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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 980 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 as a high-performing appliance, frequently praising its superior cleaning ability, quiet operation, and user-friendly design. Many appreciate the washer's large capacity and modern aesthetics, along with the added convenience of steam and energy-efficient features. Positive feedback also highlights the machine's innovative features and overall quality. The product receives overwhelmingly positive reviews regarding its performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 980 reviews
  • Rated 5 out of 5 stars

    love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good and its a great buy. I love how it looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WASHER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great front load washer Lots of wash options and choices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent No complaints Download occasionally to update your programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our washer for only a month but so far we are very pleased! The larger capacity washing tub is awesome! It allows for much less washing time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A great upgrade from my 20 year old estate washer. Much more economical and the smart functionality adds to the overall experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the new washer. Large load compared to our 20 year old LG.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered expensive appliances, extremely frustrated with poor customer service of Best Buy. Their tech had language problem, left without installation, waited 9 days to get it and then another 7 days until someone else come to install it. I had to contact them at least 10 time, offshore staff they spoke alien language as if talking to a robot. I requested that a manager from the States call me, which never happened.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, RohullahS. Thank you for reaching out about your LG Washer (WM6700HBA) model. We understand the importance of having a smooth installation experience, especially after investing in new appliances. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to discuss potential solutions. You may also try checking the washer’s installation status and cycle functions through the ThinQ app, which can help confirm that everything is set up correctly once the unit is in place. For more guidance, visit https://www.lg.com/us/support/product/lg-WM6700HBA.ABLEVUS. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic Machines

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machines! No issues what so ever! Very happy with the amount of options LG provides for different cycles on their machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kelly’s baby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine and all features, i no longer have to run downstairs to see if the washer complete its cycle. I received all notifications on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inlove!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electricty, soap and water efficient! I could not have chosen a better washing machine set!❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Lee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great deal! And great service! I am buying in best buy most of my tech purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Front Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my LG front loading washer now for 2 weeks. I love all the options for washing different types of loads and especially the setting for washing a speed wash. Very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a really good washing machine. I can recommend it to anyone interested in an LG

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Remote for Wi-Fi will not stay on.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying BEST BUY DELIVERY SERVICE IS Terrible! They do not check that they have everything for the install and that the items are not damaged. We have been rescheduled several times due to these issues. 1st pedestal for the washer came crushed. The second one came with no hardware to install it to the washer. Then they kept rescheduling, and rescheduling, and rescheduling again, and again also on the washer itself, the remote will not stay on, even though there is a button to toggle it on to remain on it, continuously cuts itself off and tells you to go to the machine two options and turn it back on which is a hassle, what is the point in having a remote when you can’t use it remotely! I called LG and they cannot even figure out why it will not stay on. There is nothing wrong with my Wifi signal at all or connectivity. Also, does not have an add water feature, which is a drawback for my previous washer. The dispenser drawer where you put the detergent is very flimsy and feels like it’s going to break when you open and close it , everything else seems to be good. Other than that I’m not sure how long this washer will last my last LG washer lasted 14 years but things were being made better back then if they don’t get this pedestal issue figured out everything’s going back.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your [visit/experience] with us fell short of expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements of our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns your reporting. We along with the community appreciate your kindness of sharing today . https://www.lg.com/us/support/help-library `Tanisha LG

  • Rated 5 out of 5 stars

    Quick wash it amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going years without being able to do a quick load of laundry this unit is amazing! I can do a load in as quick as 18 min! Love It!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hernán

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I lake the color super elegant I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works very well. We love it and the best part is that it dries so fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG GOOD BUSINESS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Great , nice color, WIFI,fast,and easy. GOOD BUSINESS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. I highly recommend recommend purchasing appliances from Best Buy. They really work to get the customer exactly what they need. Their customer service is impeccable. I am extremely satisfied. All of my appliances are LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Krishnan Naidoo - LG Smart Front Load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and elegant. Functional and easy to use, with minimal noise.

    I would recommend this to a friend