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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 980 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 as a high-performing appliance, frequently praising its superior cleaning ability, quiet operation, and user-friendly design. Many appreciate the washer's large capacity and modern aesthetics, along with the added convenience of steam and energy-efficient features. Positive feedback also highlights the machine's innovative features and overall quality. The product receives overwhelmingly positive reviews regarding its performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 980 reviews
  • Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washers I have ever bought would extremely happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it!!!! I love this washer. The cycles are great, the notifications when your load is done is a huge benefit!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen kept saying softner and detergent were low even on the first use, after that on every load it would say the same thing other than that it washed good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Wonderful featurea, quiet, customizable, nice app

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LEAKS! DO NOT BUY!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!!! One month after the warranty was over, the washer started leaking from the front bottom left corner. Extremely frustrating. Will never buy an LG appliance again. We have had a Samsung lasted longer than this, and we all know how bad Samsung appliances are. Very sorry that I didn’t move my $500 Whirlpool front load machine with us when we sold our home.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out and sharing what happened with your LG Washer (WM6500HWA) model. We understand the importance of having a washer you can rely on, especially when a leak appears so soon after your warranty period ended. One helpful step you can try is checking the drain pump filter area and the front lower hose connections. A loose connection or debris in the filter can sometimes cause water to appear in the bottom left corner. You can also perform a quick inspection by running a short cycle while observing the lower front panel area. For additional guidance, visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448. We’d like to take a closer look at this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. ^Juvy LG

  • Rated 4 out of 5 stars

    Space saver's

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working! Great looking save energy & water (:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the purchase. The AI mode is the best… these washer and dryer are a perfect pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spin cycle is marginal. Difficult to reach things in the back of the tub. The taller stand would be recommended but it is pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to washing machine LG is the best with great washing features, technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WASHER!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great washer!!! I love it. I really like that it connects to internet and you can control everything with your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer and Dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is good. Great product. Best Buy provided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great.Fast service love the team.That Delivered it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t over think it. Buy it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my washer & dryer. Everything is so clean when the laundry is done. Best investment ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job LG

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old Samsung equipment and thank goodness. This unit works so much better and the WiFi integration is nice when set up through the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washing and dryer review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints or issues with appliance. Loved the detergent capacity such that fill once and it uses for multiple loads which is of great use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiest!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer machine it’s wonderful and the staff are the best we’ve ever dealt with! Ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run an airbnb business and have bought 4 washer and dryer sets in the last 3 years and this is the best one by far. AI wash mode is a gem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    huge, good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great washer. need to get custom modes downloaded, or you'll be making manual changes all the time

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, Danny! It's great to hear you're enjoying your new Front Load Washer, and making the most of it's features! Please don't hesitate to reach out if we can ever help. ^Ian LG

  • Rated 5 out of 5 stars

    Great replacement washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. The UI is easy to understand and tailor to whatever wash you need. The dispensers are convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer -very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, clothes come great, and it uses lot less water than my old one, the app works good, it tells us when the cycle is done and we can restart it if needed... Very happy.

    I would recommend this to a friend