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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 980 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 as a high-performing appliance, frequently praising its superior cleaning ability, quiet operation, and user-friendly design. Many appreciate the washer's large capacity and modern aesthetics, along with the added convenience of steam and energy-efficient features. Positive feedback also highlights the machine's innovative features and overall quality. The product receives overwhelmingly positive reviews regarding its performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 980 reviews
  • Rated 5 out of 5 stars

    AI driven washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AI features make it easy to use with minimal intervention. The washer manages use of detergent efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super impressed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy with the washer and dryer combo. Love all the features on these machines. The biggest bonus, they are a lot more quiet than the other machines we had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and easy of use. Loved the usage, size and looks

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, smooth operation. This washer is very quiet and does a great job. We were a little skeptical going from a top-load to a front load, but everything comes out clean!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi! Thanks for the 5 star review acknowledging the quality of our washers! #LifesGood when the only sound you've heard from your washer is the chime indicating that its done, signalling you to get your clean clothes out of the washer. Should you ever need support, don't hesitate to reach out to us via social media (@LGUSA on Facebook, @LGUSSupport on Twitter). ^Chris LG

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good stuff. Waiting for installation. Delivery service is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new front loader

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced old front loader that had lasted many years. Using for 2 months now and loving it. Do wish display on knob was a little larger for the fine print but no other user complaints. Much smarter and automated than prior unit but still able to customize cycle settings on right hand panel after selecting main cycle on dial.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use and efficient

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Washing machine has been super easy to use. Love the rotating dial. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They dent very easily.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a set with sidekick pedestals. The washer is fine. Cool that you can just fill the detergent tray every so often and it auto dispenses the right amount. The reason I am giving them only 3 stars is because they are extremely fragile. I had to have 3 different dryers delivered over the span of 3 months because they kept showing up damaged. Then after finally getting them into place and installed, I noticed a bunch of tiny dents all over them. If you're the kid of person that wants perfection, don't get these. Any little thing hitting them will dent them.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks From the salesman and the delivery guys, everyone was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding washer with great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! We've been running this washer nearly continuously since we got it to get caught up on laundry. Works great with outstanding features. Nice clean digital controls, and lots of additional functions through the app, including the ability to add additional custom cycles or remove cycles from the front panel control knob. The bulk detergent took a short time to get used to, but working great! I like that you don't have to add detergent for each individual load. The app allows you to customize the amount used, and it automatically adjusts for larger / smaller loads or heavier cleaning cycles. A great washer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer with great capacity. I like the pedestal it is easy to use for small load

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Best Buy Employee

    Rated 5 out of 5 stars

    Great product and perfect washing results

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from LG. Very quiet and lots of cool tech in the washing machine, washing results are great!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Does it all!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a lot of clothes, has many wash options and is quiet and pretty to boot. Love this washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a Must Buy item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I highly recommend the set! Wish I would’ve gotten them sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washer & dryer set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer and dryer set, it is very quick and quiet. Fantastic job washing and drying! Would recommend these machines!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance with a lot of cool tech. A little on the pricey side but it’s worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new washer easy to use and works great with remote start via the LG app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my new washer. LG is an excellent brand. I bought the dryer, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replaced Samsung with LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy delivery with total tech. Very professional. Works great. Replaced a Samsung with this LG. Very happy

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    EXCELLENT WASHER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT FOR ME, IT WORKS SMOOTHLY AND THE MACHINE IS RUNNING IN SILENT ALL THE TIME

    I would recommend this to a friend