Customer Ratings & Reviews
- Model:
- WM6500HWA
- SKU:
- 6529901
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 as a high-performing appliance, frequently praising its superior cleaning ability, quiet operation, and user-friendly design. Many appreciate the washer's large capacity and modern aesthetics, along with the added convenience of steam and energy-efficient features. Positive feedback also highlights the machine's innovative features and overall quality. The product receives overwhelmingly positive reviews regarding its performance and ease of use.
This summary was generated by AI based on customer reviews.
LG washing machine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.such an amazing washing machine. i love that you can use an app to start it
I would recommend this to a friendDr.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Positive experience. The guys in the store were honest and professional. The installation was smooth.
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The steam fresh cycle is so convenient! I also use the AI cycle on the dryer, but for some clothes that need a quick refresh, steam is perfect.
I would recommend this to a friendGreat Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great new all purpose washer that has done everything we have asked it to do.
I would recommend this to a friendWashing machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine is very good and it can contain alot of clothes and it washes excellently well
I would recommend this to a friendBrand response from LGAnswers
Posted .We’re delighted to know that you are having a five-star experience with your LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We work very hard to give you the best products and experiences. You make our day in hearing that we fulfilled that for you. Enjoy! ~Rita
WE LOVE BEST BUY !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE LOVE THE WASHING MACHINE - THE GENTLEMAN THAT HELPED WAS ABSOLUTELY WONDER.
I would recommend this to a friendLeak 20 min after install. No help from best buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy appliances from best buy go to NFM or Home Depot. Leak 20 min after install. No help from best buy. Told to call back in 24 to 48hes after system updates. Bad experience bad customer service no solution or help offered. Had to get a plumber to repair install. I could not move the washer by self. No leaks from washer or pipes. Just connections not tight and no Teflon tape.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there.
Thank you for sharing your experience. We understand that you had issues with the installation of your LG Washer model WM6500HWA and faced challenges with customer service.
Please send us a private message on our social media platform via @LGUSSupport. We can assist you with any concerns you have about your washer and provide guidance on ensuring proper installation. We’re committed to helping you resolve this issue and improve your experience with our products.
^Sam
The best washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how smooth it runs, and also that it doesn’t take as long of a time to finish
I would recommend this to a friendrobb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great washing machine love the quietness, wash time and steam capability.
I would recommend this to a friendBrand response from LGAnswers
Posted .Just what we like to hear! Nothing is better than your own voice belting out your own tunes while cleaning effortlessly. We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Dependable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have good experience with LG appliances. No trouble at all. I love this appliance with smart AI technology.
I would recommend this to a friendWaste of Money - do t be fooled.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS WASHER if you are on well water. There is a screen filter that clogs up within months and makes the washer unusable. To fix requires pulling out the washer, disconnecting input hoses, and removing filter to clean every few months. Per technician this is a very common problem with this unit but LG will not accept ownership as manufacturer defect and will do nothing to help. Best Buy only will refer you to LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Chris. Thank you for sharing your experience with us. We understand your concern about the LG Washer (WM6500HBA) model doesn’t work as expected, especially when dealing with the filter clogging issue, which can make it difficult to use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. As a first troubleshooting step, we recommend cleaning the inlet filter regularly, especially if you're on well water. To access it, you'll need to remove the lower front panel of the washer and locate the filter. Cleaning this filter every few months can help prevent the clogging issue and ensure the washer operates smoothly. For guidance, visit https://www.youtube.com/watch?v=UwIhNYjY7ik. If the problem persists, please send us a private message on social media @LGUSSupport with your unit details, and we’ll make sure to escalate this issue for you. We’re committed to finding a solution that works and ensuring your washer functions properly.
We appreciate your feedback and thank you for your patience as we work to resolve this. ^Juvy
Lots of use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer and dryer. Have total tech so they took away the old one and installed the new one.
No, I would not recommend this to a friendNew washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly! I love the front load and the fresh care
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will only use Lg from now on. Had to switch from Samsung to LG.
I would recommend this to a friendDo not buy the auto dispensing washer .
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer without the autof diapensing function would be better. Its 100 cheaper without the auto dispensing function. Do not waste your money. My clothes do not smell fresh . I tried to bypass that function and it ruined my entire load by leaving oil deterngent marks on the clothing. The washer itself is gorgeous but like i said it does not use enough detergent or softner and no real way to bypass that feature. I often have to wash mh clothes twice for them to even smell clean . I havw adjuated the auto function to max and it still doesnt clean the clothes.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, BrittanyM. We're truly sorry to hear about the challenges you've experienced with the auto dispensing feature of your LG Washer (WM6700HBA) model. Your satisfaction is our top priority, and we are committed to addressing and resolving these concerns promptly. Please visit the following links, for basic trouble shooting: https://www.lg.com/us/support/help-library/clothing-not-clean-front-load-washer-CT10000010-1337626293790 and https://www.lg.com/us/support/help-library/odor-buildup-front-load-washer-CT00000305-1337716047757. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Great washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great! deliver and set up was done in timely fashion. No problems.
I would recommend this to a friendBest washer ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I’ve ever had!, Best Buy always have the best deals on appliances.
I would recommend this to a friendMy LG App washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this washer 4 stars because I don't feel it cleans as good as my old whirlpool. It does clean but I miss my whirlpool. The App is great it tells you when your clothes are done. I would buy it again.
I would recommend this to a friendCycle customizing can't be save.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I want fastest spin and coldest water as defaults for Normal or AI cycles, I can't save those settings. With each new load, I have to change those modifiers. You'd think a computer controller would have that capability, but it doesn't.
No, I would not recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Realy good machine, owned many in the oast but nithingike this one
I would recommend this to a friend