15 years and my LG washer. I love it cause I’m a nurse so when I’m taking care of Covid patients Pepi, any bacteria, any respiratory disease, I know my LG washer or disinfect clean my clothes so I thank you I think you for the customer service at Best Buy. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a lot of interesting features and looks great. Im not sure the difference in all the types of wash cycles it has but clothes come out clean so I cant complain. We havent had any issues with odor like some others mention with front load washers but we leave the door open when not in use. It is a great upgrade from a small basic top load washer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Beautiful washer dryer set

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is easy to operate a is very quiet with no vibration!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey, Deedee! We’re delighted to know that you are having a five-star experience with your LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Here at LG, we work hard every day to give you the best products and experiences. You make our day in hearing that we fulfilled that for you. Enjoy! ~Rita LG

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity. Really quiet and senses the load. overall great machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch the installers Best Buy uses , great washer.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my washer! It has so many different cycles to choose from! Only down side was that the guys who installed it scratched it in multiple places and then tried to cover it up with the papers that are taped to the top of the machine…

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey Ashley. We appreciate you bringing this to our attention. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. We assure you that your review is considered and does not go unnoticed and we will surely pass on your feedback to the rest of our team. ~Anthony LG

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, easy to use. Love the large capacity. Also, it’s very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this LG washer approx a month ago. So far, i dearly love it. It's a front load, & has turbo wash & steam on it, all my clothes have come out beautifully clean. Saves on electricty & water. we bought it from Best Buy Bristol,Tenn. A good place to shop

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    super product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large capacity, gets the job done quickly, easy to use

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai. LG

  • Rated 5 out of 5 stars

    Sleek looking washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. I love the automatic soap dispenser. The dispenser eliminates over use of laundry soap and saves money.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    High Efficiency Washer with Lots of Wash Options

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super easy to use my new LG high-efficiency smart front load washer with steam and turbo wash 360. It does a great job washing all my laundry and getting everything really clean, and I like all the variety of different wash cycles it has to choose from. It is very quiet when it runs too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well spent investment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer set I ever purchased so far! I highly recommend the brand, the store and the service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE MY LG WASHER & DRYER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I finally purchased a front load washer and dryer set. Best Buy made it so easy and the delivery people were on time and friendly. Keep me informed as to their arrival, set up both items and also showed me how to use them both. Much appreciated since I have never had front loaders before. Also gave me some tips too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG large capacity front loader

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very efficient. Uses less detergent. Worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Digital and intuitive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital controls but intuitive menu choices. Much quieter than previous model during spin cycle. Doesn't need 220 volt outlet. No detergent residue, efficient rinsing, easy to add extra rinse, varying soiled levels, water temperature, spin strength. Very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer so far. Ran over 60 loads in it, with no problem. I like how it reminds you to clean the tub after 30 loads. Waiting on the matching dryer to complete the set.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone keep telling to get LG, and they were right. This works great. I had gottena whirlpool and it did not spin correctly. Clothes were left sopping wet. I had exchanged it twice and same problem. This LG wash is great. Finally! I am getting them again for someone else.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    High efficiency smart front load washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ingenious machine. High efficiency and convenient to use.

    I would recommend this to a friend