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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 980 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 as a high-performing appliance, frequently praising its superior cleaning ability, quiet operation, and user-friendly design. Many appreciate the washer's large capacity and modern aesthetics, along with the added convenience of steam and energy-efficient features. Positive feedback also highlights the machine's innovative features and overall quality. The product receives overwhelmingly positive reviews regarding its performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 980 reviews
  • Rated 4 out of 5 stars

    Two Weeks In - So Far, So Good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial Impression: It seems good. BB rushed me to review it, so we don't have a lot of experience with it yet. The wife has not complained yet. It does spin the laundry noticeably drier than our previous washer. That supposedly cuts energy used by our drier. If it hangs in there for a few months, I might bump it up a star.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there! We’re delighted that you are having a four-star experience with your LG Smart Front Load Washer. Thank you for sharing its excellent features. We value your comments because they inspire us to keep developing exceptional products. We can't wait to hear more amazing feedback! ~Rita LG

  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, installation was good. Wish the guys had shoe protectors and covered our floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used it for 2 months now. So far working well and quiet when running. We bought the bottom stands as well and they look nice in combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Best Buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is great— exactly as described. Best Buy’s website and customer service are great. So are the prices. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! It's efficient, senses the load and basis the wash time accordingly, and adds the detergent and fabric softener. I bought the Side Kick washer in the pedestal under the washer and both work well. This is the best washer we've had and we've had many great washers.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thanks for the feedback. We really do appreciate it. Customer feedback is always valuable. It helps LG improve its products and customer service. We are excited to hear that you are enjoying your new LG Washer. If you have any questions or concerns. Please reach out to our LG Support Team via Facebook or Twitter. They will be more than happy to assist. Thank you. `Jai. LG

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good and modern looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all is working well with no issues. I like the way it looks and it’s user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clothing and other items smell better with this washer. Maybe because it washes the items better. Not as loud as our other washer that this replaced.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A solid purchase

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this purchase. Not your conventional washing machine, and the Turbo Wash is amazing. You will not go wrong with this purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best washing machine ever

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this washing machine! It’s so awesome, holds a whole container or detergent and you can delay set it from an app on your phone so it doesn’t sit in for an extended time. If you have an Alexa in the house you can set it up to where the Alexa will tell you when the wash is done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine that has the technology that eliminates any guesswork out of the modern machines with AI

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Decent Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Low noise clean clothes. Haven’t tried pedestal washer yet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Units fit well in space designated. New but appear to be efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer with Steam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only owned it for a few weeks; however, it has been working perfectly so far. It was purchased to partner with its stackable dryer. We hope its long term use stays at the 5-star level. The space saving in the laundry room is wonderful. The delivery and installation went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Load size and dimensions fit our laundry room perfectly side by side as well as stacked which is what we ended up doing. Door can be adjusted to open from either side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and works fantastic, easy to use as well as easy to connect to WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster wash time than my older high-efficiency washer. Love the bulk load soap. Open the door, throw a bunch of clothes in, hit “Ai wash” and wait for the app to tell me it’s done. Best washer by far.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Mike. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony LG

  • Rated 5 out of 5 stars

    Awesome value and great quality!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and excellent user friendly touchscreen interface. We purchased the both the washer and dryer and were very impressed with how quiet they were. The app is easily connected and very intuitive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good almost 6 months in and no problems. AI feature works well. This thing will never let you forget a load. You can also start your laundry (as long as you load it prior to) and have it ready to dry before you get home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very polite and timely all questions answered! Super machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New update.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my older LG this undated version and I am extremely happy. I really like the feature that lets you add the detergent for several loads at once.

    I would recommend this to a friend