Customer Ratings & Reviews

The soap dispensing drawer had bad mold that caused the tray to be stacked. The guide for soap dispensing is also installed warped and not flush against the entry further causing the drawer stuck issue. Cheap injection molding and bad QC. Cleaning action is rough for the delicate cycle. Cannot clean queen size comforter thoroughly. I do like the thinkQ app control. Too bad the hardware is subpar. Will never trust LG brand again.

I can't believe the difference in cleaning. I was constantly buying new clothes due to armpit stains, thinking I was the problem. Well it turns out our old top loader should have been junked the second we bought it new. I went through my closet and ran a sweat stains cycle on all of my shirts that had armpit stains and I was astonished the difference the new LG washer made. I wouldn't wear these shirts around the yard due to sweat stains and I now could now wear to church again as the stains were miraculously taken out. My wife is thrilled at the cleaning power and ability to remove stains from our childrens clothing that used to take some elbow grease and stain remover prior to the washer can now be tossed in without any additional effort with stains coming right out. I really do think the turbo 360 is the ticket with several jets of water squirting the clothing during the wash cycle. The washer is super quiet and spins the clothes almost dry, resulting in less time spent in the dryer. VERY energy efficient. We honestly have nothing bad to say after the first couple months and 40 cycles in. Despite the washer having so many cycles, it is super easy to use and operate. The one down fall would likely be the amount of tech in this washer and a lot of things that could break or malfunction in the future. Worth every penny!

I've been using the LG washer for a few months now, and it's been great so far. It handles large loads with ease, and the clothes come out really clean. The different wash cycles are useful, and it's relatively quiet, which is a bonus. I also like the sleek design and how easy it is to use. Overall, it's reliable and gets the job done well.

This washer has been a great upgrade. The TurboWash 360 gets clothes clean fast, and the steam option helps with stains and freshness. It runs quietly, even with large loads, and the smart features are convenient. Sleek design in white makes it look great stacked with the matching dryer.

The only thing I would like on this washer is the ability to switch the door opening for ease of transfer to the dryer. Other than that, I love this washer for ease of use and the variety of cycle modes. The ability to clean the machine is something new that will be very useful. The look of the set with the matching dryer is clean and elegant. The laundry seems to come out cleaner than with the 30 year old top loader it replaced. The ThinQ app is a bonus as well.

Great washing machine. Super efficient and quiet. It does a great job of cleaning everything!

We have been so very pleased with the quality, design and quiet opperation of our new washer. We love how clean our laundry is after all cycles! The options are wonderful as well! Love it!

The LG Smart Front Load Washer is a game-changer. Its TurboWash 360 technology is speedy and effective, while the steam feature tackles tough stains effortlessly. The added smart capabilities make laundry a breeze, allowing remote control and monitoring via the app. The washer operates quietly and efficiently, making it a valuable addition to any home.

Wanted a washer and matching dryer that were large capacity, quiet, easy to use and easy on clothes. Does all of that well

Really a great washing machine. Very efficient, nice, and great capacity. Only downside is that it is hard to connect it to wifi. And most of its useful functionalities are available on its mobile app. BestBuy installers didn’t bother themselves to connect it to our wifi. They even didn’t arrange or adjust the position of the machine. They just hooked it up and left us with the mess. And believe me, it is very heavy to move. We pushed it back and forth, side to side. Overall, we are very happy with the our purchase. Just get someone with technical knowledge to contact it to your wifi, and mobile app. And then you can enable functions like spinning only or raising only on the device itself. At the beginning it looks not user-friendly but after connecting it to wifi it is very easy to operate and the app gives you very useful information.

My name is Abu, and I just purchased the LG 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 from Best Buy. This washer has truly impressed me with its cutting-edge features. Best Buy's reliable selection ensures that I've invested in a top-notch appliance. The high-efficiency design, coupled with Steam and TurboWash 360 technology, makes laundry a breeze. Best Buy's smooth service added to the satisfaction of this purchase, making it an excellent addition to my home.

So far so good. It’s way quieter than my previous washer (Samsung). I love the features on it like the AI and the app. Sometimes I’m so busy I forget I have clothes in the washer and my phone notifies me when my load is done. I am able to put a full set of king size sheets and a thin comforter inside with no issues. (I haven’t tried my thick “winter” comforter yet.)

Love all the features and its large capacity. Seems to really get clothes clean. Very user friendly.

Terrific machine. Nice large capacity, and cleans very well even as it is quicker than my last washer. Great value when combined with the matching dryer.

I am in love with this washer. The reviews on LG washers are excellent so I chose the LG 5 CuFt HE Front Load and am very pleased with this purchase. Besides it's huge capacity, it gets the clothes cleaner and is done in half the time my old GE washer took. I like that it notifies my phone when the cycle is done and then it tells the dryer what cycle to use. I highly recommend this washer.

Very happy with the quality, ease of use and efficieny of this LG washer dryer pairing.

Cleans clothes very well, it's quiet, efficient, and looks beautiful in our laundry room. The smart technology is nice because it has the capability to send alerts to your phone when your laundry is finished. After years of having Samsung, we're happy we made the switch to LG.

It's doing a great job so far. Easy to use, fairly quick machine, with good cleaning and a very large capacity.

Does everything I need it to do and more. The washer is very quiet and I don't have any initial complaints of the washer alone. If you do stack the drier, the knob and settings are too high and it's hard to see what is selected.

Had a previous model from 8 years ago in my previous house. Haven't been able to use a ton yet because this went into new property. Machine runs quiet. The touch screens are a great upgrade to keep the machine looking sleek. Will be interested to test its capacity on queen size items, but all signs point to it being effective.