Customer Ratings & Reviews
- Model:
- WM6500HWA
- SKU:
- 6529901
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its exceptional cleaning performance and quiet operation. Many appreciate the user-friendly design, large capacity, and modern aesthetic. The washer's size and innovative features also contribute to a positive customer experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Wash large items but beware internet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer will not only wash but it will wash large quilts. I’ve got a queen sized bed and have no issues with all my bedding. The problem comes in when you have to network this washer to your internet. I got help at the beginning and it worked well. I had trouble when my internet service provider upgraded my internet speeds. I got a different router which changed things. Fortunately for me it was after warranty. I called Best Buy total membership service which did 5 minutes of help then they passed me on to LG support. LG charges to go farther to resolve. I didn’t pay. So now I don’t have connectivity for the added functionality. Now my washer is just like any other washer. Disappointed after paying premium price and now reduced to regular
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We’re glad to hear that the LG Washer (WM6500HWA) model, handles large loads like your queen-sized quilts with ease! However, we completely understand your concern with the connectivity issues after your internet service upgrade. We strive to provide high-quality products that exceed our customer's needs and expectations.
For troubleshooting your connectivity issue, we recommend ensuring that the washer is within range of your Wi-Fi signal and that your router is properly configured to allow for device pairing. Sometimes, a simple restart of the washer and router can help re-establish the connection. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-the-wifi-connection--20152621442788.
If you still need assistance with reconnecting your washer, please send us a private message on social media @LGUSSupport. While the warranty may have expired, we can help guide you through possible solutions or provide advice on how to maximize your washer's smart features.
We appreciate your feedback and are here to help you get the most out of your LG appliance. ^Juvy
- Pros mentioned:Design, Ease of use
Lg washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well and I loge it so much. The design is spectacular and it is very easy to use.
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 in Black Steel, and I’m extremely satisfied with its performance.
I would recommend this to a friend- Pros mentioned:Capacity, Ease of use
I like
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot, it fits a lot of clothes and it's easy to use
I would recommend this to a friend LG delivered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent machine delivery that was botched the first time definitely fix the second time Highly recommend recommended
I would recommend this to a friend- Pros mentioned:Design, Noise level
Lg washer & drier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An upgrade to our older model. Quiet and modern. Multiple options that covers all our needs.
I would recommend this to a friend - Pros mentioned:Noise level
Quiet and efficient!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans clothes very well, it's quiet, efficient, and looks beautiful in our laundry room. The smart technology is nice because it has the capability to send alerts to your phone when your laundry is finished. After years of having Samsung, we're happy we made the switch to LG.
I would recommend this to a friend - Pros mentioned:Capacity
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good capcity. Does require that you clean it regularlly.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Beautiful washer dryer set
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This set is easy to operate a is very quiet with no vibration!
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey, Deedee! We’re delighted to know that you are having a five-star experience with your LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Here at LG, we work hard every day to give you the best products and experiences. You make our day in hearing that we fulfilled that for you. Enjoy! ~Rita
Clothes come out clean and smelling great.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went for an upright Samsung for a few years and terrible. This washer clothes come out and very minimal mold build up as the door stays open without the need for door stopper. Also keep detergent drawer out to dry and prevent mold. Great motor in 5.0 model and you can tell stronger and more durable
I would recommend this to a friendWatch the installers Best Buy uses , great washer.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my washer! It has so many different cycles to choose from! Only down side was that the guys who installed it scratched it in multiple places and then tried to cover it up with the papers that are taped to the top of the machine…
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey Ashley. We appreciate you bringing this to our attention. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. We assure you that your review is considered and does not go unnoticed and we will surely pass on your feedback to the rest of our team. ~Anthony
- Pros mentioned:Cleaning performance
Great nurses washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washing machine I’ve been loyal to LG machines for like 15 years and my LG washer. I love it cause I’m a nurse so when I’m taking care of Covid patients Pepi, any bacteria, any respiratory disease, I know my LG washer or disinfect clean my clothes so I thank you I think you for the customer service at Best Buy. Thanks.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the large capacity. Really quiet and senses the load. overall great machine
I would recommend this to a friend So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has a lot of interesting features and looks great. Im not sure the difference in all the types of wash cycles it has but clothes come out clean so I cant complain. We havent had any issues with odor like some others mention with front load washers but we leave the door open when not in use. It is a great upgrade from a small basic top load washer.
No, I would not recommend this to a friend- Pros mentioned:Noise level
LG Front Load Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer! Very quiet and little vibration. Great machine.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Great washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine, easy to use. Love the large capacity. Also, it’s very quiet.
I would recommend this to a friend - Pros mentioned:Design
LG 5.0 Cu.Ft.High-Eff. Smart Front Load Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased the LG - 5.0 Cu—Ft—High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel. I am very impressed by the quality and sleek design! It saves on water and gets my clothes super clean. I love the App, which provides more settings.
I would recommend this to a friend My LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this LG washer approx a month ago. So far, i dearly love it. It's a front load, & has turbo wash & steam on it, all my clothes have come out beautifully clean. Saves on electricty & water. we bought it from Best Buy Bristol,Tenn. A good place to shop
I would recommend this to a friendLG Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really good, love the steam option and the fact that I can connect to it through Wifi.
I would recommend this to a friendWhat a relief
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a relief, this washer just functions well and all clothes are clean. So much better than the old one
I would recommend this to a friend